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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 721-730 of 832 reviews
Jan 6, 2024
Reviewer name: Linda
4 out of 5 stars
4 out of 5 stars review

Pleased

[This review was collected as part of a promotion.] I live off grid on 17 Acres with a multitude of animals. There's dirt and debris everywhere and I'm constantly overworked. This combination of vacuum mop is a godsend. I tried it for the first time yesterday on a super muddy semi outdoor kitchen and it picked up 98% of everything there. I was so pleased and it halved my effort. I gave away all five bottles of cleaning products to someone who loves Bissell cleaning products, because I have dogs and other animals so I have to use things which are actually animal friendly and not toxic to their noses which are right on the floors. It does seem incongruent that while Bissell is pet friendly their toxic chemicals are not.

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Aug 16, 2023
Reviewer name: TParker0121
5 out of 5 stars
5 out of 5 stars review

Love this crosswave

[This review was collected as part of a promotion.] I love this thing! My floors look so amazing! It really is an all in one device that helps me clean better and get to the end result faster. There was nothing on my floor that this bad boy could not handle! I am so glad to have received this item from the Stellar Testing Panel. The instructions were very clear and getting it up and running and cleaned up, is pretty easy! Amazing cleaner!

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Jan 23, 2023
Reviewer name: Kirsten
5 out of 5 stars
5 out of 5 stars review

Powerful and clean

[This review was collected as part of a promotion.] I am loving this. We have hardwood flooring through our apt and we rent. The kitchen floors are not sealed correctly so they hold onto a lot of dirty and grime. This vacuum gets up all the dirt. It makes me feel better when having our 1yr old walking all over I'm not worried about the icky floors. It's easy to use and easy to clean

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Aug 18, 2023
Reviewer name: Josh S
5 out of 5 stars
5 out of 5 stars review

Best new upgrade to my house cleaning

[This review was collected as part of a promotion.] The crusade crosswave hydrostream has made cleaning my floors so much easier!! It vacuums and cleans at the same time. A couple changes Id make are the noise level and adding a hose attachment for small areas. All in all a great product. Thank you very much to Stellar Panel for sending me this to try!

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May 18, 2024
Reviewer name: Tori
1 out of 5 stars
1 out of 5 stars review

These are either junk or I just have horrible luck.

[This review was collected as part of a promotion.] I have now purchased two of these and both have come defective. I purchased the first one and immediately opened the box to use it. I put it all together and the brush roller only worked half of the time. I was still optimistic because I really like the way the machine cleaned when the rollers did work. I thought maybe it was just a fluke. Returned it and repurchased but this time I immediately took it out of the box just to make sure the rollers worked & they did. A week later I went to actually use the machine and now the sprayer doesn't work. I am beyond upset because now I have company coming & nothing to clean my floors with.

Review from BISSELL Homecare
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reply from bissellpwr

Oh no, Tori! This shouldn't be happening. Your machine has a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please contact us at support.bissell.com so we can help.

Aug 16, 2023
Reviewer name: pmlavin314
5 out of 5 stars
5 out of 5 stars review

Time Saving Device

[This review was collected as part of a promotion.] As a mom of young children that love to play in mud and sand, I found the CrossWave HydroSteam to be a huge timesaver. Prior to receiving it, I had to vacuum then steam mop to clean my laminate and tile floors. With the CrossWave, I can do it all in one step! I find it oddly satisfying to empty the dirty water tank and see the dust, hair, mud, leaves, and sand. There are several great things about the CrossWave, but my favorites are its ability to sanitize and its ability to clean itself. The CrossWave comes with a sanitizing solution that kills bacteria. This came in handy when my four-year-old threw up all over the kitchen floor. It also comes with a cleaning formula called Fresh Start that cleans the roller brush. Then you can pop out the roller brush and place it in the storage tray to dry. I've been using it for several weeks and there's no funky smells. I'm very grateful I was given this product to try as part of the Stellar Product Testing Panel. Like many other Bissel products, it's become part of my cleaning routine.

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Feb 1, 2023
Reviewer name: Ann
5 out of 5 stars
5 out of 5 stars review

This is it!!

[This review was collected as part of a promotion.] This is the Bissell I have been waiting for! They have taken every extra step to make the perfect combo cleaning machine for hard surfaces and kid/pet messes. It is so easy to use and I love that it doesn't leave messy streaky water lines on my floor. Cleaning up the machine is no longer a struggle. Previous steam mops I have tried always had these weird crevices that would build up dirt, but not this one. The extra accessories you get are a huge bonus too. If you have animals or young children, this multi surface vac is a must have!

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Aug 15, 2023
Reviewer name: Erica D.
5 out of 5 stars
5 out of 5 stars review

The CrossWave is a MUST HAVE for moms & pet owners

[This review was collected as part of a promotion.] I've tried so many wet/dry vacuums and I was so glad to find the CrossWave HydroSteam! It was so easy to assemble that I went from unpacking to cleaning in no time at all. I also loved how light-weight is so I can carry it upstairs and downstairs without much effort. I tried it out for fun as soon as I got it and thought my floors were already pretty clean. They apparently weren't based on how much grime and dog hair the CrossWave picked up! Ewww! I put in the sanitizing wash for good measure and gave the hardwood floors another once over! I don't think I'll ever feel they're clean enough until they're CrossWave clean now. There was hardly any gross water after the sanitizing wash, which gives me confidence in the ability to get it clean the first time. And I threw out my old wet-dry right away because it obviously wasn't doing the job. With three kids and 2 dogs I was able to put the rug cleaner to the test pretty quickly with a dog pee spot and was so glad I could just grab the vacuum, put in the liquid setting for a small job and clean up the mess. So easy and quick for this super busy mom. I also love how easy it is to disassemble and store. The drying rack is a great feature and tucks away nicely in my laundry room. All the parts washed out quick and I felt like I wasn't at risk for having dog hair clogging up the vacuum. I've also had a problem in the past with carpet cleaning machines putting out too much water and making the rug curl so I was nervous to try it on the area rugs, but this didn't happen. It was perfect. The steam setting was great for my bathrooms! I tried that out soon after and could visibly see the steam, but it didn't feel like it was saturating everything. I love that I can just run the vacuum back over the space without the solution release to dry the floors. With small kids having a mostly dried floor is essential. Nobody actually stays off them! I've been grabbing the CrossWave constantly to clean up small messes a

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Sep 8, 2024
Reviewer name: Cookie
2 out of 5 stars
2 out of 5 stars review

Doesn't work

This this is garbage! It somewhat worked for a month or two now it seems to do nothing to actually clean! I'm so disappointed in this so called high tech! Plz don't purchase or if you, buy a long time warranty if you want to be able to use longer than a few months!

Review from BISSELL Homecare
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reply from bissellpwr

Cookie, sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Aug 17, 2023
Reviewer name: Mia
5 out of 5 stars
5 out of 5 stars review

Wonderful Vacuum!

[This review was collected as part of a promotion.] The Crosswave Hydrosteam is an incredible vacuum. It was able to handle the mess of two young boys and a large puppy who loves to dig. All three levels of my home is hardwood and tile. This vacuum was able to clean all the different types of flooring with no streaks. I have used other wet to dry vacuums which release too much solution but it is not a problem with the Crosswave. The floor takes no time to dry. The steamwash was my favorite mode to use. It was able to get rid of the toughest stuck-on mess and leave no streaks or dog/kid footprints. Overall I was impressed how much mess this vacuum could handle from daily dirt to spilled milked cups. I would highly recommend. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.

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