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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 721-730 of 835 reviews
Jan 17, 2023
Reviewer name: llnelson
4 out of 5 stars
4 out of 5 stars review

Visibly much cleaner floors

[This review was collected as part of a promotion.] I received the Bissell Crosswave HydroSteam Vac free in exchange for a review and my personal opinion of the product. I used the hard wood solution on my living room and kitchen area. Both areas were visibly much cleaner and the solution has a nice smell. I had to go back over one small are that streaked but I think that was probably more my fault than the machines since it was my first time using it and I'm still learning all the ins and outs.

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Feb 15, 2025
Reviewer name: V
1 out of 5 stars
1 out of 5 stars review

This product doesn't work

I bought this on September 2024 and had to get it replaced 4 times. The steam failed, the water squirting failed, the roller also failed because it stop spinning and it leaves water streaks This is very disappointing and frustrating to have bought this product and not work like it supposed to.

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Jan 22, 2023
Reviewer name: Peaceloveblarney
5 out of 5 stars
5 out of 5 stars review

Excellent cleaning power and easy to use!

[This review was collected as part of a promotion.] Bissell sent me this free sample through the BzzAgent sampling program, in exchange for my honest review. My house has multiple flooring styles, including hardwood, tile, laminate, and carpet/area rugs. I've tested it on all of the surfaces and had generally excellent results. For anyone who is familiar with the Rainbow vacuum, this product reminds me a lot of that. Let me start off by noting that the vacuum is really solid and pretty heavy. Super easy to put together and the usage directions are really clear and easy to understand. The surface where I noticed the best results was the hardwood floor. The tile was a close second, but the vacuum seems to lack the scrubbing power for the stubborn food gunk I seem to find daily in my kitchen (thanks kids...). A little elbow grease was required in a few spots, even after I left the steam function over top the area. I also noticed pretty good results on the area rug, but there was some leakage of dirty water when I went back and forth from the rug to the hardwood floor on accident. It is also not as effective as a regular carpet cleaner because the included scrub brush isn't as tough. One of my favorite features of the vacuum is the self-cleaning function for when you're finished. The tray keeps everything neat and the function does a fantastic job of thoroughly cleaning the inner workings of the machine to keep gunk from building up. The lighting on the front was a pleasant surprise and I love that the machine can get flat to the edge of the wall so it doesn't leave crumbs all around the edges of my house. Overall, I'm very happy with the product. I think that it may be best suited to a house with primarily hardwood, tile, or laminate flooring. Ours is 2/3 carpet, so we still need a regular vacuum and carpet cleaner for deeper carpet cleaning.

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Mar 1, 2023
Reviewer name: Pk
5 out of 5 stars
5 out of 5 stars review

Most amazing product I have ever bought

[This review was collected as part of a promotion.] Wow ! That is we're I will start with this cross wave . I was unsure at first if this would work for me as I have 4 very hairy cats that come in and out and cause a lot dirt and hair mess. I also have a very clumbsy significant other and this cross wave has done so amazing I want to find a reason to use it !!!! Very easy to use and clean. My favorite mode is the steam but It is just as easy to use for dry messes . I also used this on my area rug no issues ! I did not get this product free to review I Paid full price and I'm so very happy with it period amazing product bissell thanks !

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Jan 31, 2023
Reviewer name: christy
5 out of 5 stars
5 out of 5 stars review

Best Vacuum around

[This review was collected as part of a promotion.] I am in love with this vacuum cleaner. Even my kids love it and use it daily. Light weight and easy to use. I really love the self-cleaning it does. My family has two cats and one dog, so there is lots of shedding and mess and this vacuum is great at cleaning up all the hair. We also like using it on the potty accidents that the dog has. Cleans up the mess great and leaves a wonderful scent. Easy to clean. Will be buying one as a gift for my sister-in-law.

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Jan 21, 2023
Reviewer name: LindaC
5 out of 5 stars
5 out of 5 stars review

Excellent cleaning on multi-surfaces!

[This review was collected as part of a promotion.] First of all, I have to thank Bissell for providing me with this product for free in exchange for leaving my review. This Bissell campaign was offered to me thru the BzzAgent Program. I struggle constantly trying to keep my floors and area rugs clean because we have a young Shih Tzu puppy that is in the process of being potty trained and still has accidents. The instructions were simple, and the vacuum required very little assembly. This machine cleans, steams, and vacuums at the same time. Perfect addition to my home which has sealed hard wood floors, ceramic tile, and several area rugs. I was amazed at just how dirty my area rug was. Not only did it do an excellent job at cleaning, but it removed odors, as well as dog hair. I no longer need several machines for cleaning. I absolutely love the self-cleaning cycle this machine has. After use, just place it in its tray with some formula and press the self-cleaning button to get your roller clean and ready for the next use. This amazing machine does it all! Excellent quality and works extremely well. I couldn't be happier!

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Feb 1, 2023
Reviewer name: Momahnah
4 out of 5 stars
4 out of 5 stars review

Quick and clean is the name of the game!

[This review was collected as part of a promotion.] I was very excited to receive this product. Most of my house has tile floors. Keeping them clean is a huge pain and takes a lot of work. Normally I am on my knees scrubbing the floor and grout by hand. I am way too old to be doing this anymore. Along comes the Crosswave Hydrosteam cleaner and BAM! My life is instantly easier. I love how it heats up the water to help scrub off sticky stuff that might have spilled on the floor. I have 4!kids, so sometimes that is a daily occurrence. It's quick to set up. Quick to use! No longer do I need to sweep all of the tile before I scrub. This machine does it for me! There are only 2 cons that I can currently think of. I wish it held more water, and I wish it could scrub my grout lines a little bit harder. Other than that, this thing is a time (and my knees and back) saver.

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Feb 1, 2023
Reviewer name: Ann
5 out of 5 stars
5 out of 5 stars review

This is it!!

[This review was collected as part of a promotion.] This is the Bissell I have been waiting for! They have taken every extra step to make the perfect combo cleaning machine for hard surfaces and kid/pet messes. It is so easy to use and I love that it doesn't leave messy streaky water lines on my floor. Cleaning up the machine is no longer a struggle. Previous steam mops I have tried always had these weird crevices that would build up dirt, but not this one. The extra accessories you get are a huge bonus too. If you have animals or young children, this multi surface vac is a must have!

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Aug 19, 2023
Reviewer name: Tq16
5 out of 5 stars
5 out of 5 stars review

Great product for hard floors

[This review was collected as part of a promotion.] I received this product as Part of the stellar testing panel. The crosswave hydrosteam Is one of the best products I've used for hard floors. It was easy to set up and came with multiple bottles of cleaning solution. The hydrosteam vacuumed, mopped, and removed stains all in one motion. The amount of dirt it removed from the floors that had recently been cleaned was unbelievable. The only downside was cumbersome cleaning if the filters and mop pad after. Due to this I would not use the hydrosteam for daily use rather once a week deep clean. Overall I highly recommend the product.

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Feb 6, 2023
Reviewer name: eilish
5 out of 5 stars
5 out of 5 stars review

Makes cleaning easy

[This review was collected as part of a promotion.] Bissell kindly gave me this vaccuum for free so that I could review it. I was excited to use this vacuum the second I opened the box. The first thing I noticed was that the handle moves in all directions. It is extremely lightweight and has a light on the front. It removed a stain that every other product couldn't. Our house is mostly tile with a few area rugs and being able to go from one to the other made It super easy to use and the clean up was a breeze. Even my teenagers were excited to use it.

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