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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 711-720 of 830 reviews
Feb 15, 2024
Momleia
5 out of 5 stars review

My 12 yr old boy will clean now

[This review was collected as part of a promotion.] So I just bought this as my other steamer kept breaking. My son was willing happily to clean his cats litter box with this tool. He put it together filled the tanks and started vacuuming AND steaming the area with hot.

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Jan 13, 2025
amber
3 out of 5 stars review

Works okay but honestly not great

I did not get what I expected out of this vacuum. I definitely have to keep both my old vacuum and steam cleaner. This often feels like it's just pushing around dirty water, as if the water isnt cycling through correctly. Also, a lot of dust and fur just gets left behind and not picked up. Cleaning it out is an absolute chore and MUST be done after each use or else the vacuum stinks. It is not worth the price. Going to try and return. Do some research and find something else.

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reply from bissellpwr

Hi Amber. We'd be happy to help resolve the issues you're having. Please reach out to BISSELL at support.bissell.com or at 1-800-237-7691.

Aug 16, 2023
Juliehg1984
5 out of 5 stars review

Great little machine!

[This review was collected as part of a promotion.] I received this as part of the stellar testing panel and was so impressed with this little steam cleaner machine! I have a weekly cleaning service who comes and mops and sweeps but this machine really showed me that my floors are still pretty dirty! It's easy to use and pretty versatile for different types of floors. I love how you can clean so much with it! It easily got kids messes like sticky juice spills and caked on play doh off the floor. I wish it were a little quieter but overall I think this is a great product and highly recommend it!

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Jul 6, 2024
Pet rescuer
1 out of 5 stars review

Terrible product

[This review was collected as part of a promotion.] The claim that it is a wet/dry vac is false. You can't vacuum a room without using the "wet" setting. Trying to dry vac just pushes the dirt and pet hair around. We went with this machine because we needed something powerful to clean up hair from three dogs. We didn't want to have to shampoo every time we needed to vacuum. As a shampooer, it works fine. And we went with Bissell because of their charity work with animals. From now on, we will just give to a charity and buy from a different company.

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reply from bissellpwr

This model is not intended for dry vacuuming and should always be used with water and formula. If we can assits you, please reach out to BISSELL Consumer Care at support.bissell.com.

Feb 12, 2023
lhatzaw
5 out of 5 stars review

amazing quality vacuum

[This review was collected as part of a promotion.] I love this vacuum. I was surprised by how well it cleans the floor in my house. In our house, we have tiles, wood, and carpet and this vacuum steam it left my floors clean and spotless, without any scrubbing. It is a very easy-to-use vacuum, just read the instructions before you start. This vacuum has two-tank technology and keeps clean water and formula separate from dirty water, pet hair, and dirt. Also, it has a self-cleaning cycle, the machine cleans itself to maintain performance and it has LED headlights that illuminate hard-to-see pet hair, dust, and debris while cleaning. I can say that this is the best vacuum in the market, we have dogs and cats in our house and this vacuum makes our life easier.

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Jan 24, 2023
Chick151
5 out of 5 stars review

I Highly Recommend The Bissell Crosswave Hydrosteam

[This review was collected as part of a promotion.] Thank you Bissell for the Free Bissell Crosswave Hydrosteam All in One Wet /Dry Vac so I could try it out and review it! First, this wet/dry vac is easy to assemble. Click in the handle and you're ready to go! I have 3 kids, 2 black labradors, 3 cats and a husband. To say the least my floors get super dirty. The amount of time and energy it takes to keep them clean is crazy! But not since I have received the Crosswave Hydrosteam.It literally has cut my cleaning time down so much! The Crosswave picks up all the dirt and hair quickly and easily. It makes the floors so clean and the hydrosteam function disinfects all while you are vacuuming! This is so much better than dragging out my old mop! It works great on my rug under my dining table as well. It picked up so much dog hair! I love this wet/dry vac! I highly recommend this especially if you have kids and pets! Cleaning the Crosswave is simple and easy and a lot faster than cleaning my mop.

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Mar 7, 2024
Kat
5 out of 5 stars review

Just purchased and love it!

[This review was collected as part of a promotion.] We installed luxury vinyl tile throughout our entire house a few years ago and since then I have bought and tried multiple things to clean the floors but have never been happy with any of them. We have 2 dogs, 2 cats and 3 kids so needless to say there is a lot of dirt and messes that need cleaned up frequently! I saw the Crosswave Hydrosteam online and after doing quite a bit of researching and reading reviews I decided to go ahead get it. I haven't had it for that long so I can't speak to longevity but here is what I would say are the pros and cons: Pros: 1. I love that you can vacuum and mop at the same time. Our floors need cleaned frequently so this saves me a lot of time because I can do it all at once! 2. The fact that it sucks up the dirty water is great. Not only does it make the floor look and feel much cleaner than using a spray mop, it also helps the floor dry really fast. It's essentially the same concept as a carpet scrubber but for all types of floors. 3. My floors are so much shinier than they were when I used other products. In the past I always felt like there was still a hazy film on the floors after I cleaned them that you could see after they dried. With the Crosswave Hydrosteam there is no haziness. I actually haven't seen my floors this shiny since they were installed! Cons: 1. I got it on sale however one downside I would say is that it is fairly pricey. That being said, after using it I do feel like it's worth the spend. 2. Cleaning it afterwards is a bit of a task because you have to take it apart, wipe and rinse everything, and then run the clean cycle on it. It took me a while the first time but I think the more often I use it the less time clean up will take. 3. I wish the dirty water container held more. I have to empty it several times in order to finish my living room, dining room, kitchen & hallway. I don't feel like this should prevent someone from buying the product, it would just be something that would be nice for future models

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Feb 1, 2024
Cat
4 out of 5 stars review

Great product for price

[This review was collected as part of a promotion.] It's OK but I don't like the cloth roller. It smears n gets to wet. Won't suck where up. I have used hard floor cleaners since the day they came out. None had the cloth rollers. The brush rollers always done greT. I wish I could buy the brush roller without the cloth. Says they don't have it for this model. Also only gets like 1/2 inch from edge. Hope they come out with it asap.

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Feb 9, 2024
T
3 out of 5 stars review

Should I keep this

[This review was collected as part of a promotion.] Easy to put together. Does not save time. The footprint is too small when you have a lot of floor to clean. I have wood like plank tile. Does not get into the grooves well. Have to pass over multiple times to get dried on food up. Also , think it will be expensive to operate. I filled tank 4 times , which was two of the sample bottles sent. Wish there was a bigger machine with more of a bristle brush for tiled floor. In the end my floor was clean, but I had a backache!

Review from BISSELL Homecare
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reply from bissellpwr

We'll share your feedback with our quality team, but please reach out to us if we can help under your warranty at support.bissell.com.

Jan 18, 2023
Sann74
5 out of 5 stars review

Fabulous

[This review was collected as part of a promotion.] Living where I do in New Mexico, it's almost impossible to keep my floors clean. The CrossWave® HydroSteam™ Plus Multi-Surface Wet Dry Vac, is fabulous. I have used other brands but they don't compare. With this I can use one machine in all my floors. I can shampoo carpets steam laminate. I am so impressed by this It saves so much time. My floors look and feel cleaner than ever.

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