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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 701-710 of 835 reviews
Jan 23, 2023
Reviewer name: Victoria
5 out of 5 stars
5 out of 5 stars review

Love this product

[This review was collected as part of a promotion.] I have used this several times over the past 2 weeks I absolutely love it. The only part I would change is make it cordless. It work's incredible I got something off my floor I thought was a stain. I held it on there for about 10 seconds and it came right up. I absolutely love this product and definitely recommend.

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Jan 25, 2023
Reviewer name: ndo6532
5 out of 5 stars
5 out of 5 stars review

My Floors Have Never Been Cleaner

[This review was collected as part of a promotion.] I was fortunate enough to receive the Bissell CrossWave HydroSteam for free in exchange for my honest review. This wet/dry vacuum makes cleaning all of my hard floors and area rugs a breeze! The head is small enough to fit into the tighter spaces between the cabinets and toilet, allowing me to clean those hard to reach areas thoroughly. I love having the option to steam clean my floors as well, which is a feature I have not seen on a wet/dry vac before. I have children and indoor dogs and I know that the steam and the special sanitizing cleaner is cleaning my floors better than they ever have been. The floors dried quickly after cleaning and there were no streaks or marks left on any of our hard surfaces (tile, linoleum, and hardwoods). The self cleaning system is amazing and will allow my machine to provide a good, deep clean every time. The only con I have to state is that it can be a little tricky to get the vacuum to sit correctly on the black plastic holder, and requires a little jostling to get it to settle. Overall a great multipurpose hard floor cleaner that I would choose time and time again.

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Jan 31, 2023
Reviewer name: Kellee1819
5 out of 5 stars
5 out of 5 stars review

I love the Bissell Crosswave Hydrosteam!

[This review was collected as part of a promotion.] I love the Bissell Crosswave Hydrosteam multi-surface wet dry vacuum! I love how lightweight and easy it is to use and the amazing job it does. I love that it is multi- surface so I am able to use it on my hard wood floors, my tile floors, and my carpets. It very convenient being a wet/dry vacuum by getting two jobs done at once. It's super easy to understand what mode your using. Having the steam makes a hard to get sticky mess easier than ever. It has a long cord so I don't have to keep stopping to change outlets. Having two dogs this is so helpful with pet hair and odors. The best part is this vacuum cleans itself. I would highly recommend this product. I received this item for free in exchange for my honest opinion.

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Oct 26, 2025
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Love our Big Green Cleaning machine….owned 3 years

We purchased the big green clean machine three years ago. The carpet in the high-level townhome that we had where we were renting had carpet that was 28 years old and had stains even after it was professionally cleaned they tried steam cleaning they tried chemical cleaning, etc.. so I decided to try buying the big green clean machine and oh my goodness on the first cleaning the water was almost like mud water so over the years the carpet lightened the first past got the majority of stains out and we’re talking stains that were in there for years and years. That was the best money we ever spent on any product. We absolutely love it now we’ve moved to all on one floor apartment that is all vinyl so we’re going to try the cross wave for something like that with Bissell. All I know is we just love that machine and I’m sure it’s going to sell quickly. I wish they had a trade-in program. Lol. But if you really want a great carpet cleaning machine that’s the tool for you and oh the attachment for upholstery clean the stairs beautifully. I think the stairs were more filthy than the carpet was we also cleaned our couch with upholstery to and it worked well. You just can’t go wrong. I can’t imagine the money we saved in professional carpet, cleaning bills

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Apr 17, 2023
Reviewer name: Sue Z
5 out of 5 stars
5 out of 5 stars review

So many upgrades!

[This review was collected as part of a promotion.] I decided to upgrade to the new Crosswave Hydrosteam, primarily for the steam function, but that are so many other uprades that made it a great buy. Easy access for different cleaning modes with indicator lights, super easy self-clean function, and that little strainer cup in the recovery tank - great idea! I am very glad I made the purchase!

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Jan 17, 2023
Reviewer name: Taylor the mom
5 out of 5 stars
5 out of 5 stars review

Definitely a must have

[This review was collected as part of a promotion.] I have tile throughout my whole house with large area rugs in 3 rooms. This vacuum cleaner is definitely the best multipurpose product I have for my floors! It does a phenomenal job steam cleaning tough spots and it cleans my rugs with ease! I'm sold!

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Aug 13, 2023
Reviewer name: Kailynn
5 out of 5 stars
5 out of 5 stars review

Absolutely LOVE!

[This review was collected as part of a promotion.] Assembling the Hydrosteam was so quick and easy, it took only a few minutes before it was ready to use! I used the original crosswave in the past, but this is such an incredible upgrade. I love that I can use it wet or dry, the vacuum suction is extremely powerful! The self cleaning is really helpful as well. It hugs the wall pretty closely. The added steam feature is perfect for my tile floors. I have uneven slate tile with a lot of grooves and the Hydrosteam outperforms other vacuum mops I've used. The cons, it is pretty heavy and loud. Also I wish the brush had harder bristles to really scrub the floor more and it does use a lot of bissell solution. I received the HydroSteam as part of the Stellar Product Testing Panel.

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Jan 24, 2023
Reviewer name: Mamabean
5 out of 5 stars
5 out of 5 stars review

Love this Wet Dry Vac

[This review was collected as part of a promotion.] When I got this product I was excited to get it out of the box and start using it. It was super easy to put together and the directions on how to get started and use it were super simple to understand. I was so impressed as to how shiny my tile floors looked! My husband said he doesn't ever remember them looking so good! Before I was even done with all the tile, I ordered a new bottle of the cleaning liquid! This machine is super easy to use and does an amazing job.

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Aug 16, 2023
Reviewer name: pmlavin314
5 out of 5 stars
5 out of 5 stars review

Time Saving Device

[This review was collected as part of a promotion.] As a mom of young children that love to play in mud and sand, I found the CrossWave HydroSteam to be a huge timesaver. Prior to receiving it, I had to vacuum then steam mop to clean my laminate and tile floors. With the CrossWave, I can do it all in one step! I find it oddly satisfying to empty the dirty water tank and see the dust, hair, mud, leaves, and sand. There are several great things about the CrossWave, but my favorites are its ability to sanitize and its ability to clean itself. The CrossWave comes with a sanitizing solution that kills bacteria. This came in handy when my four-year-old threw up all over the kitchen floor. It also comes with a cleaning formula called Fresh Start that cleans the roller brush. Then you can pop out the roller brush and place it in the storage tray to dry. I've been using it for several weeks and there's no funky smells. I'm very grateful I was given this product to try as part of the Stellar Product Testing Panel. Like many other Bissel products, it's become part of my cleaning routine.

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Jan 22, 2023
Reviewer name: KA1977
4 out of 5 stars
4 out of 5 stars review

I love the self cleaning mode!

[This review was collected as part of a promotion.] I received the Bissell Crosswave Hydrosteam multi-surface floor cleaner for free to provide my honest opinion and feedback about the product. By providing honest feedback, I hope to help other consumers decide whether to purchase something or not. I'm the type that is always trying to find something that will help shorten the amount of time I spend cleaning. I have a 3000 square foot home, and all the flooring is hard surface, even my stairs. Over the years, I have owned most products from most of the brands available for purchase. I currently own three different steam from well known brands. I also own another brand floor cleaner from last year. After dragging around the mop to clean my house, it became a chore that took forever. I started to dread the day I would mop and clean the floors in each room. I have a large family with five children, two dogs, a cat, a bird, and guinea pigs. I do cleaning and ensure the mess is off the floor many times during the day. After using the regular mop over and over, the floor still had caked-on dirt that I would have to hand scrub. I thought the previous floor cleaner I purchased last year was the solution; it helped cut my cleaning time down. The Bissell cleaner arrived, and I had no expectations before using it. The day prior to using the Bissell, I had cleaned all the rooms with the other floor cleaning machine. Upon using the Bissell and seeing how much dirt it cleaned off the floor, it was a total shock. It's lightweight, swivels, turns easily, and is easy to move from room to room; it also comes with a long cord, which is useful. To start with, it is a vacuum, floor cleaner, and steam mop. I found the vacuum function to be useful, as it saved me time by eliminating the need to vacuum before mopping or cleaning the floor. It does have a difficult time squeezing into tight spaces. After using turn on self-cleaning mode, 2 minutes later it's cleaned out it's self. Best on hard surface flooring, Okay on lg. area rugs.

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