[This review was collected as part of a promotion.] I received the Bissell Crosswave Hydrosteam multi-surface floor cleaner for free to provide my honest opinion and feedback about the product. By providing honest feedback, I hope to help other consumers decide whether to purchase something or not. I'm the type that is always trying to find something that will help shorten the amount of time I spend cleaning. I have a 3000 square foot home, and all the flooring is hard surface, even my stairs. Over the years, I have owned most products from most of the brands available for purchase. I currently own three different steam from well known brands. I also own another brand floor cleaner from last year. After dragging around the mop to clean my house, it became a chore that took forever. I started to dread the day I would mop and clean the floors in each room. I have a large family with five children, two dogs, a cat, a bird, and guinea pigs. I do cleaning and ensure the mess is off the floor many times during the day. After using the regular mop over and over, the floor still had caked-on dirt that I would have to hand scrub. I thought the previous floor cleaner I purchased last year was the solution; it helped cut my cleaning time down. The Bissell cleaner arrived, and I had no expectations before using it. The day prior to using the Bissell, I had cleaned all the rooms with the other floor cleaning machine. Upon using the Bissell and seeing how much dirt it cleaned off the floor, it was a total shock. It's lightweight, swivels, turns easily, and is easy to move from room to room; it also comes with a long cord, which is useful. To start with, it is a vacuum, floor cleaner, and steam mop. I found the vacuum function to be useful, as it saved me time by eliminating the need to vacuum before mopping or cleaning the floor. It does have a difficult time squeezing into tight spaces. After using turn on self-cleaning mode, 2 minutes later it's cleaned out it's self. Best on hard surface flooring, Okay on lg. area rugs.

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel, and I will admit I was a bit hesitant to take it even for free. I have an older cordless Crosswave (I think it's the first generation of cordless) and I was so disappointed in it. It did a terrible job, was difficult to clean, just all around not good. But this one is WORLDS different. Everything that was wrong with my old one is fixed with this model. (This one is not cordless, however.) I absolutely love the steam feature. It had my rugs AND my tile floors absolutely sparkling. I tried to take before and after photos of a stain on my rug, but the camera just wasn't picking it up. You'll have to trust me when I say that the stain was GONE with very little effort. It's easy to use and easy to clean. I have 4 cats, a dog, and a 2 year old so our floors need a lot of cleaning. This is the perfect tool for the job.

[This review was collected as part of a promotion.] I use this primarily for my luxury vinyl flooring and it's the cleanest my floors ever are; cleaner than when I mop and cleaner than when my housekeeper does my floors! The steam clean is fantastic and after they dry there is no residue or sticky feeling! Just clean floors!! The suction is really fabulous and I never have to sweep before hand. This has cut my floor cleaning down to a third of the time. I did use it on my area rugs for the first time today. Definitely helps to freshen but NOT a carpet cleaner by any means; so follow the directions and don't buy it for that.

[This review was collected as part of a promotion.] I was so excited to receive a free Bissell CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac through BzzAgent. I eagerly awaited its arrival because I had heard great things about Bissell products. When I finally tried this vacuum, it did not disappoint. My house is all hardwood floors with area rugs adorning some rooms. This product was an effective multi-surface cleaner that could be used in every setting. The steam-powered vacuum cleaned grime and spots that would be not necessarily be addressed in a regular cleaning. The vacuum itself was easy to use and I loved how you could change settings (steam, hardwood, and rug) so quickly. One of the most unique parts of the vacuum was it ability to clean and then suction up the water. It is so inventive how it is able to clean in a variety of ways, leaving little mess behind. I realized after using this vacuum how much I missed cleaning with my old methods. The floors looked amazing and it was definitely the type of cleaning needed in a house that gets a lot of tracking of dirt. With two kids and two cats, this vacuum makes it possible to give the floors a deep clean in a short time. With one child that has asthma, this vacuum will help get rid of cat dander and other allergens that can cause irritability. I am so thankful that I got to try this Bissell vacuum free product. Although the first cleaning took a little extra time to understand the mechanics of the product and proper cleaning/storing after usage, the directions made this learning process easy. I would definitely recommend this vacuum to others and I look forward to trying other Bissell products after this positive experience. The innovation behind this vacuum allows for a professional clean every time. This will definitely make cleaning floors in my house easier and more effective.

[This review was collected as part of a promotion.] Before getting the Crosswave Hydrosteam I used to vacuum my floors and then get out the mop and finish by moping. The Crosswave Hydrosteam allows me to vacuum messes around my house and instantly start moping without having to stop. My floors aren't too dirty since I clean them twice a week but the grout can sometimes get dirty in between deep cleaning. The steam setting loosens the dirt right up and they look noticeably cleaner by the time I am done. I think by far the steam option on the vacuum is my favorite part. I made it a point to clean my bathroom floors with the steam after moping them with a regular mop and I was shocked at how much dirt it picked up. I was gifted this Cosswave Hydrosteam by the stellar product testing panel and I could not be happier with it. My problem with having machines like these in the past has been cleaning the actual machine... not this time. This Crosswave Hydrosteam comes with a self clean setting that makes it incredibly easy to clean and store the pieces on the storage base to dry. The included cleaning solution smells amazing too and I already ordered the full size bottles.

[This review was collected as part of a promotion.] TLDR: cleans everything right to the very edge of the baseboards, cord is long enough for my open floor plan, and the self cleaning is thorough. Assembly: super easy. Filling h20/solution: super easy Using: 3 modes. Hardfloors, Area Rugs, Steam (can be used on both surfaces) It was so amazing to clean my whole first floor with 1 device. Normally I would sweep, vacuum the area rugs and if I had any steam left (haha) I'd steam mop the floors. Truth be told that just wasn't happening very often. We have a kid and a dog so there's just not time for all those steps. Bissell knows, the struggle is real. With my Crosswave Hydrosteam I can go right from cleaning my hardwoods, up onto an area rug to vacuum, steam up a stain, back on to the hardwoods to steam up some gunk... changing modes with the click of a bottom. It's awesome! Self-clean/Storage: Thank goodness they know I'm not going to actually clean that disgusting brush in my sink or washing machine. The self cleaning mode is so fun to watch. Love it and highly recommend it! Final thought: where was this miracle machine when I had a toddler?!

[This review was collected as part of a promotion.] About 4 years ago, I bought a Hoover floor cleaner. It was so poor, I had to have it replaced 3 times. I finally determined it was not worth using. Felt like I was spreading dirty water so, I invested in the Cross Wave Hydro Steam. OMG, what a difference. I clean in half the time, and the HydroSteam is amazing

[This review was collected as part of a promotion.] We absolutely love this vacuum / steamer. It's way more compact than a normal steamer. It's nice because we can use it as a vacuum, and enable the steam mode as needed. We wouldn't be able to do this normally, as we wouldn't want to go get out a steamer for small spots. Now we can just steam for a minute and go back to vacuuming and it's super convenient. The design itself is very modern and we really liked the more metallic red neck. In terms of performance it vacuums with ease, and we steam anything that's stuck on. It works great on all surfaces. The only issue was the cord - it needs to be threaded threw the handle when you put it together, but then it functions normally. Overall a great product which I received from the stellar testing panel.

[This review was collected as part of a promotion.] Most of my floors are hardwood and require a lot of sweeping and mopping. As you can imagine it can take a lot of time. When I first got the vacuum, there was some learning curve since it's a little different from your regular vacuum. The first big difference is that it's both vacuum and mop. When you start using the mop/steam option you have to start from the back of the room and move to the front since the floor with be slightly wet. It is time saving machine for sure. It does not use a lot of water, so your floor will dry pretty quickly. There is three different options. Regular hard floor, steaming (hot temperature) and rugs. You can use it as a plain vacuum and it picks up dirt very well. Since the roll is soft it does not spit out garbage from the back like a regular vacuum would do on hard floor. It works awesome for spills and sticky messes. It literally just stuck everything in and uses fresh water with cleaning solution to wash your floor after without having to stop and refil or change something. It's all in one. If it's something that had been stuck on for a while, it does take a few rolls over to get it off the floor, but eventually it cleans pretty well. I've been using my vacuum every single day and I would say it has been life changing. Before, I dreaded to wash my floors. Now, I do it every single day and I am very pleased with the result. My favorite feature is the steaming mode. It uses hot steam to sanitize the floor. I have a toddler who crawls all over the house, so it's a must at my house. I have a few rugs and use the vacuum to freshen them up a bit. It will take the top layer of dirt off and wash it to remove any spots. Old spots need to be pre treated first. The clean out mode is awesome. Instead of washing out the roll, just put the vacuum on the base (won't work without the base) and press the clean out button. I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel.

[This review was collected as part of a promotion.] As a mom of young children that love to play in mud and sand, I found the CrossWave HydroSteam to be a huge timesaver. Prior to receiving it, I had to vacuum then steam mop to clean my laminate and tile floors. With the CrossWave, I can do it all in one step! I find it oddly satisfying to empty the dirty water tank and see the dust, hair, mud, leaves, and sand. There are several great things about the CrossWave, but my favorites are its ability to sanitize and its ability to clean itself. The CrossWave comes with a sanitizing solution that kills bacteria. This came in handy when my four-year-old threw up all over the kitchen floor. It also comes with a cleaning formula called Fresh Start that cleans the roller brush. Then you can pop out the roller brush and place it in the storage tray to dry. I've been using it for several weeks and there's no funky smells. I'm very grateful I was given this product to try as part of the Stellar Product Testing Panel. Like many other Bissel products, it's become part of my cleaning routine.