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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 681-690 of 835 reviews
Feb 2, 2023
Reviewer name: cwgrrl1
5 out of 5 stars
5 out of 5 stars review

I absolutely LOVE this product!

[This review was collected as part of a promotion.] This vacuum is a must have if you have pets and/or kids! It not only cleans superbly, but is so easy to swap surfaces between the bathroom to the kitchen, without having to worry about cross contamination.

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Aug 16, 2023
Reviewer name: Alif14
5 out of 5 stars
5 out of 5 stars review

Cleans Great in Less Time

[This review was collected as part of a promotion.] This does a great job picking up all kinds of dirt from my floors. It's powerful and works well on my hardwood and tile floors. I have cats and a toddler, so I have plenty of messes! Because of the pets and baby, I try to avoid harsh chemicals as much as possible and the steam sanitizing feature is amazing! The CrossWave HydroSteam makes cleaning my floors so much quicker than what I was doing before. And I love that it self-cleans so it's ready for next time. My home is cleaner and I'm spending less time cleaning it! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.

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Jan 27, 2024
Reviewer name: mik8888
5 out of 5 stars
5 out of 5 stars review

Far better than I expected...

[This review was collected as part of a promotion.] =sweepstakes I bought this wet/dry vacuum with a bit of trepidation, but honestly it has exceeded all my expectations. No it is not designed as a full blown carpet cleaner, but it is being used as one...and it cleaned a 15 year old dirty carpet really well. If it lasts long enough I may be able to put off a full carpet replacement for another couple years. That is literally how it has impressed me...

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Aug 13, 2023
Reviewer name: tfirefam
5 out of 5 stars
5 out of 5 stars review

The CrossWave is a life-saver for people with kids and pets!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel and I am so lucky that I did! I have a 2400+ sf home with wall-to-wall tile flooring. Additionally, I have my own little zoo with 3 kids, 3 dogs and 7 cats. Needless to say, cleaning the floors is an everyday - sometimes multiple times a day - task! The CrossWave was very easy to assemble and learn to use. I predominantly used the SteamWash mode because of our tile floors. I quickly swept the floors prior to use but didn't spend any extra time spot-cleaning or scrubbing any of the particularly dirty areas. The CrossWave did a wonderful job cleaning not only the tile but also the grout lines. I did have to use a plastic scraper to get off a few inconveniently placed stickers, but everything else came out beautifully. I tested the CrossWave on muddy footprints/pawprints, spilled beverages, pet accidents and even dried blood from when my son fell and accidentally cut himself. You may need to go over a spot a couple of times for really difficult spots to come clean, but it is so much easier than the mop I was using before. I especially love the self-cleaning mode for when I'm done with the floors. I don't have to put much extra effort into cleaning the CrossWave in order to feel confident that it's clean and ready for the next cleaning emergency. The power cord is also super long so you don't have to keep changing outlets when you move from one area to the next. There were only a couple of downsides that I noticed with the CrossWave. First, the water reservoirs are on the smaller side, which makes it lightweight and easy to use but does require frequent refilling/dumping. Secondly, I also was unable to get the light to turn off when not in use unless I unplug the machine. Overall, I love this machine. If it can handle my crazy family so easily, it is a must-have for less messy households!

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Jan 25, 2023
Reviewer name: cke4mks
5 out of 5 stars
5 out of 5 stars review

Absolutely love this vacuum!!!

[This review was collected as part of a promotion.] The Bissell CrossWave® HydroSteam™ Plus Multi-Surface Wet Dry Vac is a must have for any pet owner! It makes all cleans a breeze! Plus, I love the fact that it can clean my tile and messes on my area rugs! And the sanitize feature a definite game changer!

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Aug 13, 2023
Reviewer name: Kailynn
5 out of 5 stars
5 out of 5 stars review

Absolutely LOVE!

[This review was collected as part of a promotion.] Assembling the Hydrosteam was so quick and easy, it took only a few minutes before it was ready to use! I used the original crosswave in the past, but this is such an incredible upgrade. I love that I can use it wet or dry, the vacuum suction is extremely powerful! The self cleaning is really helpful as well. It hugs the wall pretty closely. The added steam feature is perfect for my tile floors. I have uneven slate tile with a lot of grooves and the Hydrosteam outperforms other vacuum mops I've used. The cons, it is pretty heavy and loud. Also I wish the brush had harder bristles to really scrub the floor more and it does use a lot of bissell solution. I received the HydroSteam as part of the Stellar Product Testing Panel.

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Apr 11, 2025
Reviewer name: Sasha
5 out of 5 stars
5 out of 5 stars review

best purchase ever!

Wow, what a great tool! My floors haven't been this clean in forever! It's super easy to use and saves so much time! It sucked all the hair that my husky left in the carpet. However, my dogs chewed my lipstick on my carpet a while ago and it didn't remove it all, which I don't think is even possible.

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Jan 14, 2023
Reviewer name: Mel
5 out of 5 stars
5 out of 5 stars review

Must have for pets and kids!!!

[This review was collected as part of a promotion.] I was skeptical at first because this vacuum isn't very big. Also I have always been a Dyson fan! But this little machine is mighty! It pulled more pet hair out of my carpets then I knew was there. I love the way it breaks down for easy cleaning and storage! The cleaner and sanitizer smells amazing. This vacuum is a one stop shop! No need to sweep first just go! 10/10 think everyone needs one!

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Aug 18, 2023
Reviewer name: Dcsilva82
4 out of 5 stars
4 out of 5 stars review

Great multi vacuum

[This review was collected as part of a promotion.] My overall impression of this all in one vacuum was, WOW! I couldn't believe after just recently cleaning my floors the old fashion way, they were still dirty. Using this all in one vacuum made me realize I needed to clean my floors more often and this CrossWave HydroSteam was going to really clean my floors with us always keeping our shoes on in the house to the dog running around with muddy/wet paws to my baby throwing food onto the floor. The vacuum did a great job tackling sticky messes like pasta sauce and ribs on the ground from the baby. The SteamWash mode worked fantastic cleaning up the mess. It was a click of a button to select the SteamWash. You could see the steam when cleaning and can see perfectly as the CrossWave HydroSteam has a light in front which helps see mess you are cleaning up. Our favorite feature is the all in one vacuum which helps us save time since we are always on the go. It allowed us to vacuum, wash and steam all at once verde having to do everything separately. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.

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Aug 16, 2023
Reviewer name: Ana
4 out of 5 stars
4 out of 5 stars review

It's great!! Just wish it was cordless!!!

[This review was collected as part of a promotion.] Thank you to Stellar Product Testing panel for allowing me to test this vacuum! My overall impression of the Crosswave hydro steam was that it's a time saver and a back saver! I hate sweeping and I hate mopping with a passion, so I've always wanted one of these! It made clean up not such a drag because you get to do both in one go! Sure you gotta clean the dirty water tank and it does get pretty gross lol but it's really not that bad. Beats hurting my back with mopping! I think this vac did a great job tackling stuck on messes with the spray as it made it easier for the vac to suck it up. And it has pretty good suction! Steam wash mode was very nice touch too because I have a crawling baby and it gave me a piece of mind that it sanitizes my floors. My favorite thing about this vac is that it's All in one of course! The vac itself is also very pretty, I just wish it was cordless!!! I think it would be so much easier to reach for it for every single mess if it was cordless.

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