Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum forBissell never disappoints!!
[This review was collected as part of a promotion.] I just opened this for the first time tonight! My fiancé got it as an early birthday gift for me. We bought a house on the 31st of May and we've been doing nonstop renovations.. sheet rock, saw dust, dirt, and now my dogs in and out as we finish up the last bit while we're living here and all I can say is WOW. This floor is repulsive and the picture is after one pass with it on steam and wash. The visible difference is unbelievable! I had the original CrossWave for the last year and it did pretty good- it was definitely getting tired and I had to wash my floor after using it, but this one right now... unmatched! If you're thinking about buying it.. do it!
Im in love
[This review was collected as part of a promotion.] This wet dry vac model is a huge improvement over the original (green) model. The steam mode work great on my old dried on messes. You just have to leave the vac over the mess and go over it slowly. I love the new lint trap. It keeps the hair from bogging down the vac. The bigger dirty tank is great I dont have to dump it as often. One thing to note if you are in steam mode you will go through your solution faster. Id show before and after pics but im ashamed of my dogs bad manners. Also if you buy either model invest in the vac cleaner so you keep your vacs smelling and working good. Im buying a second one for upstairs and my old ones going in the pool room.
Quick and clean is the name of the game!
[This review was collected as part of a promotion.] I was very excited to receive this product. Most of my house has tile floors. Keeping them clean is a huge pain and takes a lot of work. Normally I am on my knees scrubbing the floor and grout by hand. I am way too old to be doing this anymore. Along comes the Crosswave Hydrosteam cleaner and BAM! My life is instantly easier. I love how it heats up the water to help scrub off sticky stuff that might have spilled on the floor. I have 4!kids, so sometimes that is a daily occurrence. It's quick to set up. Quick to use! No longer do I need to sweep all of the tile before I scrub. This machine does it for me! There are only 2 cons that I can currently think of. I wish it held more water, and I wish it could scrub my grout lines a little bit harder. Other than that, this thing is a time (and my knees and back) saver.
Love it! Would definitely purchase.
[This review was collected as part of a promotion.] I used it to clean all the floors in my house, hardwood, carpet & tile. It worked great. Lifted some heavy stains out of the carpet in steam wash mode. I love that it's lightweight & was easy to push around, my back wasn't hurting afterwards. Very easy to setup. Overall, great product.
Great for spot cleaning
[This review was collected as part of a promotion.] Overall this wet vac did a pretty good job. I have two dogs and kids and it helped clean up vomit stains on my rug and sticky food messes under my table. It cut out a step of having to get my steam cleaner out for the really messy spills. I wish I could see the water spraying to get a sense of how much I'm using but it moves easily and has a long cord. And the cleaning mode is impressive and I want to my vacuum to stay clean and maintain it long term I found the instructions a little unclear. It didn't seem to use a lot of the water when in cleaning mode even though it said to fill the clean tank. I received this product as a member of the Stellar Product Testing Panel.
Every household needs one!
[This review was collected as part of a promotion.] Our home consists of multiple different flooring types including tile, carpet, area rugs, wood and laminate. And in our home we have two young children and a golden retriever so the floors get a constant array of messes. Floors, I'll admit, are my pet peeve and with my family feel like I'm constantly cleaning. I actually use to have a floor steamer but because our main living area was replaced with laminate I couldn't use it on the floors anymore. So it steered me away from buying any floor cleaning machines. But the great thing about this machine is you can choose the setting or floor type to have steam or no steam by the ease of a button by the handle. What I love the most is that as I'm vacuuming and washing the laminate I can easily clean my area rug (especially the areas that the dog lays the most) and with a push of a button I can change the setting from floor to carpet. And then easily switch again to steam option on my tiles. Bonus is the machine has a self cleaning option as well!! Literally takes the hassle out of cleaning your house. I'm able to take the lid of the brush to let the item air to prevent any musky smells. I'm actually excited to use the machine because I can get the floors cleaning in half the time, no vacuuming before and then mop. The floors are clean and the true test is the kids socks are still white at the end of the day! The power cord is long. I love the cleaning solutions, it leaves no streaks marks on either the laminate and tile. The smell is great, fresh smelling but no overwhelming. The tanks are easy to clean with a strainer that catcher the hair and bigger items. The light on the front is great to see all the debris on the floor. Packaging of the product ensure the machine came in mint condition, the only issue was a solution bottle had a cracked lid.
Must have for pets and kids!!!
[This review was collected as part of a promotion.] I was skeptical at first because this vacuum isn't very big. Also I have always been a Dyson fan! But this little machine is mighty! It pulled more pet hair out of my carpets then I knew was there. I love the way it breaks down for easy cleaning and storage! The cleaner and sanitizer smells amazing. This vacuum is a one stop shop! No need to sweep first just go! 10/10 think everyone needs one!
Picked up so MUCH
[This review was collected as part of a promotion.] I'm thankful to the Stellar product testing panel for proving me this wet and dry vacuum. I have really enjoyed having this as a busy mom of 2 and 2 dogs. It's pretty rad that I can't just clean the floor and don't have to sweep before I mop. I was surprised with how much gunk and dirt that it picked up. We often times eat around the counter in our kitchen so it can get pretty messy with a toddler eating and preparing meals. The wet/dry vacuum was able to tackle all these messes quickly and efficiently. Although my dogs aren't shedding much they are like velcro to dust and this thing does such a great job picking it all up! I was so impressed with how easily it glides on hardwood floors while cleaning. It also moves from hardwood to my throw rugs in an instant. And you can switch between modes or just keep it on steamwash. All in all I'm very impressed and excited to clean my floors.
Most amazing product I have ever bought
[This review was collected as part of a promotion.] Wow ! That is we're I will start with this cross wave . I was unsure at first if this would work for me as I have 4 very hairy cats that come in and out and cause a lot dirt and hair mess. I also have a very clumbsy significant other and this cross wave has done so amazing I want to find a reason to use it !!!! Very easy to use and clean. My favorite mode is the steam but It is just as easy to use for dry messes . I also used this on my area rug no issues ! I did not get this product free to review I Paid full price and I'm so very happy with it period amazing product bissell thanks !
I would NOT buy this again!
[This review was collected as part of a promotion.] I bought the Crosswave Hydrosteam All-in-One Multi-Surface Cleaner in mid October 2023. We have laminate flooring and 2 cats so I was eager to have something that would clean our floors and sanitize them. I have used this machine approximately once a month since I bought it and vacuumed with my trusty old Hoover in between times. When I pulled the Bissell out the other day, I had barely started cleaning my kitchen floor when there was a huge puddle of water on the floor! No water left in the cleaning solution tank. The cap on the solution bottle was no longer sealing. I tried to suction up the water with the Bissell but it could not get all up; I wound up using towels to mop it up. My husband and I cut this defective P.O.S. with one of his saws and put it in the trash. I then vacuumed with my trusty old Hoover and then mopped the house with my generic Swifter-type mop. Bottom line - this thing did not even last 6 months.
Sorry to hear you weren't happy with your machine! We appreciate your feedback, but we could've helped resolve this issue. You had a warranty with BISSELL and we're always here to help at support.bissell.com.