[This review was collected as part of a promotion.] So I just bought this as my other steamer kept breaking. My son was willing happily to clean his cats litter box with this tool. He put it together filled the tanks and started vacuuming AND steaming the area with hot.

This this is garbage! It somewhat worked for a month or two now it seems to do nothing to actually clean! I'm so disappointed in this so called high tech! Plz don't purchase or if you, buy a long time warranty if you want to be able to use longer than a few months!

[This review was collected as part of a promotion.] I am loving this. We have hardwood flooring through our apt and we rent. The kitchen floors are not sealed correctly so they hold onto a lot of dirty and grime. This vacuum gets up all the dirt. It makes me feel better when having our 1yr old walking all over I'm not worried about the icky floors. It's easy to use and easy to clean

[This review was collected as part of a promotion.] This product is so great! The ease of using it is the biggest selling point for me. It is versatile and in a fast paced lifestyle it's an essential product. I would definitely recommend this to anyone who is looking for an efficient cleaning tool to add to their inventory!

[This review was collected as part of a promotion.] This is the second crosswave ive purchased. The first one had to be replaced 2x's for defective parts, now the crosswave XL is doing the same thing. Again was replaced at a dealer and the problem still exists. Constant warning, corrected and still won't operate. Ive probably used both 3 times each.

[This review was collected as part of a promotion.] The Bissell CrossWave HydroSteam is great at everyday cleaning and tough kid & pet messes on a variety of floor types and area rugs. The proof can easily be seen in the dirt cup! With kids and a dog, we regularly have gunk stuck onto our floors. This machine does a good job of removing stuck on grime without going over an area repeatedly or by hand like we used to. We also love that this machine vacuums as it cleans, so it saves us time! Overall, this is the best all-in-one wet/dry we've ever used! It's super easy to set up and use, and swivels in all kinds of directions so you can easily get around obstacles. There are multiple modes (SteamWash, hard floor, and area rug). I prefer SteamWash because it adds heat to the water (without bursting out steam, so it's safe on my floors). I feel like it sanitizes better than other wet/drys and the floors dry much quicker: 3-4 mins. instead of 10-15. This is a win-win for me: I feel like my floors are cleaner and I don't have to keep my family off of them for so long! Also, this model has large leak-proof clean and dirty tanks so you can clean for a long time without stopping. The LED lights make it easier to see what you're cleaning. Even though this CrossWave HydroSteam unit is almost 2 lbs. heavier than the X7 CrossWave Pet Pro model I've used, I'd recommend this over the cordless. I don't have to worry about the battery dying, the cord is a generous 25 ft. long, and HydroSteam is amazing (that's my favorite feature!) Another plus is how easy it is to clean up after using it. My only beef is that although this has a generous 9.5" cleaning path, it doesn't clean right up to the wall well, so I have a small bit of extra care to do at the edges. I don't feel it's a deterrent from purchasing this vac.This machine is a great value. If you're skeptical, the color of the tank after one pass will convince you that you need this product! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum!

[This review was collected as part of a promotion.] This is a solid option if you're looking for a general purpose hard floor option with some extra oomph (in the form of a steam clean option) for those particularly stubborn or troublesome messes. For us, this vacuum was just what we needed to help us tackle messes from our older dog. She unfortunately has bladder issues and will leave large leaky messes on the floor if we aren't careful due to her age. For that, we used the steam clean and not only did we immediately not notice the smell anymore, our floor was left sparkling clean. I also like that the vacuum wasn't too heavy. We tended to go with another option for our soft surfaces (which is mainly just the stairs) because it worked better for our needs - but since our house is mainly tile/wood, this was perfect. Thank you to Stellar Product Testing Panel for sending us this vacuum - it really serves us well!

[This review was collected as part of a promotion.] I have had several through the years, this one with the steam I love!! I would like to have another for my upstairs which is wood. I am a loyal buyer I of Bissell. Love that it cleans itself, my only concern is it leaks water?not sure why?

[This review was collected as part of a promotion.] It's so loud and heavy my arm gets tired going back and forth because of the weight. I wish I could return it. But I had it for a couple of months. My husband has to do the tile floors because I hate the noise and handle going back and forth is heavy

[This review was collected as part of a promotion.] I was so excited to receive a free Bissell CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac through BzzAgent. I eagerly awaited its arrival because I had heard great things about Bissell products. When I finally tried this vacuum, it did not disappoint. My house is all hardwood floors with area rugs adorning some rooms. This product was an effective multi-surface cleaner that could be used in every setting. The steam-powered vacuum cleaned grime and spots that would be not necessarily be addressed in a regular cleaning. The vacuum itself was easy to use and I loved how you could change settings (steam, hardwood, and rug) so quickly. One of the most unique parts of the vacuum was it ability to clean and then suction up the water. It is so inventive how it is able to clean in a variety of ways, leaving little mess behind. I realized after using this vacuum how much I missed cleaning with my old methods. The floors looked amazing and it was definitely the type of cleaning needed in a house that gets a lot of tracking of dirt. With two kids and two cats, this vacuum makes it possible to give the floors a deep clean in a short time. With one child that has asthma, this vacuum will help get rid of cat dander and other allergens that can cause irritability. I am so thankful that I got to try this Bissell vacuum free product. Although the first cleaning took a little extra time to understand the mechanics of the product and proper cleaning/storing after usage, the directions made this learning process easy. I would definitely recommend this vacuum to others and I look forward to trying other Bissell products after this positive experience. The innovation behind this vacuum allows for a professional clean every time. This will definitely make cleaning floors in my house easier and more effective.