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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 651-660 of 830 reviews
Jan 28, 2023
Shelley
4 out of 5 stars review

Convenient mop/vacuum

[This review was collected as part of a promotion.] After receiving this from BzzAgent to try, it was super easy to put together and came with a variety of cleaners. One large tank cleaned my living room, dining room, kitchen and small bathroom. It is a bit heavy compared to others I have used but was easy to maneuver. It was louder than I expected but did a great job cleaning my floors. The cleaning cycle was easy to use and the machine was easy to clean up once all done.

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Aug 13, 2023
Marie
5 out of 5 stars review

Wonderful product

[This review was collected as part of a promotion.] I received CrossWave HydroSteam through the Stellar Product Testing Panel. I love this all in one vacuum cleaner and steamer. As someone who has small children and pets, I typically dread cleaning. This product was so easy to use! Typically I have to get on hands and knees to clean sticky messes off the floor, but that was not the case with the CrossWave. I love that it not only steams but vacuums as well. Clean up was easy and I truly saw a difference in my hardwood floors. Now I look forward to cleaning!

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Jan 23, 2023
Kirsten
5 out of 5 stars review

Powerful and clean

[This review was collected as part of a promotion.] I am loving this. We have hardwood flooring through our apt and we rent. The kitchen floors are not sealed correctly so they hold onto a lot of dirty and grime. This vacuum gets up all the dirt. It makes me feel better when having our 1yr old walking all over I'm not worried about the icky floors. It's easy to use and easy to clean

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Jan 19, 2023
Busy mom of 2 kids
5 out of 5 stars review

This vacuum exceeds my expectation!! Super!

[This review was collected as part of a promotion.] I am grateful to be given the opportunity to try this Wet/Dry Vacuum by Bissell in exchange for my opinion. I never would have thought that I could vacuum and mop at the same time until I tried this product! I was skeptical at first, because my traditional cleaning routine always begins with me vacuuming the floor first to make sure all the dust are eliminated before I mopped. I gave this product a try in my kitchen area where it is normally the dirtiest, I followed the instructions and I am surprisingly impressed with the results. My floor is dust-free and dirt-free at the same time, they look sparkling clean and smells fresh afterwards. I am very happy that this product works just like it is described, it is easy to assemble and dispose of the dirty water, and it is also easy to clean the roller for future use. I would definitely recommend this vacuum to anyone looking for cutting their cleaning time around the house, as for me, I know I can do my weekly cleaning at shorter time now. Awesome!!

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Aug 12, 2023
Alison
4 out of 5 stars review

Major Cleaning Power!

[This review was collected as part of a promotion.] Overall, I really enjoyed this wet/dry vac! My home has a combination of hardwood (some rooms dating back to the 1800's) and vinyl. I also have a couple of large area rugs. I found this machine to be super convenient and effective on all of these surfaces. I love the fact that I don't have to use multiple machines to clean my floors, this one does it all! The design is super intuitive and includes a button to easily cycle through the 3 modes. I really enjoyed the SteamWash mode, coupling it with the disinfecting solution made me feel like my bathroom floors were getting the ultimate disinfecting treatment. It made my hardwood surfaces shine. The area rug mode gives carpets a "refresh" it's not a stain remover from what I experienced. It's very capable at sucking up liquids, I used it to clean up a puddle of water and it had no problem, so I can see this being great for pet accidents. It also helped me get some stuck on play dough off the floor. The only things I didn't like about this vac was using it under furniture, it would tilt upwards and not make contact with the floor. I also found it difficult to get it right up the the walls due to larger base boards. If the vac starts picking up lots of dust or debris it left behind a couple of spots of debris that I had to wipe up afterwards (very minor). Lastly, it took me a couple uses to get into the groove of how to clean it, at first it seemed a bit much but once I knew how to streamline the process it wasn't that big of a deal. Overall, I recommend this wet/dry vac, especially for pet owners/ families with young children who get floors a little messy when having fun. Thank you Stellar Product Testing Panel for sending me this vacuum to try out!

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Aug 13, 2023
Kailynn
5 out of 5 stars review

Absolutely LOVE!

[This review was collected as part of a promotion.] Assembling the Hydrosteam was so quick and easy, it took only a few minutes before it was ready to use! I used the original crosswave in the past, but this is such an incredible upgrade. I love that I can use it wet or dry, the vacuum suction is extremely powerful! The self cleaning is really helpful as well. It hugs the wall pretty closely. The added steam feature is perfect for my tile floors. I have uneven slate tile with a lot of grooves and the Hydrosteam outperforms other vacuum mops I've used. The cons, it is pretty heavy and loud. Also I wish the brush had harder bristles to really scrub the floor more and it does use a lot of bissell solution. I received the HydroSteam as part of the Stellar Product Testing Panel.

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Jan 22, 2023
Pasatiempo Ranch
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We were impressed with how lightweight this product is. It was easy to put together and get using. Did a great job vacuuming and mopping. Easy clean up - it did take a while for the roller to dry afterwards but that's no big deal. At the end of the day we like it a lot. We received this product for free in exchange for writing the review.

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Sep 2, 2024
Multi Small dog dad
5 out of 5 stars review

Initial / 1st Time Product use review

[This review was collected as part of a promotion.] As first / initial time using this product (and compared to sweeping / mopping) the same areas, I'd have to say that I'm fairly impressed. I believe that I would delay or maybe avoid the prior for the time and hassle involved in all aspects of the process, using this machine made everything a lot more timely and efficient. Where the cord is 25' some may say it is short, I think it's about average or fair - not to have too / long or too short. I asked a friend about his (same or similar model?) and said he didn't like that it left streaks - I really don't care for being able to get the job done, and for 1/3rd to 1/4 of the time and hassle. Internal cleaning feature seems good / nice touch. I'd like to see how long it lasts and how it does over time. For now it's a Thumbs up & higher rating for me!

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Jan 7, 2024
Dn
1 out of 5 stars review

No

[This review was collected as part of a promotion.] Doesn't get the tough stuck on stuff. Leaves too much water. Doesn't steam. Leaves streaks not a clean looking floor. Have to go over the floor several times. Too expensive for all of this. Best thing I can say is it is an electronic mop that vacuums

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reply from bissellpwr

Sorry you're not happier with the CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Jan 19, 2023
Jasie
4 out of 5 stars review

Loved this product!

[This review was collected as part of a promotion.] I've used this new CrossWave for both vacuuming and steam mopping and am very happy with the results. The suction power is very strong and the steam helps loosen any gunk on the floors for easy removal. My only issue with this item is the cord. I have a very large open-concept home and having to deal with the cord isn't my favorite feature as cordless has become so standard in recent years. However, the power that comes along with the cord in this case is substantial and I'm thrilled with the results. I would purchase again and would recommend to a friend.

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