[This review was collected as part of a promotion.] It's so loud and heavy my arm gets tired going back and forth because of the weight. I wish I could return it. But I had it for a couple of months. My husband has to do the tile floors because I hate the noise and handle going back and forth is heavy

[This review was collected as part of a promotion.] I was so excited to receive a free Bissell CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac through BzzAgent. I eagerly awaited its arrival because I had heard great things about Bissell products. When I finally tried this vacuum, it did not disappoint. My house is all hardwood floors with area rugs adorning some rooms. This product was an effective multi-surface cleaner that could be used in every setting. The steam-powered vacuum cleaned grime and spots that would be not necessarily be addressed in a regular cleaning. The vacuum itself was easy to use and I loved how you could change settings (steam, hardwood, and rug) so quickly. One of the most unique parts of the vacuum was it ability to clean and then suction up the water. It is so inventive how it is able to clean in a variety of ways, leaving little mess behind. I realized after using this vacuum how much I missed cleaning with my old methods. The floors looked amazing and it was definitely the type of cleaning needed in a house that gets a lot of tracking of dirt. With two kids and two cats, this vacuum makes it possible to give the floors a deep clean in a short time. With one child that has asthma, this vacuum will help get rid of cat dander and other allergens that can cause irritability. I am so thankful that I got to try this Bissell vacuum free product. Although the first cleaning took a little extra time to understand the mechanics of the product and proper cleaning/storing after usage, the directions made this learning process easy. I would definitely recommend this vacuum to others and I look forward to trying other Bissell products after this positive experience. The innovation behind this vacuum allows for a professional clean every time. This will definitely make cleaning floors in my house easier and more effective.

[This review was collected as part of a promotion.] I live off grid on 17 Acres with a multitude of animals. There's dirt and debris everywhere and I'm constantly overworked. This combination of vacuum mop is a godsend. I tried it for the first time yesterday on a super muddy semi outdoor kitchen and it picked up 98% of everything there. I was so pleased and it halved my effort. I gave away all five bottles of cleaning products to someone who loves Bissell cleaning products, because I have dogs and other animals so I have to use things which are actually animal friendly and not toxic to their noses which are right on the floors. It does seem incongruent that while Bissell is pet friendly their toxic chemicals are not.

[This review was collected as part of a promotion.] If this vacuum had an upholstery attachment, I would have given it 5 stars! I deep clean my vinyl floor one to two times a week, and prior to this vacuum it included using a regular vacuum for dirt followed by mopping with a steam mop. With the Hydrosteam vacuum I've cut my cleaning and prep time by 15 minutes or so. We have a mini-Australian shepherd, who sheds a lot! This vacuum does a great job removing all the black fur off our floors, even when it is not visible to the naked eye. However, what I love the most is the ability to see the dirt removed from our floor after using the SteamWash feature! I loved it so much I had to take a picture to show my husband! After 3 or 5 days of not using the SteamWash the floor gets sticky from messes and from everyday foot traffic. I can tell the difference when I walk on our floor after using the SteamWash feature; it feels crisp and clean. There are few things I did not enjoy when using this vacuum; it is hard to remove left over water residue if you release too much liquid. I also dislike that I am unable to vacuum my couch or small crevasses without an upholstery attachment. Thank you to the stellar panel testing panel for the vacuum!

[This review was collected as part of a promotion.] I never knew such an amazing cleaning product could exist!! I am a mom of 4 little boys and I have hardwood floors throughout the house - let's just say my floors get very sticky and messy EVERY DAY. I can constantly sweep my floors and run the irobot vac but that will never clean up the sticky messes the way the CrossWave can! I used to use a swiffer mop every once in a while but it always left the floors wet for too long and sometimes I couldn't even get the sticky messes up with that. I had resorted to hand scrubbing floors with a washcloth or dishtowel a little at a time on my hands and knees. Now that I have used a CrossWave wet/dry vac I will be using it weekly! It scrubs the floors, and it extracts up the water and solution so well, my floors are dry in no time. I had no idea how dirty my floors actually were until I emptied the dirty water tank! I love love love this product and I am recommending it to everyone I know!

[This review was collected as part of a promotion.] I was sent this machine to replace my crosswave x7. I LOVED my crosswave x7. This machine doesn't even compare. Between the streaks that it leaves behind, and the fact that the tiniest bit of cat hair causes the filter to clog, and the machine's suction will stop. I really wouldn't get this if you have pets or hard wood floors.

[This review was collected as part of a promotion.] I've tried so many wet/dry vacuums and I was so glad to find the CrossWave HydroSteam! It was so easy to assemble that I went from unpacking to cleaning in no time at all. I also loved how light-weight is so I can carry it upstairs and downstairs without much effort. I tried it out for fun as soon as I got it and thought my floors were already pretty clean. They apparently weren't based on how much grime and dog hair the CrossWave picked up! Ewww! I put in the sanitizing wash for good measure and gave the hardwood floors another once over! I don't think I'll ever feel they're clean enough until they're CrossWave clean now. There was hardly any gross water after the sanitizing wash, which gives me confidence in the ability to get it clean the first time. And I threw out my old wet-dry right away because it obviously wasn't doing the job. With three kids and 2 dogs I was able to put the rug cleaner to the test pretty quickly with a dog pee spot and was so glad I could just grab the vacuum, put in the liquid setting for a small job and clean up the mess. So easy and quick for this super busy mom. I also love how easy it is to disassemble and store. The drying rack is a great feature and tucks away nicely in my laundry room. All the parts washed out quick and I felt like I wasn't at risk for having dog hair clogging up the vacuum. I've also had a problem in the past with carpet cleaning machines putting out too much water and making the rug curl so I was nervous to try it on the area rugs, but this didn't happen. It was perfect. The steam setting was great for my bathrooms! I tried that out soon after and could visibly see the steam, but it didn't feel like it was saturating everything. I love that I can just run the vacuum back over the space without the solution release to dry the floors. With small kids having a mostly dried floor is essential. Nobody actually stays off them! I've been grabbing the CrossWave constantly to clean up small messes a

[This review was collected as part of a promotion.] I received the Bissell Crosswave Hydrosteam as part of the Stellar Product Testing Panel. My home has multiple surfaces: vinyl, carpet, and hardwood. In addition I have a 5 year old and 3 pets; things get messy fast around here! The Crosswave allowed me to vacuum and steam clean in one step making my floor cleaning take half the time. One major piece I loved is that we had some caked on dirt and stains on our vinyl from the previous owners. The Crosswave actually started to breakup and clean the spots on the first use! Pros: deep cleaning, multi-surface, easy to set up, and self cleaning Cons, it does sit in a base for self cleaning, if you don't have a dedicated spot for it, then space can be an issue in small homes

[This review was collected as part of a promotion.] Really like this machine. I twas ALMOST worth my money. The 1 star is gone because for 300 bux RETRACKTABLE CORDS SHOULD BE A GIVEN. That and naturally a machine this size has the wall as its Achilles heal.

[This review was collected as part of a promotion.] I received this machine to test as part of Stellar Product Testing Panel. This little machine did a great job. I have mostly hardwoods throughout my house with two young children and a dog, and my floors get dirty very quickly. I had to fill it 3 times to clean my entire house (approx 3000 sq ft not including area rugs). Each time, the water was a dark brown/gray color when I emptied it, which tells me the machine did it's job at lifting the dirt and mess. I even did a wipe test with a white paper towel on the floors after cleaning and they remained white (my robot vacuum/mop is not this efficient). As far as design, I have gotten very used to cordless cleaning so the cord took some getting used to, and only had to change outlets a few times to reach the areas I wanted to reach. The steam feature was a nice touch and helped to easily lift the stuck-on food around the kitchen table from the kids. The design was sleek and maneuvered around objects easily. The light is a nice touch to better visualize the mess on the floor. I especially liked that I did not have to vacuum separately before mopping with the CrossWave. It's an all-in-one floor cleaner and had really good suction. Overall very satisfied to add this to my armamentarium of floor cleaning tools!