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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 641-650 of 835 reviews
Sep 30, 2023
Reviewer name: Jbd
5 out of 5 stars
5 out of 5 stars review

Great product for hard floors

[This review was collected as part of a promotion.] The Bissell Crosswave Hydrosteam is a terrific machine. I found it easy to use, easy to clean and it handled both hardwood flooring and rugs very well. We had hard wood floors that had only been cleaned by a mop for a couple of years and the amount of built up grime that came off with the steam mode was impressive. It suctions up the excess water efficiently and leaves your floor looking clean and shiny. You basically fill the tank turn it on and off you go. It cleans up quickly when you are done also. It would be nice if they had an attachment so you could easily do stairs and the power cord could be longer but those are my only complaints. If you have hard wood or stone floors this is a very handy machine to have around. It had a very short learning curve and the directions for use were clear and concise. It is also much quieter than I anticipated. The Crosswave will take a lot of the elbow grease out of cleaning your floors. I received this as part of the Stellar Testing panel and it has been a great addition to keeping the house clean and sanitized.

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Aug 15, 2023
Reviewer name: Lynn
4 out of 5 stars
4 out of 5 stars review

Fantastic if you like extremely clean floors!

[This review was collected as part of a promotion.] The Crosswave HydroSteam works exceptionally well on my hardwood and tile floors. It really scrubs and I love how clean my floors are after using it. Also, the fact that I do not have to vacuum before mopping is wonderful. The all in one is truly a fantastic feature! The only thing I do not love about it are the parts I need to dump/clean when I am done. The self cleaning feature for the scrub brush is great though and works well. Overall, I definitely like it and would recommend it to others especially if you like super clean floors. You can get your floors vacuumed and mopped even when you do not have a lot of time because it's so quick. I received this CrossWave HydroSteam through the Stellar Testing Panel. This review is completely my own honest opinion.

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Aug 12, 2023
Reviewer name: Cloud613
4 out of 5 stars
4 out of 5 stars review

Versatile and convenient!

[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. It was my first time using a vacuum to "mop" the floors, so I found that super convenient to be able to clean up faster! The machine is a bit heavy so that is why I would give 4-stars. We have tile, hardwood and area rugs so I tried all the modes and areas of the house. The instructions are very simple and straightforward. At first I was nervous about using this because I thought messing with water and solutions would be a hassle, but it really wasn't a big deal. My house smells so clean and you can walk around barefoot without getting your feet dirty after cleaning the floors with the Crosswave. The fact that it vacuums up the water is great because hardwood floors are sensitive. I would like to see the dirty water reservoir bigger so you don't have to empty so often when doing whole house cleaning. For everyday messes or one area at a time it's great. We have toddlers and have to constantly clean up messes on our floors. The self cleaning mode is awesome and it comes with the tray to sit the vacuum on and store the roller to dry.

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Feb 1, 2023
Reviewer name: Apryl
5 out of 5 stars
5 out of 5 stars review

So impressed, highly recommend

[This review was collected as part of a promotion.] I remember when this came out, it was so popular. I knew alot of people that got it and said so many good things about it. I am so impressed! I love that I can use this on different floors in the house, rugs, laminate, hard wood, etc. It is so light weight, which is awesome! The vacuum alone works amazing. But the steamer on my hardwood is AMAZING! It makes the floor look so pretty and shiny! I have 2 dogs, 2 cats and 2 crazy children... it seems so hard to ever make the floors look decent. I highly recommend this to everyone!

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Jan 7, 2024
Reviewer name: Dn
1 out of 5 stars
1 out of 5 stars review

No

[This review was collected as part of a promotion.] Doesn't get the tough stuck on stuff. Leaves too much water. Doesn't steam. Leaves streaks not a clean looking floor. Have to go over the floor several times. Too expensive for all of this. Best thing I can say is it is an electronic mop that vacuums

Review from BISSELL Homecare
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reply from bissellpwr

Sorry you're not happier with the CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Aug 18, 2023
Reviewer name: Leesepiece
3 out of 5 stars
3 out of 5 stars review

I was *this close* to loving this

[This review was collected as part of a promotion.] I was so excited to be receiving this from the Stellar Product Testing Panel. I have a toddler, two dogs, and two cats. My floors need to be cleaned constantly. I have all hardwood floors. This worked well for cleaning up small puppy messes, but when trying to clean the entire floor, it fell short. I found that the roller brush didn't scrub much, so I had to pass over a mess that was stuck on a bit several times before it would come up. I think the process of cleaning the machine is simple and easy. I had new windows installed, leaving a fine, white dust everywhere. When I attempted to clean them, it was barely removed. I wouldn't recommend this to a friend.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for your feedback on the BISSELL CrossWave HydroSteam. We're always here to help troubleshoot any difficulties you experience. Please don't hesitate to contact us at support.bissell.com.

Jun 8, 2024
Reviewer name: Michele
1 out of 5 stars
1 out of 5 stars review

I hate this vacuum

[This review was collected as part of a promotion.] The cleaning out process is ridiculous. You have to clean out each piece, and then when you're all done it all has to sit.to dry. So be prepared to have to clean out yourr sink. And remember it's wet, so you have to clean it out right away. I have waited a week, and the smell was terrible. You can clean 1 room before you have to clean it out, or it will spit.out dirty water. I barely use it because it's just such a hassle. And yes hair gets wrapped around the 1 part. Also I thought the steam would clean the grout in my kitchen, but no such luck.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Michele. Sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Feb 23, 2023
Reviewer name: Nikki
3 out of 5 stars
3 out of 5 stars review

I would buy this machine if it only kept working

[This review was collected as part of a promotion.] I love this machine but the problem s I'm having is a big cramp in my life first one I got had problems with it would act as it was full and it wasn't so I returned it know having problems with it not putting water on the floor other wise it's not spraying and now it's not charging so what do I do now I have lost my receipt because I'm in the middle of moving no receipt no return because of people who like to stell so now an stuck with one that don't work

Review from BISSELL Homecare
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reply from bissellpwr

Hi Nikki. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell.com so we can get you a working machine.

Aug 14, 2023
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

HydroSteam Mopping Dream!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. The Bissell HydroSteam wet dry vacuum worked really well for our floor cleaning needs! We have mostly hardwood and tile floors with a few area rugs. We don't currently have any indoor pets but have 4 small children. I was able to sweep clean the floors and then vacuum and mop at the same time which was a huge time saver! I loved not having to dip and wrong out a mop. The floors got clean fast and dried very quickly! The clean water reservoir is larger than the dirty water reservoir in the HydroSteam so I do have to empty the dirty water 2-3 times while cleaning the floors in our home-but that is doing multiple rooms at once! I was amazed (maybe even disgusted?) by how dirty our floors were! The cleaning solution has a nice light scent without being heavily chemical smelling. The machine self cleaning mode is quick and easy and gets the machine clean and ready for its next use.

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Aug 15, 2023
Reviewer name: Bouncingsquares
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel, and I will admit I was a bit hesitant to take it even for free. I have an older cordless Crosswave (I think it's the first generation of cordless) and I was so disappointed in it. It did a terrible job, was difficult to clean, just all around not good. But this one is WORLDS different. Everything that was wrong with my old one is fixed with this model. (This one is not cordless, however.) I absolutely love the steam feature. It had my rugs AND my tile floors absolutely sparkling. I tried to take before and after photos of a stain on my rug, but the camera just wasn't picking it up. You'll have to trust me when I say that the stain was GONE with very little effort. It's easy to use and easy to clean. I have 4 cats, a dog, and a 2 year old so our floors need a lot of cleaning. This is the perfect tool for the job.

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