This is awesome!!!! Had an older cross-wave, and you can't even compare them. The first thing I noticed is, I could tell that it gripped the floor and was actually cleaning it and the roller just wasn't going over the top of it. They Changed the plastic part that you open up to get to the brush!!! Major upgrade on this Model. love it!!! would Definitely recommend!!!!

[This review was collected as part of a promotion.] I use this vacuum on all my floors.i start by sanitizing my laminate floors and move right on to my rugs. I only have to push a button to make the transition it's great. I picked up more out of my rugs than I ever expected.i also love the steam feature to help sanitize all my floors. This is the best vacuum/cleaner I have ever used

[This review was collected as part of a promotion.] My overall impression of this all in one vacuum was, WOW! I couldn't believe after just recently cleaning my floors the old fashion way, they were still dirty. Using this all in one vacuum made me realize I needed to clean my floors more often and this CrossWave HydroSteam was going to really clean my floors with us always keeping our shoes on in the house to the dog running around with muddy/wet paws to my baby throwing food onto the floor. The vacuum did a great job tackling sticky messes like pasta sauce and ribs on the ground from the baby. The SteamWash mode worked fantastic cleaning up the mess. It was a click of a button to select the SteamWash. You could see the steam when cleaning and can see perfectly as the CrossWave HydroSteam has a light in front which helps see mess you are cleaning up. Our favorite feature is the all in one vacuum which helps us save time since we are always on the go. It allowed us to vacuum, wash and steam all at once verde having to do everything separately. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.

[This review was collected as part of a promotion.] I desperately wanted something that would clean my area rug and this CrossWave delivered with style! Not only had it been years since its last cleaning (with a rented carpet cleaner) it now had rawhide schmutz ground into it from my newest 4 legged friend. The Hydrosteam took a few passes on the heavier sections, but cleaned my rug and removed the rawhide perfectly! I used my CrossWave on hardwood floors and to steam clean linoleum and WOW! I thought my floors were clean before! I wish I had done this years ago! I never wanted to rent another carpet cleaner again- and now I won't have to! I don't have a slop sink for cleaning the dirty tank, etc. after use, so I washed everything in the bathtub. It worked well. My only real issue is that I am sensitive to smell, so the cleaning solution with Febreze in it made me feel a little yucky, but I expect that to be less of an issue once it's warmer outside and I can open the windows. I can't always plan to do all of my cleaning/vacuuming at one go, so having to wait 24 hours for the components to dry feels limiting, but for just about $20, you can get a new dirty tank assembly and accessory holder, so I think I will, and then I won't have to wait so long to use it again! What a bargain! I had a little bit of difficulty determining if/how much Fresh Start solution I should add to the clean tank for the self cleaning function. The manual was unclear, but it seems you are not intended to add solution to the clean water tank, but rather, just to the storage tray. I suppose you could do both, if you really wanted to. The water line on the tank for the self cleaning cycle is very high, but the cycle itself doesn't take much water, so I'm confused as to why it says it needs so much in the clean water tank. I've done it anyway, but it seems one could just fill it to the small area line and it would have enough for a cleaning cycle. I can't recommend this product enough! It is perfect for my needs and I had no idea it existed!

[This review was collected as part of a promotion.] I have two babies, finding sticky spots around the house isn't a surprise to me anymore. A couple of passes with the CrossWave in steam mode is all it took to get the mess cleaned up quickly. I absolutely loved the self clean feature, I think it's my favorite part about the entire device. I wish it had a hand help nozzle attached as well, but it works really well as is for me too.

[This review was collected as part of a promotion.] Thank you to Stellar Product Testing panel for allowing me to test this vacuum! My overall impression of the Crosswave hydro steam was that it's a time saver and a back saver! I hate sweeping and I hate mopping with a passion, so I've always wanted one of these! It made clean up not such a drag because you get to do both in one go! Sure you gotta clean the dirty water tank and it does get pretty gross lol but it's really not that bad. Beats hurting my back with mopping! I think this vac did a great job tackling stuck on messes with the spray as it made it easier for the vac to suck it up. And it has pretty good suction! Steam wash mode was very nice touch too because I have a crawling baby and it gave me a piece of mind that it sanitizes my floors. My favorite thing about this vac is that it's All in one of course! The vac itself is also very pretty, I just wish it was cordless!!! I think it would be so much easier to reach for it for every single mess if it was cordless.

[This review was collected as part of a promotion.] This is the Bissell I have been waiting for! They have taken every extra step to make the perfect combo cleaning machine for hard surfaces and kid/pet messes. It is so easy to use and I love that it doesn't leave messy streaky water lines on my floor. Cleaning up the machine is no longer a struggle. Previous steam mops I have tried always had these weird crevices that would build up dirt, but not this one. The extra accessories you get are a huge bonus too. If you have animals or young children, this multi surface vac is a must have!

[This review was collected as part of a promotion.] We just put new waterproof LVP in our house and this cleans it like a dream. Easy set up, easy clean up, easy to use. We swept the floor first and then used the Bissell. We are looking forward to having a great piece of equipment to keep our new floors in their best shape.

[This review was collected as part of a promotion.] When I got this product I was excited to get it out of the box and start using it. It was super easy to put together and the directions on how to get started and use it were super simple to understand. I was so impressed as to how shiny my tile floors looked! My husband said he doesn't ever remember them looking so good! Before I was even done with all the tile, I ordered a new bottle of the cleaning liquid! This machine is super easy to use and does an amazing job.

[This review was collected as part of a promotion.] So I had the original Bissell for three years, and it worked great! With a growing family and house it was definitely time for an upgrade! We upgraded to this Bissell, cross wave hydro steam and hands-down, we should have done it sooner. Not only does it clean the floors so well, the sanitizing factor is exactly what I was looking for. As a mom of a toddler, it is ideal to have things clean, but we all know that is not always possible. This machine definitely ensures the ease of cleaning the floors after a toddler mess. I am 110% very impressed with the machine itself and the product. But what is even more impressive is the awesome customer service that Bissell has demonstrated. We had an issue with the initial purchase. FedEx reported that it was delivered to our house, and it was not. Bissell .com did not give us any hesitation, and quickly insured that we would receive a new shipment ASAP. So now, after a good solid week of using this product almost every day the only regret that I have is not purchasing it sooner. I will be purchasing from Bissell again! And I highly recommend that you do as well. Also, I was definitely not paid to say this. It's just truly that good.