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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 621-630 of 835 reviews
Aug 14, 2023
Reviewer name: AshesTBear
5 out of 5 stars
5 out of 5 stars review

Pleasantly Surprised

[This review was collected as part of a promotion.] This machine absolutely rocks! The entire main floor of my home is made up of vinyl plank wood and area rugs and this machine conquered it all! The ease of switching between steam wash mode, rug and hardwood floor settings was one of my favorite features on the Bissell Crosswave Hydrosteam I could go from wood to carpet with the ease of clicking a button. I have three kids, two dogs and a husband so messes are a sure thing in my home, but the Crosswave was up to the challenge, not only was it able to pick up every breakfast crumb under my kitchen island it washed the sticky breakfast mess away all in one go! Gone are the days of vacuuming first and then washing the floors, I can conquer both at the same time using this, saving me time and effort!! At first look I thought the solution/water tank seemed small and wouldn't cover much ground but I was wrong, not only did one tank cover the majority of my main floor it left my floors feeling squeaky clean. The self cleaning mode was a bonus feature I didn't know I needed but now wouldn't buy a machine without it. I love that you can go directly on Bissell's website to repurchase the cleaning solutions and that they are affordably priced and go a long way! Thank you to Stellar Product Testing Panel for giving me this product to test out in exchange for my honest review.

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Mar 8, 2024
Reviewer name: Kayleigh
5 out of 5 stars
5 out of 5 stars review

I recommend this vacuum to everyone

[This review was collected as part of a promotion.] Honestly, all of my flooring is hardwood, but I do have some large area rugs in common spaces. Every time I vacuum or mop, no matter the setting, my floors come out amazing. I have multiple dogs in my house as well as a preschooler, so you can imagine the messes. Plus, I'm a single parent - time is limited! I honestly won't ever purchase anything but Bissell in the future.

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Aug 15, 2023
Reviewer name: Mom of Chaos
5 out of 5 stars
5 out of 5 stars review

Fantastic for Stuck on StainS

[This review was collected as part of a promotion.] I received the Bissell Crosswave Hydrosteam as part of the Stellar Product Testing Panel. My home has multiple surfaces: vinyl, carpet, and hardwood. In addition I have a 5 year old and 3 pets; things get messy fast around here! The Crosswave allowed me to vacuum and steam clean in one step making my floor cleaning take half the time. One major piece I loved is that we had some caked on dirt and stains on our vinyl from the previous owners. The Crosswave actually started to breakup and clean the spots on the first use! Pros: deep cleaning, multi-surface, easy to set up, and self cleaning Cons, it does sit in a base for self cleaning, if you don't have a dedicated spot for it, then space can be an issue in small homes

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Jan 22, 2023
Reviewer name: Kerrs
5 out of 5 stars
5 out of 5 stars review

I would definitely buy this vacuum again

[This review was collected as part of a promotion.] I use this vacuum on all my floors.i start by sanitizing my laminate floors and move right on to my rugs. I only have to push a button to make the transition it's great. I picked up more out of my rugs than I ever expected.i also love the steam feature to help sanitize all my floors. This is the best vacuum/cleaner I have ever used

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Sep 8, 2024
Reviewer name: Cookie
2 out of 5 stars
2 out of 5 stars review

Doesn't work

This this is garbage! It somewhat worked for a month or two now it seems to do nothing to actually clean! I'm so disappointed in this so called high tech! Plz don't purchase or if you, buy a long time warranty if you want to be able to use longer than a few months!

Review from BISSELL Homecare
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reply from bissellpwr

Cookie, sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Aug 15, 2023
Reviewer name: lmac2387
5 out of 5 stars
5 out of 5 stars review

Perfect for busy homes!

[This review was collected as part of a promotion.] This thing is awesome!! I have all tile floors and some rugs all through out my house, and keeping them clean and looking nice is a HASSLE! With four kids aged 10-4, 2 dogs, and 2 cats, there always seems to be an unknown sticky substance, muddy paw prints, mud from cleats, or just a random mess on the floor at any given time! Before it would take several sprays with cleaner, and then several swipes with a mop to get up the sticky situation, NOW with the crosswave, one (two if it's SUPER stubborn) pass over the spot cleans it, leaving the area sparkling and clean! The steam setting is amazing for helping to sanitize the floors and get that shine! The hard floor clean setting is PERFECT for every day use, and the area rug setting is amazing when needing to clean those nasty rugs!!! The self clean feature is easy to use, making cleanup and storage a breeze! The only downside is it's slightly heavy, but overall no more heavy than a vacuum, considering all it does! Don't sleep on the product y'all!! Thanks Stellar Product Testing Panel for sending me this crosswave as a part of the testing panel!

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Review from BISSELL Homecare
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Feb 23, 2023
Reviewer name: Nikki
3 out of 5 stars
3 out of 5 stars review

I would buy this machine if it only kept working

[This review was collected as part of a promotion.] I love this machine but the problem s I'm having is a big cramp in my life first one I got had problems with it would act as it was full and it wasn't so I returned it know having problems with it not putting water on the floor other wise it's not spraying and now it's not charging so what do I do now I have lost my receipt because I'm in the middle of moving no receipt no return because of people who like to stell so now an stuck with one that don't work

Review from BISSELL Homecare
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reply from bissellpwr

Hi Nikki. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell.com so we can get you a working machine.

Aug 14, 2023
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

HydroSteam Mopping Dream!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. The Bissell HydroSteam wet dry vacuum worked really well for our floor cleaning needs! We have mostly hardwood and tile floors with a few area rugs. We don't currently have any indoor pets but have 4 small children. I was able to sweep clean the floors and then vacuum and mop at the same time which was a huge time saver! I loved not having to dip and wrong out a mop. The floors got clean fast and dried very quickly! The clean water reservoir is larger than the dirty water reservoir in the HydroSteam so I do have to empty the dirty water 2-3 times while cleaning the floors in our home-but that is doing multiple rooms at once! I was amazed (maybe even disgusted?) by how dirty our floors were! The cleaning solution has a nice light scent without being heavily chemical smelling. The machine self cleaning mode is quick and easy and gets the machine clean and ready for its next use.

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Sep 30, 2023
Reviewer name: Jbd
5 out of 5 stars
5 out of 5 stars review

Great product for hard floors

[This review was collected as part of a promotion.] The Bissell Crosswave Hydrosteam is a terrific machine. I found it easy to use, easy to clean and it handled both hardwood flooring and rugs very well. We had hard wood floors that had only been cleaned by a mop for a couple of years and the amount of built up grime that came off with the steam mode was impressive. It suctions up the excess water efficiently and leaves your floor looking clean and shiny. You basically fill the tank turn it on and off you go. It cleans up quickly when you are done also. It would be nice if they had an attachment so you could easily do stairs and the power cord could be longer but those are my only complaints. If you have hard wood or stone floors this is a very handy machine to have around. It had a very short learning curve and the directions for use were clear and concise. It is also much quieter than I anticipated. The Crosswave will take a lot of the elbow grease out of cleaning your floors. I received this as part of the Stellar Testing panel and it has been a great addition to keeping the house clean and sanitized.

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Jan 22, 2023
Reviewer name: Crystal Clean
5 out of 5 stars
5 out of 5 stars review

The steam makes all the difference in the world!!

[This review was collected as part of a promotion.] A couple years back we purchased a Bissel Crosswave and absolutely loved it!! You can't go wrong. But recently I got the new Crosswave Hydrosteam and it's a game changer!!! The added steam function cleans so much deeper and helps loosen dirt trapped between the slats of older wood floors. The first time I used it on our wood floors I went over it 3 times and the water was near black EACH time. I was shocked. We keep a clean house but we also have 3 dogs and teenage boys in and out all the time. I highly recommend you upgrade to the Hydrosteam if you are able to.

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