[This review was collected as part of a promotion.] I use this vacuum on all my floors.i start by sanitizing my laminate floors and move right on to my rugs. I only have to push a button to make the transition it's great. I picked up more out of my rugs than I ever expected.i also love the steam feature to help sanitize all my floors. This is the best vacuum/cleaner I have ever used

[This review was collected as part of a promotion.] I was really excited to get this. I was hoping it would be a life saver for keeping the floors clean. However, the brush doesn't even touch the floor when spinning, so it's really just spitting the water on the floor and then sucking it back up. It's not getting my floor clean at all. My brush is practically new looking.

[This review was collected as part of a promotion.] I love keeping a clean home and love products that help me do just that. Recently I got the CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac from BISSELL and am so happy with it and its performance. Setting it up was a breeze! (Not much to put together). It is lightweight and compact and doesn't take up much space even though it does so much! As I mentioned I keep a clean home and was really surprised how dirty the water was after using the steam function on my floors. Very happy that is cleans way better than a regular mop! I like that it doesn't take much solution that is added to water to get a good clean. I was worried about streaks across the floor but this machine did not leave any at all! Being able to dry the floor from excess water is super awesome! I love being able to do multiple things with this, including cleaning my area rugs. After-cleaning care is pretty lengthy but very easy. I love this machine!

[This review was collected as part of a promotion.] How does this product compare to other products you've tried? When I moved to Washington State not long ago, I did not prepare myself for the amount of time that I would be cleaning my floors. Between having two kids and a dog, that ALOT of floor cleaning time. I had been looking into replacing my Shark steam mop, when I received this. LET ME TELL YOU this was sent from the heavens. Not only am I able to vacuum but also clean the wetness that gets tracked in and I don't have to pull out multiple cleaning equipment! I AM SOLD! I love how easy it is to empty and replace with new cleaning solution. The entire set up is lighter than I even expected. I do wish it came with and extendable arm for smaller or tighter area of reach. I have hardwood, laminate, and floor rugs; and this cleans every surface extremely well. Would you buy this product? YES YES 100% YES!

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. Overall this is a very convenient way to clean and catch up leftover crud. I'm amazed and embarrassed at how much it catches from surfaces that were "clean." I do miss the ability to apply pressure for those sticky and gunky spots but the steam feature allows it to be easily wiped up which is still a huge help.

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. First impressions; taking it out of the box, it felt pretty hefty. It looks beautiful and is very high quality. I love that it has 3 modes, my favorite is the HydroSteam - hands down. The self cleaning feature is amazing and it really cleans not only the tank, but it cleans the brush really well. I have two kids under 2 years old and a large breed dog. We also live in the country on 80 acres of farm land. Needless to say, our floors are always dirty. I never feel like they can get clean enough.... Enter the CrossWave HydroSteam. The steam mode is a game changer! I no longer have to pre-treat sticky messes from my toddler! I also love to know that my floor is totally sanitized so I can worry less if my toddler eats something off the floor or for when my infant starts to crawl. The only con is that it is not cordless. However, this item is built for quality and if it were cordless you would loose a lot of the amazing power/suction the CrossWave HydroSteam has. The cord is pretty long though and I found I didn't have to move plugs too often.

[This review was collected as part of a promotion.] The Bissell Crosswave Hydrosteam is a terrific machine. I found it easy to use, easy to clean and it handled both hardwood flooring and rugs very well. We had hard wood floors that had only been cleaned by a mop for a couple of years and the amount of built up grime that came off with the steam mode was impressive. It suctions up the excess water efficiently and leaves your floor looking clean and shiny. You basically fill the tank turn it on and off you go. It cleans up quickly when you are done also. It would be nice if they had an attachment so you could easily do stairs and the power cord could be longer but those are my only complaints. If you have hard wood or stone floors this is a very handy machine to have around. It had a very short learning curve and the directions for use were clear and concise. It is also much quieter than I anticipated. The Crosswave will take a lot of the elbow grease out of cleaning your floors. I received this as part of the Stellar Testing panel and it has been a great addition to keeping the house clean and sanitized.

[This review was collected as part of a promotion.] So I had the original Bissell for three years, and it worked great! With a growing family and house it was definitely time for an upgrade! We upgraded to this Bissell, cross wave hydro steam and hands-down, we should have done it sooner. Not only does it clean the floors so well, the sanitizing factor is exactly what I was looking for. As a mom of a toddler, it is ideal to have things clean, but we all know that is not always possible. This machine definitely ensures the ease of cleaning the floors after a toddler mess. I am 110% very impressed with the machine itself and the product. But what is even more impressive is the awesome customer service that Bissell has demonstrated. We had an issue with the initial purchase. FedEx reported that it was delivered to our house, and it was not. Bissell .com did not give us any hesitation, and quickly insured that we would receive a new shipment ASAP. So now, after a good solid week of using this product almost every day the only regret that I have is not purchasing it sooner. I will be purchasing from Bissell again! And I highly recommend that you do as well. Also, I was definitely not paid to say this. It's just truly that good.

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel and I was so excited to try it because I normally do not like mopping my floors. Now I actually enjoy cleaning my hard surfaced floors! The Bissell CrossWave Hydrosteam was so easy to use and it saves time because you don't need to vacuum your floors before mopping. When I got to the sticky and stuck-on messes, I needed to go over them a few times, but every mess came up without me having to break a sweat. One of my favorite features was the SteamWash mode. I have two young boys and I used the SteamWash mode in their bathroom to make sure the floors around the toilet were sanitized. One unexpected use for the all-in-one vacuum came one day when it rained really hard and I had puddles on my screened porch. I used the vacuum to suck up the water when I would have had to use towels to soak it up in the past. One thing to mention is I noticed streaks on my floors after I've used the vacuum for several rooms. I'm sure it's because the brush is dirty and I think I could remedy it by buying another brush and replacing half-way through cleaning my house. Overall, I would definitely recommend the CrossWave Hydrosteam vacuum to everyone!

[This review was collected as part of a promotion.] I live off grid on 17 Acres with a multitude of animals. There's dirt and debris everywhere and I'm constantly overworked. This combination of vacuum mop is a godsend. I tried it for the first time yesterday on a super muddy semi outdoor kitchen and it picked up 98% of everything there. I was so pleased and it halved my effort. I gave away all five bottles of cleaning products to someone who loves Bissell cleaning products, because I have dogs and other animals so I have to use things which are actually animal friendly and not toxic to their noses which are right on the floors. It does seem incongruent that while Bissell is pet friendly their toxic chemicals are not.