[This review was collected as part of a promotion.] So I had the original Bissell for three years, and it worked great! With a growing family and house it was definitely time for an upgrade! We upgraded to this Bissell, cross wave hydro steam and hands-down, we should have done it sooner. Not only does it clean the floors so well, the sanitizing factor is exactly what I was looking for. As a mom of a toddler, it is ideal to have things clean, but we all know that is not always possible. This machine definitely ensures the ease of cleaning the floors after a toddler mess. I am 110% very impressed with the machine itself and the product. But what is even more impressive is the awesome customer service that Bissell has demonstrated. We had an issue with the initial purchase. FedEx reported that it was delivered to our house, and it was not. Bissell .com did not give us any hesitation, and quickly insured that we would receive a new shipment ASAP. So now, after a good solid week of using this product almost every day the only regret that I have is not purchasing it sooner. I will be purchasing from Bissell again! And I highly recommend that you do as well. Also, I was definitely not paid to say this. It's just truly that good.

[This review was collected as part of a promotion.] This worked great the first few times I used it. Then I started having trouble with the sprayer. After six months the sprayer stopped working and I had to bring it in for repairs. I have two dogs that shed a lot, so I am not sure if all of the pet hair caused issues. I also do no like the cord. If I had to buy another CrossWave, I would go with the cordless one. The cord isn't super long and it's in the way.

[This review was collected as part of a promotion.] Beyond happy upon receiving this awesome machine. My spouses idea of cleaning an all tile house is use the Bono mop & 2 heads for 2500 sq feet!!!! Now lady's WE KNOW nothing is being cleaned after the first 10-12 wipes. He jumped on this cleaner as soon as it arrived & actually cleaned the entire house & moved the throw rugs in both bathrooms...... my prayers have been answered & he gets that job from now on. We have 3 dogs thst drool , drop treats , & occasionally ( English bulldog ) 4gets the location /reason for the doggy door. I've already ordered more cleaning solution as the bottles in the bundle pack are small & they are being delivered TODAY.... Ordered yesterday /day before (?). You do have to discard the dirty water often as the holding tank is small but worth it Pleased fur sure!

[This review was collected as part of a promotion.] This thing does it ALL! It's light weight, it vacuums, it mops and it steam cleans! My floors have never looked so good. I love that it has a self cleaning feature and a docking stand. It came with everything needed to get started! I did receive this free in exchange for a review but my review is honest!

[This review was collected as part of a promotion.] My overall impression of this all in one vacuum was, WOW! I couldn't believe after just recently cleaning my floors the old fashion way, they were still dirty. Using this all in one vacuum made me realize I needed to clean my floors more often and this CrossWave HydroSteam was going to really clean my floors with us always keeping our shoes on in the house to the dog running around with muddy/wet paws to my baby throwing food onto the floor. The vacuum did a great job tackling sticky messes like pasta sauce and ribs on the ground from the baby. The SteamWash mode worked fantastic cleaning up the mess. It was a click of a button to select the SteamWash. You could see the steam when cleaning and can see perfectly as the CrossWave HydroSteam has a light in front which helps see mess you are cleaning up. Our favorite feature is the all in one vacuum which helps us save time since we are always on the go. It allowed us to vacuum, wash and steam all at once verde having to do everything separately. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.

[This review was collected as part of a promotion.] Thank you Bissell for the Free Bissell Crosswave Hydrosteam All in One Wet /Dry Vac so I could try it out and review it! First, this wet/dry vac is easy to assemble. Click in the handle and you're ready to go! I have 3 kids, 2 black labradors, 3 cats and a husband. To say the least my floors get super dirty. The amount of time and energy it takes to keep them clean is crazy! But not since I have received the Crosswave Hydrosteam.It literally has cut my cleaning time down so much! The Crosswave picks up all the dirt and hair quickly and easily. It makes the floors so clean and the hydrosteam function disinfects all while you are vacuuming! This is so much better than dragging out my old mop! It works great on my rug under my dining table as well. It picked up so much dog hair! I love this wet/dry vac! I highly recommend this especially if you have kids and pets! Cleaning the Crosswave is simple and easy and a lot faster than cleaning my mop.

[This review was collected as part of a promotion.] If this vacuum had an upholstery attachment, I would have given it 5 stars! I deep clean my vinyl floor one to two times a week, and prior to this vacuum it included using a regular vacuum for dirt followed by mopping with a steam mop. With the Hydrosteam vacuum I've cut my cleaning and prep time by 15 minutes or so. We have a mini-Australian shepherd, who sheds a lot! This vacuum does a great job removing all the black fur off our floors, even when it is not visible to the naked eye. However, what I love the most is the ability to see the dirt removed from our floor after using the SteamWash feature! I loved it so much I had to take a picture to show my husband! After 3 or 5 days of not using the SteamWash the floor gets sticky from messes and from everyday foot traffic. I can tell the difference when I walk on our floor after using the SteamWash feature; it feels crisp and clean. There are few things I did not enjoy when using this vacuum; it is hard to remove left over water residue if you release too much liquid. I also dislike that I am unable to vacuum my couch or small crevasses without an upholstery attachment. Thank you to the stellar panel testing panel for the vacuum!

[This review was collected as part of a promotion.] This is my new go to cleaning tools for my floor. This 3 in 1 device is wonderful. I say three and one because it cleans my floors it steams my floors it doesn't leave a ton of water behind and I can also do my rugs. It's Sleek looking and I love the light at the base which lets me see into every crevice and dark spot. I have hardwood floors and area rugs all throughout my first floor and this did wonderful on all of the surfaces.

[This review was collected as part of a promotion.] I received this product as part of Stellar Product Testing Panel and I was so excited because this is exactly what I need for two toddlers. Food is always getting on the floor and tracked around which necessitates a vacuum and a mop and this is both. I'm able to clean once instead of twice and it's a huge time saver. Just one star off because if this was cordless it would be an actual dream machine.

[This review was collected as part of a promotion.] Firstly I'd like to thank Bissell and BzzAgent for sending me the CrossWave HydroSteam Wet/Dry Vacuum in exchange for my honest thoughts. I am a mom of a very busy household. Between the kids and dogs, my life is constantly on-the-go, therefore I always welcome different ways to make cleaning my house easier. In my opinion, the Bissell CrossWave HydroSteam Plus Muti-Surface Wet/Dry Vacuum is an absolute must have!! I instantly fell in love with the fact that this vacuum eliminates sweeping and mopping, not to mention the fact that it can also steam clean your floors for those "deep cleaning" days. It's lightweight, easy to use and im able to take this vacuum and clean my floors in half the time now! With the vacuum having multi-surface capabilities im able to go from hardwood floors to tile, laminate and even area rugs. The process is pretty straightforward, just fill the reservoir with water and the included floor cleaner, turn the vacuum on and choose the appropriate cleaning mode, there is hard floor mode, steamwash mode, and area rug mode. Each cleaning mode is designed for specific tasks, for example, hard floor mode is for the up-keep in between your deep cleaning days. Another amazing feature is that this vacuum also dries your floors! Everything about the Bissell CrossWave HydroSteam Vacuum makes cleaning your floors easier, therefore freeing up much needed time. I love its simplicity and versatility. I love that it gets the job done quickly. I love that it can be used for deep-cleaning my floors or just to clean up a spill. The effectiveness of this vacuum let's me rest assured that my floors are clean and it will now be a constant in my cleaning routine.