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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 601-610 of 832 reviews
Aug 14, 2023
Reviewer name: Lee
5 out of 5 stars
5 out of 5 stars review

Pet Owners Dream Machine

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. This item was such a GAME CHANGER. I own both a dog and cat, which means that pet hair is everywhere. I'm a cleanly person who likes to try to stay on top of it, but there's so much that can be missed. A vacuum can only do so much until it all start to stick to places that cannot simply be sucked up. I owned a mop but the preparation of it was the bane of my existence. Getting all the water, guessing the amount of cleaner to use, and did I mention how long it took for my floors to dry?! Here comes the CrossWave HydroSteam. Built for my laminate floors and tiled kitchen. I know exactly how much formula to use for the cleaning, how much water to add, and the motorized rotating mop is everything I wanted. Cleaning suddenly became so easy and I even got to use this on my neighbors place to help them clean up as they moved out! The floors had never looked so good (even when they had first moved in). The smell really captures "we just cleaned in here, don't worry". I love love love it, and recommend to anyone looking to rapidly improve/speed up their mopping!

Review from BISSELL Homecare
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Apr 19, 2024
Reviewer name: Sparkle Mom
5 out of 5 stars
5 out of 5 stars review

Do not want to ever live without it!!

[This review was collected as part of a promotion.] I have used the Crosswave for years. We have a 5000 sq ft home with tile, hardwood, and vinyl plank flooring PLUS we rescue dogs and have 8 fur-babies of all sizes. When the steam edition came out my husband brought one home and it is BY FAR the most perfect solution for us. It feels heavier and more substantial than the other versions, and the self-clean function is magic! The one thing I used to struggle with was keeping the internal parts clean so it would not emit a smell when I used it, but the steam version with the self cleaning function takes care of that now. I have recommended it to everyone I know. Hey Bissell - I will be happy to try out anything you need to test. We love your products!

Review from BISSELL Homecare
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Feb 15, 2024
Reviewer name: Momleia
5 out of 5 stars
5 out of 5 stars review

My 12 yr old boy will clean now

[This review was collected as part of a promotion.] So I just bought this as my other steamer kept breaking. My son was willing happily to clean his cats litter box with this tool. He put it together filled the tanks and started vacuuming AND steaming the area with hot.

Review from BISSELL Homecare
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Jan 26, 2023
Reviewer name: Alyssa
5 out of 5 stars
5 out of 5 stars review

Really happy with the performance

[This review was collected as part of a promotion.] I'm really happy with how this wet dry vac works. It saves so much time not having to vacuum and then mop and then wait for the floor to dry. I love how it does everything in one, is super easy to use, and comes with something to place it on after use. It didn't get up super sticky messes or stickers (toddler mom) but it did a good job making it much easier to clean up by hand. Floors looked great and were dry right away!

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Aug 19, 2023
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Saves Headaches!

[This review was collected as part of a promotion.] Puppies ate my old vacuum. I have cement floors so I spent quite a while just sweeping with a broom. I needed a new vacuum, but there were puppy messes - missed the pads, the pads leaked, etc. I would mop up the messes but was spreading hair around (under coat dogs so it's everywhere!) I needed something that would suck up wet and dry messes. For curiosity sake, I used my Bissell carpet cleaner on the bare floor to clean up some of the mess. It worked decently well, so I got to thinking that surely Bissell had thought of my particular issue and I was correct! I had been looking at this for a couple of months, saving up and finally got it!! I absolutely *love* it! it is very lightweight and does a great job getting up the nasties and also has a sanitizing steam function! It has a few limitations which is why I bought a Bissell ReadyClean cordless a week ago to help get into the spaces around the crates. I am disabled and rely on a seated rollator walker to maneuver around my house. This makes it a bit cumbersome to get out for a quick dry vac because I am fighting with the cord (which is another reason for the stick vac mentioned above). I do wish that I had saved up for the cordless model. That is my only regret!

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Apr 10, 2023
Reviewer name: Traci
5 out of 5 stars
5 out of 5 stars review

Great floor cleaner. I would highly recommend it

[This review was collected as part of a promotion.] About 4 years ago, I bought a Hoover floor cleaner. It was so poor, I had to have it replaced 3 times. I finally determined it was not worth using. Felt like I was spreading dirty water so, I invested in the Cross Wave Hydro Steam. OMG, what a difference. I clean in half the time, and the HydroSteam is amazing

Review from BISSELL Homecare
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Jan 14, 2024
Reviewer name: Heather
5 out of 5 stars
5 out of 5 stars review

Easy to use, easy to clean

[This review was collected as part of a promotion.] Received this a few weeks ago. Although I have only used it once it was extremely easy to use. I was grossed out and satisfied all at the same time with the dirty tank compartment. The strainer/hair catcher makes it super easy to clean out the compartment. And the Bissell solution with febreeze smells amazing. #sweepstakes

Review from BISSELL Homecare
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Nov 9, 2023
Reviewer name: Catherine
1 out of 5 stars
1 out of 5 stars review

Save yourself the dissapointment.

[This review was collected as part of a promotion.] I find this machine a absolute flop. I have used other floor cleaners with much better results and less time, money, and frustration. It does not clean well. It is heavy. It takes more time to clean parts after usage and is a waste of time. I have to mop behind this machine to get a clean floor. Absolutely a mistake on my part.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Catherine. We're sorry to hear you're unhappy with the machine. Cleaning the machine after use should be easy! Please reach out anytime if we can help provide some tips for using the CrossWave at support.bissell.com.

Jan 17, 2023
Reviewer name: Mama2020
5 out of 5 stars
5 out of 5 stars review

What a great machine

[This review was collected as part of a promotion.] The CrossWave® HydroSteam™ Plus Multi-Surface Wet Dry Vac is an amazing machine. I love how I can clean my floors and area rugs. It picks up hair and doesn't get tangled around the roller. The floors look great when they are doing. They are dry within seconds. The dirt way err is pulled up into a cup that is easy to empty. When done with the floor place it in the stand and it cleans the roller. When thats done the roller comes out to and you put it on the side to dry.

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Aug 15, 2023
Reviewer name: Namynam
5 out of 5 stars
5 out of 5 stars review

Strong powerful clean

[This review was collected as part of a promotion.] I love this wet vac! I used it on my hardwood floors, laminate floors in kitchen, and area rugs throughout my home. I have a dog and a baby so getting my floors clean is a priority. I used all three modes on the vacuum and loved them all - especially the steam mode! The instructions are simple and clear on how to use the vacuum and which solution to use. The solutions smell great. I was able to clean my floors in a surprisingly short amount of time and they were sparkling after. I was particularly impressed with the vaccum's ability to get off stuck on spills in the kitchen. My dog also had a pee accident on a rug - a few min after it happened I used the vacuum on it and it got all the pee out! There is no stain on the rug and you can clearly tell from the tank that it got it all out. Super happy with it!! My favorite feature is the steam mode because I feel like it sanitizes the area and I love using steam to clean. I would definitely recommend this vaccum. I received this product as part of stellar product testing panel. The picture of the tank is from one floor of my house that I had a housekeeper clean two weeks before!

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