Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum forMember photos









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Pet Owners Dream Machine
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. This item was such a GAME CHANGER. I own both a dog and cat, which means that pet hair is everywhere. I'm a cleanly person who likes to try to stay on top of it, but there's so much that can be missed. A vacuum can only do so much until it all start to stick to places that cannot simply be sucked up. I owned a mop but the preparation of it was the bane of my existence. Getting all the water, guessing the amount of cleaner to use, and did I mention how long it took for my floors to dry?! Here comes the CrossWave HydroSteam. Built for my laminate floors and tiled kitchen. I know exactly how much formula to use for the cleaning, how much water to add, and the motorized rotating mop is everything I wanted. Cleaning suddenly became so easy and I even got to use this on my neighbors place to help them clean up as they moved out! The floors had never looked so good (even when they had first moved in). The smell really captures "we just cleaned in here, don't worry". I love love love it, and recommend to anyone looking to rapidly improve/speed up their mopping!
Visibly much cleaner floors
[This review was collected as part of a promotion.] I received the Bissell Crosswave HydroSteam Vac free in exchange for a review and my personal opinion of the product. I used the hard wood solution on my living room and kitchen area. Both areas were visibly much cleaner and the solution has a nice smell. I had to go back over one small are that streaked but I think that was probably more my fault than the machines since it was my first time using it and I'm still learning all the ins and outs.
Cleans it all, Carpet, Tiles, Hardwood Floors
[This review was collected as part of a promotion.] First of all, I have to thank Bissell for providing me with this product for free in exchange for leaving my review. This Bissell campaign was offered to me thru the BzzAgent Program. Last year we moved into our new House. We have Tiles and some Area Rugs and already have a Steam Cleaner but this one knocks the ball out of the park. We purposely poured coffee on one of our Area Rugs and the CrossWave Hydrosteam cleaned it up without any issue. Like I said, we already have a Steam Cleaner, but we went over the Tiles again with the new CrossWave Hydrosteam and the amount of dirt that came out of the Tiles was unbelievable. I have to say also, we do have a Bunny that is free roaming, he is in shedding season right now, the fur is easy to remove from the Area Rug with this new machine. On top of it, t has a self cleaning mode that makes it easy to clean the Wet Dry Vac after every use as well. This Machine is worth every cent.
Great functionality esp for hard surfaces
[This review was collected as part of a promotion.] Our house is mostly hardwood with area rugs, and for the wood this was an excellent replacement for regular moping. I found the vacuum got up more dirt, and was very easy to use after a first try. The cleaning stand was useful once I figured out how it worked and also holds in the vacuum for storage. I really appreciated the extra filter included and like that the dirty and clean water are totally separate; I have moping water because it does not. I would love if the required cleaning liquid came in a concentrated form so you could mix your own rather buying new bottles. I received this wet and dry vacuum from the Stellar Product Testing Panel.
Simple to use floor cleaner.
[This review was collected as part of a promotion.] I received the Bissell Crosswave from the BzzAgent group for free to give my honest review on it. It is about the size of a portable "shark" vacuum. It comes with three small bottles of cleaner: hard floor steam sanitizer, multi-surface cleaner with Febreze that claims it removes pet odors, and a bottle of "Freshstart" cleaner for use in the automatic cleaning cycle. I cleaned my lightly colored, cheap apartment "stone" tile kitchen and bathroom floors with the Crosswave. They are cleaned 3x a week by a Roomba and mopped once by a Braava robot mop. The Crosswave still pulled up a surprising amount of dirt using the regular hard floor mode. It removed most surface stains that were present, but didn't do much for ground-in stains in front of the door, by the counters and stove where we often stand, since this floor seems semi-porous but it lightened them a little bit. The Crosswave is a bit loud, as most vacuums and floor cleaners would be expected to be. It is not that heavy. It is simple to use, add water to the small area or large area line, and add the desired cleaner to the second line, and pop the tank in the back. It slides in and out of place easily. The dirty water tank comes out easily with a pinch of a hinge. It contains an air filter, and a strainer to catch larger debris. The Crosswave has three modes, steam, hard floors and area rugs and one button switches between then after you turn it on. It does not say if you could use it on larger carpeted areas. Once you've filled it and plugged it in, you simply press a trigger to release the fluid and release it to dry and scrub the floor with the spinning brush. The floor dried very quickly after vacuuming so that is a definite plus over regular mopping. Instructions could be clearer for using the automatic cleaning cycle. It says to fill water and cleaner to the cleanout line, but the cleanout line is 80% of the way up and there isn't a second line for the soap. It only used a small amount of water.
I would definitely recommend this product
[This review was collected as part of a promotion.] I would recommend this to anyone who has hardwood floors laminate floors. This is a great product to sanitize your floors and I can't believe how much dirt is Left Behind after you have mopped even with the best mops this product is great!
Great product for hard floors
[This review was collected as part of a promotion.] I received this product as Part of the stellar testing panel. The crosswave hydrosteam Is one of the best products I've used for hard floors. It was easy to set up and came with multiple bottles of cleaning solution. The hydrosteam vacuumed, mopped, and removed stains all in one motion. The amount of dirt it removed from the floors that had recently been cleaned was unbelievable. The only downside was cumbersome cleaning if the filters and mop pad after. Due to this I would not use the hydrosteam for daily use rather once a week deep clean. Overall I highly recommend the product.
I would NOT buy this again!
[This review was collected as part of a promotion.] I bought the Crosswave Hydrosteam All-in-One Multi-Surface Cleaner in mid October 2023. We have laminate flooring and 2 cats so I was eager to have something that would clean our floors and sanitize them. I have used this machine approximately once a month since I bought it and vacuumed with my trusty old Hoover in between times. When I pulled the Bissell out the other day, I had barely started cleaning my kitchen floor when there was a huge puddle of water on the floor! No water left in the cleaning solution tank. The cap on the solution bottle was no longer sealing. I tried to suction up the water with the Bissell but it could not get all up; I wound up using towels to mop it up. My husband and I cut this defective P.O.S. with one of his saws and put it in the trash. I then vacuumed with my trusty old Hoover and then mopped the house with my generic Swifter-type mop. Bottom line - this thing did not even last 6 months.
Sorry to hear you weren't happy with your machine! We appreciate your feedback, but we could've helped resolve this issue. You had a warranty with BISSELL and we're always here to help at support.bissell.com.
Hubby is smitten
[This review was collected as part of a promotion.] Beyond happy upon receiving this awesome machine. My spouses idea of cleaning an all tile house is use the Bono mop & 2 heads for 2500 sq feet!!!! Now lady's WE KNOW nothing is being cleaned after the first 10-12 wipes. He jumped on this cleaner as soon as it arrived & actually cleaned the entire house & moved the throw rugs in both bathrooms...... my prayers have been answered & he gets that job from now on. We have 3 dogs thst drool , drop treats , & occasionally ( English bulldog ) 4gets the location /reason for the doggy door. I've already ordered more cleaning solution as the bottles in the bundle pack are small & they are being delivered TODAY.... Ordered yesterday /day before (?). You do have to discard the dirty water often as the holding tank is small but worth it Pleased fur sure!
Fantasy multifunctional vacuum
[This review was collected as part of a promotion.] I received the Bissel Crosswave Hydrosteam wet and dry vacuum from the Stellar Product Testing Panel. I'm a mom of 2 toddlers and 5 cats, living in an all-tile house. Cleaning the floors is a time consuming constant task between sweeping or dry vacuuming first and then wet mopping. Stuck on messes are always around with the little kids. I was absolutely thrilled to receive this product, which incorporates both dry and wet vacuuming all in one piece of technology- saving me time in being able to tackle every kind of mess in one fell swoop. I truly love the Crosswave Hydrosteam as it is quite efficient. I love that it has LED lights to help see the debris and pet hair as you go. I think the only downside is that it is loud just like a regular vacuum, however, it is so convenient to be able to dry vacuum and just push a button as you're going to create steam and tackle a spill of any kind. I found that the reservoir for the cleaning solution is large enough to get through all the main living areas without having to refill, even if you use the steam function the majority of the time. Using the steam function on spills is so easy - just push the steam button as you go over with the brush and it lifts everything in a few swipes. It also does not leave the floor too wet, it dries off pretty quickly, and no streaks left behind. I love how easy it is to clean the dirty water tank - easy to pop it out, rinse it out, and put it back together in no time. The self clean function has to be my favorite part. After steam mopping a lot of stuck on messes, it's fantastic to be able to set it on its base and have it clean the brush immediately so it's ready for the next use right away without having to change it or take it out. The self-clean cycle just needs clean water and it's very quick. The vacuum head is very flexible to help going around corners and maneuvering easily. I'm grateful to have received this vacuum. It is a fantastic multifunctional product!