[This review was collected as part of a promotion.] I am in my 50s with one teen still at home as well as a husband, pets and 8 grandkids. I received this wet and dry vacuum from the Stellar Product Testing Panel. I must admit that I was skeptical because of a previous machine (different brand). I ended up being pleasantly surprised. The Crosswave has been great for small kitchen mishaps including those that are dried on. It may take multiple passes, but no more hand scrubbing! I was also able to get through all of the wood floors (1500 sq ft) on one large tank! Hydro Steam has been great for my bathrooms. The machines size also makes it fit well in smaller spaces. My favorite feature is how easy it is to clean. I find myself doing small jobs every day or so because of how easy it is to use. It's also very handy to be able to clean area rugs with the same machine. The only things that I would change are the weight and the light that stays on when it's plugged in but shut off. I would definitely recommend this machine to anyone that wants to clean more often and is looking for something easy to use.

[This review was collected as part of a promotion.] Right out of the box this unit was easy to set up. I was excited to try this because it sounded like a multipurpose machine that could be used on hard surface flooring as well as area rugs. I opted to try it on my area rugs first before I got the roller brush dirty. According to the manual, there are a variety of brush heads you can purchase and swap out. The multi-surface brush came installed. The best way to describe it is like a soft, microfiber covered roller that also has nylon bristles scattered inside to gently scrub more stuck on messes. This is a corded unit and a little bit heavy. But I do really like that it swivels and I can get it under the first 4-5" of my couch. First I tried to vacuum my area rugs, It didn't really like my long pile rugs, but did OK on my shorter pile rug. I tried to use the rug function with the cleaning solution on the short pile rug but it kept turning itself off. So, I have concluded that this is better served for use on hard surface floors and not as a rug refresh. It did a nice job of vacuuming up all the loose dirt and fuzzies from the kitchen, living room and bathroom floors. I then moved on to the wet/dry clean function. It did a good job of mopping and drying the dirt on my floors, but I had a few areas with harder stuff stuck to the floor and even with the steam function, the all purpose mophead didn't remove the goo. I had to use my fingernail to get it up. It did a good job of drying the area after wetting it. Removing the dirty tank is easy but don't forget to lift out the lint catcher before dumping the water. At the end of cleaning, empty the waste container, place it on the tray with some of the included cleaning solution and have it run a clean cycle. This is much faster and easier than lugging out the mop and bucket.

[This review was collected as part of a promotion.] I used this product on my tile and wood floors and it cleans both very nicely, picking up small food pieces and dirt very well. Even my 12 year old likes to use it! I felt like my bare floors were clean and sanitized and safe for my kids to play on afterwards. I am very happy with this vacuum/mop and have been telling all of my family and friends about it. Being cordless would have made it a little more convenient to use but it does have a nice long cord. Although the clean up of the unit after each use takes a little longer than I'd like I still enjoy using it and don't dread mopping like I use to.

[This review was collected as part of a promotion.] I never knew such an amazing cleaning product could exist!! I am a mom of 4 little boys and I have hardwood floors throughout the house - let's just say my floors get very sticky and messy EVERY DAY. I can constantly sweep my floors and run the irobot vac but that will never clean up the sticky messes the way the CrossWave can! I used to use a swiffer mop every once in a while but it always left the floors wet for too long and sometimes I couldn't even get the sticky messes up with that. I had resorted to hand scrubbing floors with a washcloth or dishtowel a little at a time on my hands and knees. Now that I have used a CrossWave wet/dry vac I will be using it weekly! It scrubs the floors, and it extracts up the water and solution so well, my floors are dry in no time. I had no idea how dirty my floors actually were until I emptied the dirty water tank! I love love love this product and I am recommending it to everyone I know!

[This review was collected as part of a promotion.] Purchased this as an alternative to the mop and bucket as I have physical limitations. I really wanted to love this machine but it just isn't easy to use and doesn't work as advertised. It leaves dirty water puddles all over making it a pain to use so you might as well use mop and bucket.

[This review was collected as part of a promotion.] I was really excited to get this. I was hoping it would be a life saver for keeping the floors clean. However, the brush doesn't even touch the floor when spinning, so it's really just spitting the water on the floor and then sucking it back up. It's not getting my floor clean at all. My brush is practically new looking.

[This review was collected as part of a promotion.] It's so loud and heavy my arm gets tired going back and forth because of the weight. I wish I could return it. But I had it for a couple of months. My husband has to do the tile floors because I hate the noise and handle going back and forth is heavy

[This review was collected as part of a promotion.] I received the Bissell Crosswave HydroSteam Vac free in exchange for a review and my personal opinion of the product. I used the hard wood solution on my living room and kitchen area. Both areas were visibly much cleaner and the solution has a nice smell. I had to go back over one small are that streaked but I think that was probably more my fault than the machines since it was my first time using it and I'm still learning all the ins and outs.

[This review was collected as part of a promotion.] I love the Bissell Crosswave Hydrosteam multi-surface wet dry vacuum! I love how lightweight and easy it is to use and the amazing job it does. I love that it is multi- surface so I am able to use it on my hard wood floors, my tile floors, and my carpets. It very convenient being a wet/dry vacuum by getting two jobs done at once. It's super easy to understand what mode your using. Having the steam makes a hard to get sticky mess easier than ever. It has a long cord so I don't have to keep stopping to change outlets. Having two dogs this is so helpful with pet hair and odors. The best part is this vacuum cleans itself. I would highly recommend this product. I received this item for free in exchange for my honest opinion.

[This review was collected as part of a promotion.] I was fortunate enough to receive the Bissell CrossWave HydroSteam for free in exchange for my honest review. This wet/dry vacuum makes cleaning all of my hard floors and area rugs a breeze! The head is small enough to fit into the tighter spaces between the cabinets and toilet, allowing me to clean those hard to reach areas thoroughly. I love having the option to steam clean my floors as well, which is a feature I have not seen on a wet/dry vac before. I have children and indoor dogs and I know that the steam and the special sanitizing cleaner is cleaning my floors better than they ever have been. The floors dried quickly after cleaning and there were no streaks or marks left on any of our hard surfaces (tile, linoleum, and hardwoods). The self cleaning system is amazing and will allow my machine to provide a good, deep clean every time. The only con I have to state is that it can be a little tricky to get the vacuum to sit correctly on the black plastic holder, and requires a little jostling to get it to settle. Overall a great multipurpose hard floor cleaner that I would choose time and time again.