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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 581-590 of 830 reviews
May 5, 2023
Debra
4 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I just tried out my brand new Crosswave Hydrosteam wet dry vac! I can't believe how dirty the water and the junk it picked up! Only gave it 4 stars because I think the directions should have said to go SLOWER but I figured it out half way through the house. And the house smells amazing.

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Aug 15, 2023
CLCT
5 out of 5 stars review

Tackles tough messes fast

[This review was collected as part of a promotion.] I have two babies, finding sticky spots around the house isn't a surprise to me anymore. A couple of passes with the CrossWave in steam mode is all it took to get the mess cleaned up quickly. I absolutely loved the self clean feature, I think it's my favorite part about the entire device. I wish it had a hand help nozzle attached as well, but it works really well as is for me too.

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Aug 16, 2023
Uva the Labradoodle
5 out of 5 stars review

Perfect for cleaning dog & kid messes

[This review was collected as part of a promotion.] This product was exactly what I need to quickly and easily clean up dog and kid (2 y/o & 4 y/o) messes on my area rugs around the house, especially under the kitchen and dining tables. Previously, I was using a carpet cleaning spray bottle and towel to clean up food, potty accidents, mud and other messes off my area rugs and hardwood floors. This product has been a huge improvement! I love that it serves as a vacuum, wet vacuum or can steam clean. This has lights to illuminate hard to see corners and walls of the room. It's very lightweight, self cleaning and comes with a stand so it can sit upright while not in use. I really appreciate how this type of roller did not get wrapped in my long hair. Highly recommend! Thanks to the Stellar Product Testing Panel for providing me with this wet/dry vacuum.

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Aug 15, 2023
acpierie
3 out of 5 stars review

Good vacuum

[This review was collected as part of a promotion.] I received the CrossWave Hydrosteam wet and dry vacuum as a part of the Stellar Testing Panel. We were hoping it would be a perfect replacement for our steam mop that had just died. Unfortunately, the Hydrosteam function was not as strong as we needed to keep up after big messes from our toddlers and dog. The steam mop function cleaned up general messes, but really sticky stuff didn't come off of our vinyl floors. That being said, I loved that it was a vacuum and mop in one. That dual functionality saves a ton of time and space for storage. I will definitely be using this in our every day cleaning to get rid of the day-to-day messes, but will need something a bit stronger to tackle the really tough messes. Another great thing about this vacuum is that it is so easy to clean! That makes me want to use more often than other tools. I also like the separate compartments for clean and dirty water. Overall this is a good vacuum cleaner!

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We appreciate you taking the time to provide us with your feedback on the CrossWave HydroSteam. If we can assist you in the future, please don't hesitate to contact us at support.bissell.com.

Mar 7, 2024
Kat
5 out of 5 stars review

Just purchased and love it!

[This review was collected as part of a promotion.] We installed luxury vinyl tile throughout our entire house a few years ago and since then I have bought and tried multiple things to clean the floors but have never been happy with any of them. We have 2 dogs, 2 cats and 3 kids so needless to say there is a lot of dirt and messes that need cleaned up frequently! I saw the Crosswave Hydrosteam online and after doing quite a bit of researching and reading reviews I decided to go ahead get it. I haven't had it for that long so I can't speak to longevity but here is what I would say are the pros and cons: Pros: 1. I love that you can vacuum and mop at the same time. Our floors need cleaned frequently so this saves me a lot of time because I can do it all at once! 2. The fact that it sucks up the dirty water is great. Not only does it make the floor look and feel much cleaner than using a spray mop, it also helps the floor dry really fast. It's essentially the same concept as a carpet scrubber but for all types of floors. 3. My floors are so much shinier than they were when I used other products. In the past I always felt like there was still a hazy film on the floors after I cleaned them that you could see after they dried. With the Crosswave Hydrosteam there is no haziness. I actually haven't seen my floors this shiny since they were installed! Cons: 1. I got it on sale however one downside I would say is that it is fairly pricey. That being said, after using it I do feel like it's worth the spend. 2. Cleaning it afterwards is a bit of a task because you have to take it apart, wipe and rinse everything, and then run the clean cycle on it. It took me a while the first time but I think the more often I use it the less time clean up will take. 3. I wish the dirty water container held more. I have to empty it several times in order to finish my living room, dining room, kitchen & hallway. I don't feel like this should prevent someone from buying the product, it would just be something that would be nice for future models

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Oct 11, 2023
Nikki
4 out of 5 stars review

I like it, but not as much as my old one.

[This review was collected as part of a promotion.] I had the cordless x7 pet pro and it stopped working so this was its replacement. Even though the x7 quit on me I still prefer it and wish BISSELL hadn't discontinued it. Pros: - I think the self cleaning mode on this one is better than the x7. - It doesn't leave near as much water behind. - I REALLY like the steam wash mode. - it gets closer to walls than the x7. Cons: - it's heavier. I'm 9mo pregnant and it's really hard on my back. I can't imagine it being easy for elderly/impaired people to push around. - I miss the turbo mode that my x7 had. - it doesn't stop spinning and tell you when the tank is full like the x7, it just spits dirty water back out. This is the biggest con. - The hair trap isn't secured in the tank so if you're dumping it in the toilet, take it out or it goes in the toilet too. Neutral: -it's corded. I don't mind it. The freedom of being cordless is nice, but so is not relying on a battery. Overall: I still like it. It beats a mop and broom and I'm thankful that BISSELL gave me a replacement because not many companies would, the process was hassle free and fast. I would recommend it to a friend, but if the x7 pet pro was still available I would recommend it first.

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Feb 2, 2023
Ashley Marie
4 out of 5 stars review

A life saver for hardwood!

[This review was collected as part of a promotion.] I have loved using product since I got it! It makes vacuuming and mopping so much easier, also saves so much time. It's light and maneuverable, but has strong suction. Make sure to clean it after each use and if there's heavy messes, do some quick clean up before using the machine. I've had a CrossWave in the past but I truly love the steam option on this one!

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Aug 16, 2023
TParker0121
5 out of 5 stars review

Love this crosswave

[This review was collected as part of a promotion.] I love this thing! My floors look so amazing! It really is an all in one device that helps me clean better and get to the end result faster. There was nothing on my floor that this bad boy could not handle! I am so glad to have received this item from the Stellar Testing Panel. The instructions were very clear and getting it up and running and cleaned up, is pretty easy! Amazing cleaner!

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Jun 16, 2023
61 Year Old House with TOO much dirt
5 out of 5 stars review

Bissell never disappoints!!

[This review was collected as part of a promotion.] I just opened this for the first time tonight! My fiancé got it as an early birthday gift for me. We bought a house on the 31st of May and we've been doing nonstop renovations.. sheet rock, saw dust, dirt, and now my dogs in and out as we finish up the last bit while we're living here and all I can say is WOW. This floor is repulsive and the picture is after one pass with it on steam and wash. The visible difference is unbelievable! I had the original CrossWave for the last year and it did pretty good- it was definitely getting tired and I had to wash my floor after using it, but this one right now... unmatched! If you're thinking about buying it.. do it!

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Feb 1, 2023
RM
5 out of 5 stars review

Best Vacuum

[This review was collected as part of a promotion.] This has been the best vacuum I've had. It cleans well and the solution works so well. I've used it on my wood floor and also vacuumed carpet. I've recommended it to friends and family already to purchase as soon as they can.

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