[This review was collected as part of a promotion.] I use this vacuum on all my floors.i start by sanitizing my laminate floors and move right on to my rugs. I only have to push a button to make the transition it's great. I picked up more out of my rugs than I ever expected.i also love the steam feature to help sanitize all my floors. This is the best vacuum/cleaner I have ever used

I was thrilled with the 3518 when I first bought it but now that I've used it a dozen times, I am decidedly much less enamored with it. I live in a small (1000 sq ft house) and the flooring is light grey wood look plank style porcelain tile. The tile isn't shiny smooth, it has some texture to it, and the crosswave simply doesn't get it clean. Dirt settles into the small grooves in the floor and the crosswave just hums along on top of it I tried it on my daughters kitchen floor - also porcelain tile but in a natural stone pattern and the same issue with it just not getting the dirt out of the grooves. It also tends to leave streaks and drops puddles sort of at random. It might help if Bissell actually made a better brush roller with bristles like you get on a plain old scrub brush, but at least right now they don't. I think it's a great idea but needs a bit of engineering refinement.

[This review was collected as part of a promotion.] With a one year old learning how to feed herself, I didn't want to have to get down and scrub the floors everyday. And a simple sweep was just not cutting it. I was at a loss, that is until I had the opportunity to test out the CrossWave HydroStream from the Stellar Product Testing Panel. This vacuum was exactly what I was looking for. First, I appreciated its versatility. I don't want to have to store three products when one will do. And this machine does just that. Its various settings allow me to go from the hardwood floor, to the tile, to the area rugs all in one shot. Now, for the set up. Because of the type of machine this is and the added features from a traditional vacuum, it did take more set up then simply taking it out of the box and plugging it in. But not much more. The instructions were thorough and clear. I was able to follow along and start steaming in about 20 minutes. The self cleaning cycle was equally simple to navigate and execute. Which for a busy mom, is a must. I don't have time to sit down and take everything apart, clean the parts, and the assemble it again. Now for the results, I was pleasantly surprised and the level of clean this machine was able to achieve even with the first pass over the surfaces. My floors have never been so clean! Now, to be sure, if there is a bit of truly stuck on food, you will still probably have to get on your hands and knees to clean, but this machine takes care of the vast majority of your everyday messes. And I will always chose to spot clean one or two spots rather than the whole floor, so this wasn't a deal breaker for me. The only slight downside to this machine is the noise when it was running. It was just a little too loud to run during nap time. Overall, I appreciate the ease and multi-functionality of this machine and will continue to use it to keep my floors as clean as they can be with a one year old learning to feed herself!

I did not get what I expected out of this vacuum. I definitely have to keep both my old vacuum and steam cleaner. This often feels like it's just pushing around dirty water, as if the water isnt cycling through correctly. Also, a lot of dust and fur just gets left behind and not picked up. Cleaning it out is an absolute chore and MUST be done after each use or else the vacuum stinks. It is not worth the price. Going to try and return. Do some research and find something else.

[This review was collected as part of a promotion.] I used it for the first time and I wasn't that impressed but did do a nice job on the Ceramic floor and a semi job on the hardwood floor in the kitchen. The power of the vacuum was good, no steam. The machine did accumulate dirt in between the top of the filter and the cap. I really loved the old models but again they leaked, streams of water when preforming the mop part, and i had 3 machines before this one and i thought maybe improvements were done.

[This review was collected as part of a promotion.] I received this as part of the stellar testing panel and was so impressed with this little steam cleaner machine! I have a weekly cleaning service who comes and mops and sweeps but this machine really showed me that my floors are still pretty dirty! It's easy to use and pretty versatile for different types of floors. I love how you can clean so much with it! It easily got kids messes like sticky juice spills and caked on play doh off the floor. I wish it were a little quieter but overall I think this is a great product and highly recommend it!

[This review was collected as part of a promotion.] I own a cleaning company, specializing in short term rentals, I love the crosswave, however when this was presented I had to try it. It works amazing the steam is a blessing. The only issue I have ever had with crosswaves is the wheels wear quickly and need replacing.

[This review was collected as part of a promotion.] Been using this for about a week now in house with hard wood, area rugs, tile, 4 kids (5 counting the husband) and a dog. It works great, love the versatility. Doesn't beat hands and knees but would pick this over regular mopping. Even tackled winter weather salt. Easy clean up and the self cleaning mode works great. I've been shopping for a year for the perfect product and I'm so glad I waited for the steam option to be included with this.

[This review was collected as part of a promotion.] This vacuum is a must for me now, I love that I dont have to sweep and no more worrying about mop water and bucket. It works so great and the steam option is amazing on hard stains. Super easy to use, you just click the button until it gets to the option you want to use and the lit up picture is easy to see which option is selected.

[This review was collected as part of a promotion.] I received this Bissell in exchange for my review, but hands down, this is a must-have that I would buy. It is a beautiful black and gold design. The best difference from my precious vac is that you pull a trigger to release the water and formula (and steam option!!) and release the trigger to suction. The dirty container has a wonderful filter that list out to help clean the hair and dry particles from the water. The water and formula lines are clearly marked to fill for large or small areas. The roller brush has nice little bristles throughout it. Cons: Corded, white roller brush (afraid this will get so dirty looking. Would prefer dark). and it may just be a small adjustment for me because of my previous VAC, but I keep hitting the mode button instead of the off button.