[This review was collected as part of a promotion.] I used it for the first time and I wasn't that impressed but did do a nice job on the Ceramic floor and a semi job on the hardwood floor in the kitchen. The power of the vacuum was good, no steam. The machine did accumulate dirt in between the top of the filter and the cap. I really loved the old models but again they leaked, streams of water when preforming the mop part, and i had 3 machines before this one and i thought maybe improvements were done.

[This review was collected as part of a promotion.] Received this as part of the Stellar Product Testing Panel and have been so impressed with its performance so far. We have a mix of surfaces in our house and pets and kids. The CrossWave HydroSteam was basically made for us. My first time using it was in our Master Bathroom after our semi-regular cleaning service had just come through. I was curious to see how it would perform on a freshly vacuumed and mopped area. As you can see from the photos of the dirty water, SteamWash mode amazingly still picked up so much dirt. Even walking around the bathroom barefoot I could feel how much cleaner the tile was. Since then I've used it on all of our other surfaces in all sorts of scenarios. I was expecting it to perform amazingly well (and it does) when cleaning up small messes, but I've been amazed at how well it handles cleaning cleaning in general. Never would have guessed so much grime and dirt gets left behind after moping. Our floors are cleaner than they've ever been. One of the most impressive features is how well the filter works. Given how much dog hair inevitably gets swept up, I was expecting a gross and messy process of separating the hair from the dirty water. But the mechanism keeps them mostly separate so I can dispose of the dirty water without fear of dog hair clogging our drains. We unfortunately have some wood floors in one area that are not sealed the traditional way, and the CrossWave should apparently not be used there. Almost makes me want to redo our floors so that I can keep them fully clean too. One other thing to note: Don't run the self-clean function twice in a row without emptying the stand. Some water will accumulate in the stand and if it's not emptied, it will overflow a little. Not a big deal, but something to be aware of. All-in-all I'm a huge fan of the vacuum.

[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. It was my first time using a vacuum to "mop" the floors, so I found that super convenient to be able to clean up faster! The machine is a bit heavy so that is why I would give 4-stars. We have tile, hardwood and area rugs so I tried all the modes and areas of the house. The instructions are very simple and straightforward. At first I was nervous about using this because I thought messing with water and solutions would be a hassle, but it really wasn't a big deal. My house smells so clean and you can walk around barefoot without getting your feet dirty after cleaning the floors with the Crosswave. The fact that it vacuums up the water is great because hardwood floors are sensitive. I would like to see the dirty water reservoir bigger so you don't have to empty so often when doing whole house cleaning. For everyday messes or one area at a time it's great. We have toddlers and have to constantly clean up messes on our floors. The self cleaning mode is awesome and it comes with the tray to sit the vacuum on and store the roller to dry.

[This review was collected as part of a promotion.] I have Christmas garland that leaves a very fine shimmery type of glitter on our hardwood floor when I take down decorations for the season. It's very hard to remove because it's almost like dust it's so fine. In the past I've had to clean the floor by hand to remove it, using multiple rags. The CrossWave removed all of it in one pass! I waited for a sunny day to be sure it was gone and its gone!

[This review was collected as part of a promotion.] I have a mixture of tile, laminate, and rugs within my house. I had bought this machine because I wanted my house to be the cleanest it could be for my toddler while living on a farm with multiple pets in the house. I was also hoping it would clean out dirty grout on the tile floor and keep it clean. It does an okay job with cleaning the laminate floor, but leaves a white film on the ground. I often will follow up with a swifter to make the floors look less dull. It got the surface of the tile clean, but did nothing for the grout. It's a bit of work to clean the machine after, so it is impractical for me to use it as part of my weekly cleaning routine. I was hoping this would be my time saver and help me keep my house clean, but ends up being more work.

[This review was collected as part of a promotion.] I could not be more in love with the Bissell Hydrosteam! First, lets be honest it is the prettiest vacuum with a beautiful rose gold handle. Most importantly, it saves so much time and effort as it is an all-in-one that vacuums, steams, and washes at the same time. This one product has reduced my cleaning time by at least 50% because I don't have to drag out my steamer, mop, bucket, and vacuum any more. Plus, I believe hydrosteam cleans and sanitizes better than my prior cleaning methods. I also LOVE that the product cleans itself with a self cleaning cycle. In the photos you will see the black tray which you put the vacuum in and once it's done there is a slot to the right to dry the tangle free roller brush! This product is well made and I highly recommend it to anyone looking for any easier way to clean their home.

[This review was collected as part of a promotion.] Thank you Bissell and Bzzagent for sampling this wet/dry vac. It is very nice looking. My first time using it, I vacuumed an area rug in my living room. It completely filled up the dirty chamber (we have a major shedding dog in our home). I planned to use the wet option when my kids would be at preschool so I could have plenty of uninterrupted time to learn the vacuum. My boys have a tile bathroom that I thought this would be perfect for. I normally mop with water and vinegar in our home, but the boys' bathroom grout is visibly dirty. I used the steam option in there, thinking that would help. I then went back over it with the multisurface option. It did not improve the discolored grout at all, but did a light clean of the tiled floor. I used the multisurface cleaning option for the rest of my home (mix of laminate and hardwood). There were spots in my kitchen that I had to go over numerous times and it still doesn't look clean. It seems like it does a light wipe over the area. My handheld mop is much better and easier because I don't have to scrub certain areas as many times as this vacuum requires. I was a bit confused with the self-clean instructions. The bottle says to pour it in the tray, but doesn't mention the filling the tank with water. The tray tells you to fill the tank with water, but doesn't mention pouring the solution in the cleaning tray. I did both and it seemed to do a better job at cleaning the brush than it did my floors. I have an older Bissell pet vacuum that I prefer to use over this one for vacuuming due to the size of the chamber. Thank you for the opportunity to try this out. I would not recommend for homes that get dirtier due to messy kids or pets, but for an older family it could be great.

[This review was collected as part of a promotion.] About 4 years ago, I bought a Hoover floor cleaner. It was so poor, I had to have it replaced 3 times. I finally determined it was not worth using. Felt like I was spreading dirty water so, I invested in the Cross Wave Hydro Steam. OMG, what a difference. I clean in half the time, and the HydroSteam is amazing

[This review was collected as part of a promotion.] This is a great vacuum to really deep clean your floors and rugs. It is easy to use and comes with a great base that keeps the bottom from getting the floor gross. It is a little bulky and awkward to maneuver but that might be because I am short. Overall, a great item to have if you have pets and/or kids! I have both so this will get a lot of use.

[This review was collected as part of a promotion.] The Bissell Crosswave Hydrosteam did an amazing job on my laminated kitchens floors. The dogs and kids track so much in and this machine scrubbed and sanitized so well. My floors look new again. The Bissell was simple to get ready and to use. I will never use a dirty old mop again.