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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 561-570 of 835 reviews
Jan 17, 2023
Reviewer name: Italiangirl
5 out of 5 stars
5 out of 5 stars review

Great Job Cleaning Floors

[This review was collected as part of a promotion.] This Crosswave HydroSteam is amazing! I used it first for just basic cleaning to get use to it. I easily put it together, put in the solution, plugged it in and was on my way. It took me some time to get use to the trigger and when to use it, but once I did it made cleaning my floors a breeze. The next day my husband wanted to try it on the grout. We used the steam button and held it there and amazingly old grout stains came out clean. We used it three days in a row and our kitchen and living room floors look fantastic. Love how easy it is to use and light enough to bring up and down the stairs. We made sure to clean aft4er each use to Will be something I will use for years to come.

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Apr 15, 2024
Reviewer name: Miss E.
1 out of 5 stars
1 out of 5 stars review

I would NOT buy this again!

[This review was collected as part of a promotion.] I bought the Crosswave Hydrosteam All-in-One Multi-Surface Cleaner in mid October 2023. We have laminate flooring and 2 cats so I was eager to have something that would clean our floors and sanitize them. I have used this machine approximately once a month since I bought it and vacuumed with my trusty old Hoover in between times. When I pulled the Bissell out the other day, I had barely started cleaning my kitchen floor when there was a huge puddle of water on the floor! No water left in the cleaning solution tank. The cap on the solution bottle was no longer sealing. I tried to suction up the water with the Bissell but it could not get all up; I wound up using towels to mop it up. My husband and I cut this defective P.O.S. with one of his saws and put it in the trash. I then vacuumed with my trusty old Hoover and then mopped the house with my generic Swifter-type mop. Bottom line - this thing did not even last 6 months.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear you weren't happy with your machine! We appreciate your feedback, but we could've helped resolve this issue. You had a warranty with BISSELL and we're always here to help at support.bissell.com.

Aug 14, 2023
Reviewer name: Britalita14
4 out of 5 stars
4 out of 5 stars review

Solid Hard Floor Surface Cleaner

[This review was collected as part of a promotion.] This is a solid option if you're looking for a general purpose hard floor option with some extra oomph (in the form of a steam clean option) for those particularly stubborn or troublesome messes. For us, this vacuum was just what we needed to help us tackle messes from our older dog. She unfortunately has bladder issues and will leave large leaky messes on the floor if we aren't careful due to her age. For that, we used the steam clean and not only did we immediately not notice the smell anymore, our floor was left sparkling clean. I also like that the vacuum wasn't too heavy. We tended to go with another option for our soft surfaces (which is mainly just the stairs) because it worked better for our needs - but since our house is mainly tile/wood, this was perfect. Thank you to Stellar Product Testing Panel for sending us this vacuum - it really serves us well!

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Aug 15, 2023
Reviewer name: L S
5 out of 5 stars
5 out of 5 stars review

HydroSteam makes Bissell CrossWaves even more awesome!

[This review was collected as part of a promotion.] The Bissell CrossWave HydroSteam is great at everyday cleaning and tough kid & pet messes on a variety of floor types and area rugs. The proof can easily be seen in the dirt cup! With kids and a dog, we regularly have gunk stuck onto our floors. This machine does a good job of removing stuck on grime without going over an area repeatedly or by hand like we used to. We also love that this machine vacuums as it cleans, so it saves us time! Overall, this is the best all-in-one wet/dry we've ever used! It's super easy to set up and use, and swivels in all kinds of directions so you can easily get around obstacles. There are multiple modes (SteamWash, hard floor, and area rug). I prefer SteamWash because it adds heat to the water (without bursting out steam, so it's safe on my floors). I feel like it sanitizes better than other wet/drys and the floors dry much quicker: 3-4 mins. instead of 10-15. This is a win-win for me: I feel like my floors are cleaner and I don't have to keep my family off of them for so long! Also, this model has large leak-proof clean and dirty tanks so you can clean for a long time without stopping. The LED lights make it easier to see what you're cleaning. Even though this CrossWave HydroSteam unit is almost 2 lbs. heavier than the X7 CrossWave Pet Pro model I've used, I'd recommend this over the cordless. I don't have to worry about the battery dying, the cord is a generous 25 ft. long, and HydroSteam is amazing (that's my favorite feature!) Another plus is how easy it is to clean up after using it. My only beef is that although this has a generous 9.5" cleaning path, it doesn't clean right up to the wall well, so I have a small bit of extra care to do at the edges. I don't feel it's a deterrent from purchasing this vac.This machine is a great value. If you're skeptical, the color of the tank after one pass will convince you that you need this product! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum!

Review from BISSELL Homecare
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Sep 1, 2023
Reviewer name: Blayze
5 out of 5 stars
5 out of 5 stars review

Hubby is smitten

[This review was collected as part of a promotion.] Beyond happy upon receiving this awesome machine. My spouses idea of cleaning an all tile house is use the Bono mop & 2 heads for 2500 sq feet!!!! Now lady's WE KNOW nothing is being cleaned after the first 10-12 wipes. He jumped on this cleaner as soon as it arrived & actually cleaned the entire house & moved the throw rugs in both bathrooms...... my prayers have been answered & he gets that job from now on. We have 3 dogs thst drool , drop treats , & occasionally ( English bulldog ) 4gets the location /reason for the doggy door. I've already ordered more cleaning solution as the bottles in the bundle pack are small & they are being delivered TODAY.... Ordered yesterday /day before (?). You do have to discard the dirty water often as the holding tank is small but worth it Pleased fur sure!

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Aug 16, 2023
Reviewer name: Lola
5 out of 5 stars
5 out of 5 stars review

Picked up so MUCH

[This review was collected as part of a promotion.] I'm thankful to the Stellar product testing panel for proving me this wet and dry vacuum. I have really enjoyed having this as a busy mom of 2 and 2 dogs. It's pretty rad that I can't just clean the floor and don't have to sweep before I mop. I was surprised with how much gunk and dirt that it picked up. We often times eat around the counter in our kitchen so it can get pretty messy with a toddler eating and preparing meals. The wet/dry vacuum was able to tackle all these messes quickly and efficiently. Although my dogs aren't shedding much they are like velcro to dust and this thing does such a great job picking it all up! I was so impressed with how easily it glides on hardwood floors while cleaning. It also moves from hardwood to my throw rugs in an instant. And you can switch between modes or just keep it on steamwash. All in all I'm very impressed and excited to clean my floors.

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Aug 15, 2023
Reviewer name: Rachel
5 out of 5 stars
5 out of 5 stars review

Powerful!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. First impressions; taking it out of the box, it felt pretty hefty. It looks beautiful and is very high quality. I love that it has 3 modes, my favorite is the HydroSteam - hands down. The self cleaning feature is amazing and it really cleans not only the tank, but it cleans the brush really well. I have two kids under 2 years old and a large breed dog. We also live in the country on 80 acres of farm land. Needless to say, our floors are always dirty. I never feel like they can get clean enough.... Enter the CrossWave HydroSteam. The steam mode is a game changer! I no longer have to pre-treat sticky messes from my toddler! I also love to know that my floor is totally sanitized so I can worry less if my toddler eats something off the floor or for when my infant starts to crawl. The only con is that it is not cordless. However, this item is built for quality and if it were cordless you would loose a lot of the amazing power/suction the CrossWave HydroSteam has. The cord is pretty long though and I found I didn't have to move plugs too often.

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Jan 22, 2023
Reviewer name: Kerrs
5 out of 5 stars
5 out of 5 stars review

I would definitely buy this vacuum again

[This review was collected as part of a promotion.] I use this vacuum on all my floors.i start by sanitizing my laminate floors and move right on to my rugs. I only have to push a button to make the transition it's great. I picked up more out of my rugs than I ever expected.i also love the steam feature to help sanitize all my floors. This is the best vacuum/cleaner I have ever used

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Aug 15, 2023
Reviewer name: Erica D.
5 out of 5 stars
5 out of 5 stars review

The CrossWave is a MUST HAVE for moms & pet owners

[This review was collected as part of a promotion.] I've tried so many wet/dry vacuums and I was so glad to find the CrossWave HydroSteam! It was so easy to assemble that I went from unpacking to cleaning in no time at all. I also loved how light-weight is so I can carry it upstairs and downstairs without much effort. I tried it out for fun as soon as I got it and thought my floors were already pretty clean. They apparently weren't based on how much grime and dog hair the CrossWave picked up! Ewww! I put in the sanitizing wash for good measure and gave the hardwood floors another once over! I don't think I'll ever feel they're clean enough until they're CrossWave clean now. There was hardly any gross water after the sanitizing wash, which gives me confidence in the ability to get it clean the first time. And I threw out my old wet-dry right away because it obviously wasn't doing the job. With three kids and 2 dogs I was able to put the rug cleaner to the test pretty quickly with a dog pee spot and was so glad I could just grab the vacuum, put in the liquid setting for a small job and clean up the mess. So easy and quick for this super busy mom. I also love how easy it is to disassemble and store. The drying rack is a great feature and tucks away nicely in my laundry room. All the parts washed out quick and I felt like I wasn't at risk for having dog hair clogging up the vacuum. I've also had a problem in the past with carpet cleaning machines putting out too much water and making the rug curl so I was nervous to try it on the area rugs, but this didn't happen. It was perfect. The steam setting was great for my bathrooms! I tried that out soon after and could visibly see the steam, but it didn't feel like it was saturating everything. I love that I can just run the vacuum back over the space without the solution release to dry the floors. With small kids having a mostly dried floor is essential. Nobody actually stays off them! I've been grabbing the CrossWave constantly to clean up small messes a

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Aug 17, 2024
Reviewer name: Dog Mom
2 out of 5 stars
2 out of 5 stars review

Spits Hairballs

It's an amazing product. For someone else. I have a long haired border collie, and this does NOT pick up his hair. It rolls the fur into balls and spits it back out. Extremely disappointing. If you don't have a dog like mine, it would probably be a 5 star product, but I'm most likely going to just resell it.

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