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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
835 ratings831 reviews
  1. 5 stars78% (652)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 561-570 of 831 reviews
Nov 28, 2023
M Ahmed
2 out of 5 stars review

It doesn't stand properly :/

[This review was collected as part of a promotion.] I was so excited about this product but unfortunately it doesn't stand by it self or what ?? Is this for all of unit or just this one which I got ? First time I was using and it didn't stand and fell on my foot oh my god , so severe pain because it's heavy & injured my foot badly :( I really wanted to like it because i saw so many videos about that cross wave and then finally decided to buy . I don't know I just feel like I wasted my money because this machine is not cheap .

Review from BISSELL Homecare
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reply from bissellpwr

This definitely shouldn't be happening with your CrossWave. Please reach out to our Consumer Care team so we can help under your warranty coverage at support.bissell.com.

Feb 1, 2023
Ann
5 out of 5 stars review

This is it!!

[This review was collected as part of a promotion.] This is the Bissell I have been waiting for! They have taken every extra step to make the perfect combo cleaning machine for hard surfaces and kid/pet messes. It is so easy to use and I love that it doesn't leave messy streaky water lines on my floor. Cleaning up the machine is no longer a struggle. Previous steam mops I have tried always had these weird crevices that would build up dirt, but not this one. The extra accessories you get are a huge bonus too. If you have animals or young children, this multi surface vac is a must have!

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Feb 15, 2024
Momleia
5 out of 5 stars review

My 12 yr old boy will clean now

[This review was collected as part of a promotion.] So I just bought this as my other steamer kept breaking. My son was willing happily to clean his cats litter box with this tool. He put it together filled the tanks and started vacuuming AND steaming the area with hot.

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Jun 16, 2023
61 Year Old House with TOO much dirt
5 out of 5 stars review

Bissell never disappoints!!

[This review was collected as part of a promotion.] I just opened this for the first time tonight! My fiancé got it as an early birthday gift for me. We bought a house on the 31st of May and we've been doing nonstop renovations.. sheet rock, saw dust, dirt, and now my dogs in and out as we finish up the last bit while we're living here and all I can say is WOW. This floor is repulsive and the picture is after one pass with it on steam and wash. The visible difference is unbelievable! I had the original CrossWave for the last year and it did pretty good- it was definitely getting tired and I had to wash my floor after using it, but this one right now... unmatched! If you're thinking about buying it.. do it!

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Aug 15, 2023
Rachel
5 out of 5 stars review

Powerful!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. First impressions; taking it out of the box, it felt pretty hefty. It looks beautiful and is very high quality. I love that it has 3 modes, my favorite is the HydroSteam - hands down. The self cleaning feature is amazing and it really cleans not only the tank, but it cleans the brush really well. I have two kids under 2 years old and a large breed dog. We also live in the country on 80 acres of farm land. Needless to say, our floors are always dirty. I never feel like they can get clean enough.... Enter the CrossWave HydroSteam. The steam mode is a game changer! I no longer have to pre-treat sticky messes from my toddler! I also love to know that my floor is totally sanitized so I can worry less if my toddler eats something off the floor or for when my infant starts to crawl. The only con is that it is not cordless. However, this item is built for quality and if it were cordless you would loose a lot of the amazing power/suction the CrossWave HydroSteam has. The cord is pretty long though and I found I didn't have to move plugs too often.

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Jan 23, 2023
Victoria
5 out of 5 stars review

Love this product

[This review was collected as part of a promotion.] I have used this several times over the past 2 weeks I absolutely love it. The only part I would change is make it cordless. It work's incredible I got something off my floor I thought was a stain. I held it on there for about 10 seconds and it came right up. I absolutely love this product and definitely recommend.

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Aug 13, 2023
Marie
5 out of 5 stars review

Wonderful product

[This review was collected as part of a promotion.] I received CrossWave HydroSteam through the Stellar Product Testing Panel. I love this all in one vacuum cleaner and steamer. As someone who has small children and pets, I typically dread cleaning. This product was so easy to use! Typically I have to get on hands and knees to clean sticky messes off the floor, but that was not the case with the CrossWave. I love that it not only steams but vacuums as well. Clean up was easy and I truly saw a difference in my hardwood floors. Now I look forward to cleaning!

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Aug 23, 2023
Cedere
4 out of 5 stars review

Cleanest hardwood floors

[This review was collected as part of a promotion.] Ease of use: yes, this is easy to use. It's a bit heavy, so, that's the only con I can think of while in operation. Steam: I used this for the 1st time, and the steam won't appear til about 5-10min in. This may be coz of the start up process, or it just takes that long to create steam. Once it functions, it's good as it makes hard and dry messes easier to clean. After care: This is where I took away 1 star. There's alot of parts that require cleaning after the fact. It does a great job getting all the dirt and hairs, and the self cleaning of the roller is great. But the dirty container has so many parts (lid, filter, strainer, container). The interior gets really nasty as it does a great job cleaning the floor. The design can be improved by only having 1 or 2 parts to clean, instead of 4.

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Aug 15, 2023
acpierie
3 out of 5 stars review

Good vacuum

[This review was collected as part of a promotion.] I received the CrossWave Hydrosteam wet and dry vacuum as a part of the Stellar Testing Panel. We were hoping it would be a perfect replacement for our steam mop that had just died. Unfortunately, the Hydrosteam function was not as strong as we needed to keep up after big messes from our toddlers and dog. The steam mop function cleaned up general messes, but really sticky stuff didn't come off of our vinyl floors. That being said, I loved that it was a vacuum and mop in one. That dual functionality saves a ton of time and space for storage. I will definitely be using this in our every day cleaning to get rid of the day-to-day messes, but will need something a bit stronger to tackle the really tough messes. Another great thing about this vacuum is that it is so easy to clean! That makes me want to use more often than other tools. I also like the separate compartments for clean and dirty water. Overall this is a good vacuum cleaner!

Review from BISSELL Homecare
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reply from bissellpwr

We appreciate you taking the time to provide us with your feedback on the CrossWave HydroSteam. If we can assist you in the future, please don't hesitate to contact us at support.bissell.com.

Aug 14, 2023
Lee
5 out of 5 stars review

Pet Owners Dream Machine

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. This item was such a GAME CHANGER. I own both a dog and cat, which means that pet hair is everywhere. I'm a cleanly person who likes to try to stay on top of it, but there's so much that can be missed. A vacuum can only do so much until it all start to stick to places that cannot simply be sucked up. I owned a mop but the preparation of it was the bane of my existence. Getting all the water, guessing the amount of cleaner to use, and did I mention how long it took for my floors to dry?! Here comes the CrossWave HydroSteam. Built for my laminate floors and tiled kitchen. I know exactly how much formula to use for the cleaning, how much water to add, and the motorized rotating mop is everything I wanted. Cleaning suddenly became so easy and I even got to use this on my neighbors place to help them clean up as they moved out! The floors had never looked so good (even when they had first moved in). The smell really captures "we just cleaned in here, don't worry". I love love love it, and recommend to anyone looking to rapidly improve/speed up their mopping!

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