Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum forMember photos









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Get Ready to have fun cleaning your floors again!
[This review was collected as part of a promotion.] How does this product compare to other products you've tried? When I moved to Washington State not long ago, I did not prepare myself for the amount of time that I would be cleaning my floors. Between having two kids and a dog, that ALOT of floor cleaning time. I had been looking into replacing my Shark steam mop, when I received this. LET ME TELL YOU this was sent from the heavens. Not only am I able to vacuum but also clean the wetness that gets tracked in and I don't have to pull out multiple cleaning equipment! I AM SOLD! I love how easy it is to empty and replace with new cleaning solution. The entire set up is lighter than I even expected. I do wish it came with and extendable arm for smaller or tighter area of reach. I have hardwood, laminate, and floor rugs; and this cleans every surface extremely well. Would you buy this product? YES YES 100% YES!
Decent option for a wet vac
[This review was collected as part of a promotion.] As a working mom of two kids I don't have a ton of time to clean so I was excited to get a chance to try out the Crosswave Hydostream combination vacuum and mop from the Stellar Product Testing Panel. I put the mop through its paces both in the kitchen and in my daughter's play area. Pros: The suction and roller were good enough to pull up the play sand and fine glitter around my daughter's play table. Our wood floors have pretty deep grooves that trap these fine particles so the fact that they got picked up by this vacuum mop is impressive. I also liked being able to clean the small indoor/outdoor rug in our entryway with the wet vac. The vacuum pulled up most of the water and the thin rug dried quickly. Since the vacuum isn't battery powered there's no worry about running out of charge before the job is done. Cons: The vacuum is really loud, which would make it tough to use if others are in the house doing work or if a baby was napping. Also the steam function wasn't great at cleaning the tiles and grout around the stove, which get more grimy. I wasn't able to get the mop to unstick some paint or play dough that had gotten onto the wood floors either. I went over the affected areas in hardwood floor and steam modes to no avail. The play dough got soft enough to scrape off with my hands, but the roller wouldn't pick it up. I also tried this mop on a thicker pile area rug, but I wouldn't recommend it as it got really wet and didn't clean well. Finally there is a bit of a learning curve to using the mop. The steam function uses the water/soap solution really fast, so you have to be strategic about using it. Also there's no indicator when the dirty water tank is full, but you will all of a sudden loose suction. You also need to remove the floating filter from the dirty tank first or the filter will fall out making a mess. The instructions for the self cleaning mode are also confusing and it took a couple of tries to figure that out as well, but it does work okay.
Love it but could be better!
[This review was collected as part of a promotion.] Ive had this crosswave Bissell for a few months now. Ive also had other Bissell products in the past. I like how this one steams vacuums and brushes at the same time. Bissell is close in getting this product to perfection. I have OCD so i am constantly steam mopping but i dont have alot of time trying to mop. I have tile flooring and 5 lil dogs. I love the combination features! However the vacuum suction is OK i would rate it 4 out of 10. The sound of this steam mop sounds really powerful but it doesn't suck up the dirt as I expected. Second issue is, i like the brush feature, i would love it if the brush would actually touch the tiles as i am clean steaming! I give this feature 1 out of 10, a really low rating because the steam mop doesn't have a customized feature for leveling the brush down to actually scrubbing and touching my tile floor. I am having to manually scrape down to clean spots with a rag; which the steam mop brush is unable to actually touch/clean. I do love t RJ e self clean! Def a great feature. Bottom line i like this but needs a little more features in order for some of the features to to actually work to perfection. Biasell hope you read this!
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Exceptional product!
[This review was collected as part of a promotion.] First the unboxing: Upon first glance I could tell this is a very sturdy and well made product. Included are three 8 oz mini bottles. 1.Multi-surface cleaner 1.Hard floor sanitizer 1.Cleaning cycle formula to rinse the brush. An extra dust filter is also included. Vacuum performance: I am very satisfied on how well this vacuum picks up direct, large debris, cleans stains on hard floors. It is very easy to maneuver and has a generous amount of power cord. Switching between hard floors, carpet/rugs or cleaning formula is a breeze, just press the button located on the handle. Compared to my much pricier battery powered stick vacuum, I can honestly say this vacuum does just as well if not better! Pros: 1)Vacuum easily switches between hard floors, rugs, carpet, wet or dry mode at the press of a button. 2)Vacuum features are very user friendly and easy to learn. 3)Trash bin is very easy to remove and dump in trash can. It also includes a strainer to separate larger debris. This is very useful when using the cleaning formula. 4) Vacuum works great on wet mode to mop hardwood floors and freshen up carpets/rugs. Note: this is not a deep cleaner like those commercial carpet steamers but more of a carpet/rug refresher. 5) Bright LED light. Cons: 1)Vacuum has a hefty weight to it, so if you have a large area or home to clean it can be a good workout. 2)Vacuum is loud, which I guess would be expected for a machine this size. 3) Washing the parts after every use can become a chore. Especially when having to clean the bin, filter, brush, formula dispenser. 4) While It's uncertain how long the brush is expected to last due to the soft material you can prepare to purchase additional brushes. 5) If you plan to use the wet mode to clean floors and freshen up rugs/carpet's be prepared to invest in more bottles of solution. Final thoughts: Personally I feel it's a wonderful all in one product! If only it had vacuum hose to clean hard to reach places it would perfect!
Tackles tough messes fast
[This review was collected as part of a promotion.] I have two babies, finding sticky spots around the house isn't a surprise to me anymore. A couple of passes with the CrossWave in steam mode is all it took to get the mess cleaned up quickly. I absolutely loved the self clean feature, I think it's my favorite part about the entire device. I wish it had a hand help nozzle attached as well, but it works really well as is for me too.
Good machine that still has it's flaws
[This review was collected as part of a promotion.] I was excited to unbox the CrossWave HydroSteam. It's a good looking machine and it has the benefit of vacuuming AND steam cleaning your floors at the same time. I am a busy working mom with a cat, and any tool that helps me to maximize my time is important. When the machine is on the LED lights are bright and it cleans nice and close to the base moulding. The CrossWave has a self cleaning cycle that is just a push of a button when you are done. After the self clean, you are supposed to separate the roller, roller cover and canister, and then rinse those components and let them dry for 24 hrs. This part is a little annoying but I understand it's a part of maintaining the machine. Overall, the CrossWave does a pretty good job at vacuuming and mopping on my tile and hardwood floors. I have not used it on any area rugs yet. I am concerned at the amount of steam/water that sits on the floors when in hardwood floor mode. I have to vacuum over the wet area quite a few times to get up all the residual solution. I have older hardwood floors whose seal is compromised in some areas, so any sitting solution or water could be damaging. In steam wash mode, it cleaned the surface of my tile very well, but it did not get into the grout lines. I did notice that in steam wash mode the steamed solution is dispensed onto the scrubber brush which then hits the floor, and I am somewhat suspect as to how well the steam/sanitizing really works on the surfaces. I still believe that I clean my floors more throughly with vacuuming and mopping separately. That said, the CrossWave makes the most of my time and it's multitasking ability is my favorite feature. I haven't had any major sticky spills yet, so I can't comment on the Crosswave's ability to handle spilled honey or stuck on sauces. Overall, I am happy with the CrossWave HydroSteam and would recommend it to others. Thank you to the Stellar Product Testing Panel for giving me the opportunity to test this machine.
OMG So Satisfying!!
[This review was collected as part of a promotion.] This product is easy to assemble, use and clean. It cleans the floors well, including vinyl, wood, linoleum, and stone tile. The steam setting is by far my favorite because it can lift deep set stains (it took off a spaghetti sauce stain from 2 years ago!!) it cleans with the quality of scrubbing the floors by hand! Pros: cleaning solutions smell great and come concentrated so you can just add a small amount to water. The tank lasts for about 2 large rooms for a large portion, if you're cleaning like you mean it versus "swiffer quality". It is very satisfying to see how clean your floors visibly become. The machine is very easy to take apart to refill, empty, and clean. A standard size room takes about 4 minutes to clean. We swept some of the rooms first and they were still so dirty. Some rooms we did not sweep first and it handled them well. Cons: the machine is probably 8 lbs which is obviously harder on the arms than some other machines, but to be completely clear, it's very manageable and the cord is very generous. I could do two rooms without unplugging it. There was one dirty spot it couldn't get off from the stone tile, that did come off with a hand scrub and soap. The stone tile has texture. It did take off hundreds of other spots- toothpaste, sauce, slime, dirt, water marks etc. Honestly if someone would have demo'd this in a store and it worked as well as it did, I would have thought it was an illusion it cleans so well.
A life saver for hardwood!
[This review was collected as part of a promotion.] I have loved using product since I got it! It makes vacuuming and mopping so much easier, also saves so much time. It's light and maneuverable, but has strong suction. Make sure to clean it after each use and if there's heavy messes, do some quick clean up before using the machine. I've had a CrossWave in the past but I truly love the steam option on this one!
I like it, but not as much as my old one.
[This review was collected as part of a promotion.] I had the cordless x7 pet pro and it stopped working so this was its replacement. Even though the x7 quit on me I still prefer it and wish BISSELL hadn't discontinued it. Pros: - I think the self cleaning mode on this one is better than the x7. - It doesn't leave near as much water behind. - I REALLY like the steam wash mode. - it gets closer to walls than the x7. Cons: - it's heavier. I'm 9mo pregnant and it's really hard on my back. I can't imagine it being easy for elderly/impaired people to push around. - I miss the turbo mode that my x7 had. - it doesn't stop spinning and tell you when the tank is full like the x7, it just spits dirty water back out. This is the biggest con. - The hair trap isn't secured in the tank so if you're dumping it in the toilet, take it out or it goes in the toilet too. Neutral: -it's corded. I don't mind it. The freedom of being cordless is nice, but so is not relying on a battery. Overall: I still like it. It beats a mop and broom and I'm thankful that BISSELL gave me a replacement because not many companies would, the process was hassle free and fast. I would recommend it to a friend, but if the x7 pet pro was still available I would recommend it first.
AMAZING!!
[This review was collected as part of a promotion.] I could not be more in love with the Bissell Hydrosteam! First, lets be honest it is the prettiest vacuum with a beautiful rose gold handle. Most importantly, it saves so much time and effort as it is an all-in-one that vacuums, steams, and washes at the same time. This one product has reduced my cleaning time by at least 50% because I don't have to drag out my steamer, mop, bucket, and vacuum any more. Plus, I believe hydrosteam cleans and sanitizes better than my prior cleaning methods. I also LOVE that the product cleans itself with a self cleaning cycle. In the photos you will see the black tray which you put the vacuum in and once it's done there is a slot to the right to dry the tangle free roller brush! This product is well made and I highly recommend it to anyone looking for any easier way to clean their home.