Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum forMember photos









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Useful & easy to use CrossWave HydroSteam
[This review was collected as part of a promotion.] While I love my cat, I do not so much love her messy paw prints across the floor. Thanks to Stellar Product Testing Panel, I tried the CrossWave HydroSteam. It cleans like a dream, especially sticky, stuck-on messes courtesy of kittens and kids. Lifting stuck-on dirt from my hard-surface flooring was a breeze with the wash and power steaming modes. CrossWave HydroSteam all-in-one vacuums, washes, and steams flooring. I found myself using it multiple times a week as it was quick & convenient to use. The steamer mode helps to sanitize floors around the home was my favorite feature! I found it also helped shorten dry time on vinyl and tile flooring. While ideally the dirty water tank could hold more fluid, the two-tank feature keeps clean water separate from dirty water- thus ensuring the cleanest floors possible. When the self-cleaning solution was used on self-cleaning mode, I was further assured the inside of the machine was also staying clean following each use
Finally clean floors
[This review was collected as part of a promotion.] The CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac is great. The initial setup of the vac is easy and quick. I quickly put it to great use in the kitchen area which is a high traffic area for people and pets. It was able to loosen a sticker that had been stuck to our floor for a year. It was also able to fight through all the built up dirt and grime from every day use. The only downfall is the tear down and clean up which is a little tedious. The self cleaning function is quick but rather loud . I would highly recommend to anyone on the fence because it leaves our floors looking and feeling brand new.
Very Impressed
[This review was collected as part of a promotion.] I like that the Bissell Crosswave Hydrosteam is an all in one, so no having to switch machines for vacuuming and steaming, hard surfaces or carpet. Everything you need to get started comes in the box. Assembly was easy and straightforward, the provided manual was clear and easy to understand. I used it on multiple surfaces, slate tile, hardwood, linoleum, ceramic tile and an area rug, and it handled them quickly and easily. The cord is long enough to do a large area without having to change plugs but can be wrapped up to be out of the way. We have 2 cats and a dog, I vacuum regularly but was shocked at how much hair the Bissell was able to pull out of my area rug. It had no issues going from a hard surface to a rug, or going from regular cleaning to steamwash mode. It heats up and produces steam in about 15-20 seconds. It doesn't overly saturate an area which means that it dries quickly and I didn't have to worry about damaging the hardwood flooring. It The tanks are easy to fill and empty. The filter and the dirty tank strainer do a great job of separating hair/debris from liquid. No clogging at all. My least favorite part has always been cleaning machines after use but the Crosswave Hydrosteam has a self cleaning feature that makes cleaning it a breeze, run the cycle than empty & rinse the dirty tank and filter, pop out the brush, towel dry the brush compartment then put it on its stand to air dry. I will never truly enjoy cleaning but the Crosswave Hydrosteam has definitely made it easier. The only two downsides are that it's loud and it's somewhat heavy, but because it rolls and glides so easily it wasn't really an issue. It gave me peace of mind that my floors and rug were clean and sanitized, it's easy to use and saves me time and effort by doing it all, everything from a light clean to a deep clean, even sticky kitchen spills and pet hair/odor are easily taken care of. **"I received this for free from Stellar Reviews in exchange for my honest review"
Maybe OK for smooth, shiny tile...
I was thrilled with the 3518 when I first bought it but now that I've used it a dozen times, I am decidedly much less enamored with it. I live in a small (1000 sq ft house) and the flooring is light grey wood look plank style porcelain tile. The tile isn't shiny smooth, it has some texture to it, and the crosswave simply doesn't get it clean. Dirt settles into the small grooves in the floor and the crosswave just hums along on top of it I tried it on my daughters kitchen floor - also porcelain tile but in a natural stone pattern and the same issue with it just not getting the dirt out of the grooves. It also tends to leave streaks and drops puddles sort of at random. It might help if Bissell actually made a better brush roller with bristles like you get on a plain old scrub brush, but at least right now they don't. I think it's a great idea but needs a bit of engineering refinement.
Hi Kayla. Thank you for sharing your experience. We're here to help resolve any issues you might be facing and ensure your machine is functioning correctly. Please contact the BISSELL Consumer Care Team at support.bissell.com for assistance.
Saves Headaches!
[This review was collected as part of a promotion.] Puppies ate my old vacuum. I have cement floors so I spent quite a while just sweeping with a broom. I needed a new vacuum, but there were puppy messes - missed the pads, the pads leaked, etc. I would mop up the messes but was spreading hair around (under coat dogs so it's everywhere!) I needed something that would suck up wet and dry messes. For curiosity sake, I used my Bissell carpet cleaner on the bare floor to clean up some of the mess. It worked decently well, so I got to thinking that surely Bissell had thought of my particular issue and I was correct! I had been looking at this for a couple of months, saving up and finally got it!! I absolutely *love* it! it is very lightweight and does a great job getting up the nasties and also has a sanitizing steam function! It has a few limitations which is why I bought a Bissell ReadyClean cordless a week ago to help get into the spaces around the crates. I am disabled and rely on a seated rollator walker to maneuver around my house. This makes it a bit cumbersome to get out for a quick dry vac because I am fighting with the cord (which is another reason for the stick vac mentioned above). I do wish that I had saved up for the cordless model. That is my only regret!
Love Bissell
[This review was collected as part of a promotion.] I have had several through the years, this one with the steam I love!! I would like to have another for my upstairs which is wood. I am a loyal buyer I of Bissell. Love that it cleans itself, my only concern is it leaks water?not sure why?
Great little machine!
[This review was collected as part of a promotion.] I received this as part of the stellar testing panel and was so impressed with this little steam cleaner machine! I have a weekly cleaning service who comes and mops and sweeps but this machine really showed me that my floors are still pretty dirty! It's easy to use and pretty versatile for different types of floors. I love how you can clean so much with it! It easily got kids messes like sticky juice spills and caked on play doh off the floor. I wish it were a little quieter but overall I think this is a great product and highly recommend it!
Absolutely LOVE!
[This review was collected as part of a promotion.] Assembling the Hydrosteam was so quick and easy, it took only a few minutes before it was ready to use! I used the original crosswave in the past, but this is such an incredible upgrade. I love that I can use it wet or dry, the vacuum suction is extremely powerful! The self cleaning is really helpful as well. It hugs the wall pretty closely. The added steam feature is perfect for my tile floors. I have uneven slate tile with a lot of grooves and the Hydrosteam outperforms other vacuum mops I've used. The cons, it is pretty heavy and loud. Also I wish the brush had harder bristles to really scrub the floor more and it does use a lot of bissell solution. I received the HydroSteam as part of the Stellar Product Testing Panel.
Color me Impressed
[This review was collected as part of a promotion.] Been using this for about a week now in house with hard wood, area rugs, tile, 4 kids (5 counting the husband) and a dog. It works great, love the versatility. Doesn't beat hands and knees but would pick this over regular mopping. Even tackled winter weather salt. Easy clean up and the self cleaning mode works great. I've been shopping for a year for the perfect product and I'm so glad I waited for the steam option to be included with this.
Time Saving Device
[This review was collected as part of a promotion.] As a mom of young children that love to play in mud and sand, I found the CrossWave HydroSteam to be a huge timesaver. Prior to receiving it, I had to vacuum then steam mop to clean my laminate and tile floors. With the CrossWave, I can do it all in one step! I find it oddly satisfying to empty the dirty water tank and see the dust, hair, mud, leaves, and sand. There are several great things about the CrossWave, but my favorites are its ability to sanitize and its ability to clean itself. The CrossWave comes with a sanitizing solution that kills bacteria. This came in handy when my four-year-old threw up all over the kitchen floor. It also comes with a cleaning formula called Fresh Start that cleans the roller brush. Then you can pop out the roller brush and place it in the storage tray to dry. I've been using it for several weeks and there's no funky smells. I'm very grateful I was given this product to try as part of the Stellar Product Testing Panel. Like many other Bissel products, it's become part of my cleaning routine.