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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 531-540 of 835 reviews
Jul 24, 2024
Reviewer name: Birdie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I wouldbuy the product again.

[This review was collected as part of a promotion.] It is awesome and floor is almost dry when done does a great job!

Review from BISSELL Homecare
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Apr 30, 2024
Reviewer name: Charles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Rug Cleaner

[This review was collected as part of a promotion.] Easy to assemble. Didn't take long to learn how to use. This will keep my carpets looking good.

Review from BISSELL Homecare
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Oct 4, 2023
Reviewer name: Liz
4 out of 5 stars
4 out of 5 stars review

I am a crosswave Queen

[This review was collected as part of a promotion.] Will start this by saying I did not receive this product in exchange for my review, and paid full price for my crosswave. I have had multiple crosswaves, most recently the pet pro and completely wore it out between my home & my client's homes that I clean. I was very excited to see this new model that offered the steam feature as well as the tried and true wet/ dry vacuum and mop combo that I have grown to love. I am the proud mother of four young children, a husband who works construction & a bulldog. So to say my floors see it all, that is not an exaggeration. I love that this product keeps things fast & simple to clean up messes. Any busy mom will tell you, we are always looking for ways to simplify our lives and keep it quick! The steam feature is great for sanitizing, which will give me peace of mind when my youngest begins to crawl. I enjoy the self cleaning method, but to me, it's kind of pointless when you still have to take the machine apart to clean it after each use. I also wish this product got closer to baseboards and went under and around furniture a little better, but those are my only "cons". I definitely recommend the upgrade if you currently have a different model crosswave, and if you're new to the crosswave family, I highly recommend you give it a try! I will never be without a crosswave in my cleaning appliance line up!

Review from BISSELL Homecare
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Jan 25, 2023
Reviewer name: ndo6532
5 out of 5 stars
5 out of 5 stars review

My Floors Have Never Been Cleaner

[This review was collected as part of a promotion.] I was fortunate enough to receive the Bissell CrossWave HydroSteam for free in exchange for my honest review. This wet/dry vacuum makes cleaning all of my hard floors and area rugs a breeze! The head is small enough to fit into the tighter spaces between the cabinets and toilet, allowing me to clean those hard to reach areas thoroughly. I love having the option to steam clean my floors as well, which is a feature I have not seen on a wet/dry vac before. I have children and indoor dogs and I know that the steam and the special sanitizing cleaner is cleaning my floors better than they ever have been. The floors dried quickly after cleaning and there were no streaks or marks left on any of our hard surfaces (tile, linoleum, and hardwoods). The self cleaning system is amazing and will allow my machine to provide a good, deep clean every time. The only con I have to state is that it can be a little tricky to get the vacuum to sit correctly on the black plastic holder, and requires a little jostling to get it to settle. Overall a great multipurpose hard floor cleaner that I would choose time and time again.

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Jan 30, 2023
Reviewer name: Jillybeans
5 out of 5 stars
5 out of 5 stars review

AMAZING!!

[This review was collected as part of a promotion.] I could not be more in love with the Bissell Hydrosteam! First, lets be honest it is the prettiest vacuum with a beautiful rose gold handle. Most importantly, it saves so much time and effort as it is an all-in-one that vacuums, steams, and washes at the same time. This one product has reduced my cleaning time by at least 50% because I don't have to drag out my steamer, mop, bucket, and vacuum any more. Plus, I believe hydrosteam cleans and sanitizes better than my prior cleaning methods. I also LOVE that the product cleans itself with a self cleaning cycle. In the photos you will see the black tray which you put the vacuum in and once it's done there is a slot to the right to dry the tangle free roller brush! This product is well made and I highly recommend it to anyone looking for any easier way to clean their home.

Review from BISSELL Homecare
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Feb 9, 2024
Reviewer name: Mo
1 out of 5 stars
1 out of 5 stars review

HydroSteam Doesn't Steam

[This review was collected as part of a promotion.] Been through 2 of these now, purchased from HSN. Neither machine produced steam after going through every troubleshooting measure that bissell offers. I ran both machines for over 10 minutes with the spray/steam trigger depressed and got nothing. Just cold, wet, roller and a puddle of water.

Review from BISSELL Homecare
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reply from bissellpwr

This shouldn't be happening, Mo! You have a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please contact us at support.bissell.com so we can get you a working machine.

Jun 12, 2024
Reviewer name: ERitu
2 out of 5 stars
2 out of 5 stars review

Steamer is worthless

[This review was collected as part of a promotion.] I sweep my floors prior to using the machine so less to vacuum up I like that is has a vac and mop feature and to clean over the floors in less work to do or for something quick and easy. The steam function though is a joke it doesn't work the way a steam should it doesn't heat up the floor and the water doesn't heat up either. I had gotten one device that the steam didn't work at all so they replaced it for me and the 2nd device seems to blow the steam now but that's all the feature does as there is not enough holes for it to heat/Steam the floors like a regular steamer as I do own one of those as well. I did use the 2nd device over my wood floors and touched the floor it and noticed that it didn't steam it and had to go over the same area 4 times in order for it to clean up properly, as for steam it should take no more than 2 times going over for it to clean. I don't recommend the hydrosteamer just get a seperate steamer now the pet one wet/vac is great highly love it

Review from BISSELL Homecare
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reply from bissellpwr

We're sorry to hear you're dissatisfied with the machine. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.

Jun 22, 2023
Reviewer name: TGL
3 out of 5 stars
3 out of 5 stars review

Love it but could be better!

[This review was collected as part of a promotion.] Ive had this crosswave Bissell for a few months now. Ive also had other Bissell products in the past. I like how this one steams vacuums and brushes at the same time. Bissell is close in getting this product to perfection. I have OCD so i am constantly steam mopping but i dont have alot of time trying to mop. I have tile flooring and 5 lil dogs. I love the combination features! However the vacuum suction is OK i would rate it 4 out of 10. The sound of this steam mop sounds really powerful but it doesn't suck up the dirt as I expected. Second issue is, i like the brush feature, i would love it if the brush would actually touch the tiles as i am clean steaming! I give this feature 1 out of 10, a really low rating because the steam mop doesn't have a customized feature for leveling the brush down to actually scrubbing and touching my tile floor. I am having to manually scrape down to clean spots with a rag; which the steam mop brush is unable to actually touch/clean. I do love t RJ e self clean! Def a great feature. Bottom line i like this but needs a little more features in order for some of the features to to actually work to perfection. Biasell hope you read this!

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for taking the time to provide your valuable feedback. We will share this with our quality team, but please don't hesitate to contact us anytime at support.bissell.com.

Feb 2, 2023
Reviewer name: Ashley Marie
4 out of 5 stars
4 out of 5 stars review

A life saver for hardwood!

[This review was collected as part of a promotion.] I have loved using product since I got it! It makes vacuuming and mopping so much easier, also saves so much time. It's light and maneuverable, but has strong suction. Make sure to clean it after each use and if there's heavy messes, do some quick clean up before using the machine. I've had a CrossWave in the past but I truly love the steam option on this one!

Review from BISSELL Homecare
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Jan 22, 2023
Reviewer name: Tester Dawn
3 out of 5 stars
3 out of 5 stars review

Cleans great but lots of steps

[This review was collected as part of a promotion.] Thank you Bissell for providing me this free product, the Cross-wave Hydro system All In One Multi Surface Cleaner to test. I love products that are cutting edge to cut down on household chores. I love the design of the product and ability to change out the rollers to suit different type of flooring. It's simple enough for storage. The cord is extra long which is also a benefit to the product. It's did a great job cleaning my floor. The downfall to the product is too many steps to get it set up and then cleaned up. It is essentially like a carpet machine but for other surfaced floors. For someone who cleans their floors on a regular basis, it's just way to many steps. In comparison to other floor cleaning tools, I likely would not use this machine often. I look for functional and easy to use products, this one misses the mark for me.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for taking the time to provide this feedback, Dawn. We will share this with our quality team. Please reach out anytime if we can help with your machine at support.bissell.com.