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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
835 ratings831 reviews
  1. 5 stars78% (652)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 521-530 of 831 reviews
Sep 29, 2023
Karen
4 out of 5 stars review

Verified Purchase

Suction power a bit weak

[This review was collected as part of a promotion.] I like the steam clean but the suction power is not very strong.

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Apr 5, 2025
Charles
5 out of 5 stars review

Verified Purchase

I strongly recommend this product

[This review was collected as part of a promotion.] Works fantastic on my hardwood floors and my area rug.

Review from BISSELL Homecare
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Dec 10, 2023
Paul
4 out of 5 stars review

Verified Purchase

Good product

[This review was collected as part of a promotion.] Overall a good product. I wish the steam function was more agressive.

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Jul 10, 2023
Jeri
5 out of 5 stars review

Verified Purchase

I would buy this product again

[This review was collected as part of a promotion.] With a new Great Pyrenese Puppy this has been a lifesaver! "#Sweepstakes" or not!

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Dec 20, 2023
Kristina
5 out of 5 stars review

Verified Purchase

Steam clean!

[This review was collected as part of a promotion.] This gets tile floors and grout super clean! Love it!

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Mar 22, 2024
Anthony
5 out of 5 stars review

Verified Purchase

I would buy again

[This review was collected as part of a promotion.] Does an excellent job on our vinle floors, I would definitely recommend it

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Jun 3, 2023
Joanne
5 out of 5 stars review

Verified Purchase

love cross-wave

[This review was collected as part of a promotion.] Love visualizing the dirty water in tank from floor.

Review from BISSELL Homecare
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Jan 18, 2026
Hill
1 out of 5 stars review

I wouldn't get this model.

I have had this machine over a year now and it doesn't work at all. Some times it leaks all over the floor from the clean water tank. Other times it works like a charm.

Review from BISSELL Homecare
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reply from BISSELL Consumer Care

Thank you for sharing your feedback. We’re sorry to hear about the leaking and inconsistent performance with your CrossWave® HydroSteam® Plus. Leaks can often be caused by an unseated clean water tank or worn seals, and we’d like to help troubleshoot this for you. Please reach out to us at support.bissell.com so we can assist and get your machine working properly.

Oct 22, 2025
ZERO STEAM!
1 out of 5 stars review

Would not recommend unless they fix the issue.

Would give a zero if possible. I bought this based on the vdo showing real steam cleaning, but upon using there was zero steam coming out. Returned and got another, which wasn't my original but a use one, still didnt work no steam. I Wish Bissell would fix this then it would be great!

Review from BISSELL Homecare
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reply from BISSELL Consumer Care

Hi Gene, we're sorry to hear about your experience with the CrossWave® HydroSteam® Plus. It should produce steam when used correctly, so something definitely sounds off. We appreciate your feedback and would love to help troubleshoot or make it right. Please reach out to our team at support.bissell.com.

Oct 26, 2025
Jeff
5 out of 5 stars review

Love our Big Green Cleaning machine….owned 3 years

We purchased the big green clean machine three years ago. The carpet in the high-level townhome that we had where we were renting had carpet that was 28 years old and had stains even after it was professionally cleaned they tried steam cleaning they tried chemical cleaning, etc.. so I decided to try buying the big green clean machine and oh my goodness on the first cleaning the water was almost like mud water so over the years the carpet lightened the first past got the majority of stains out and we’re talking stains that were in there for years and years. That was the best money we ever spent on any product. We absolutely love it now we’ve moved to all on one floor apartment that is all vinyl so we’re going to try the cross wave for something like that with Bissell. All I know is we just love that machine and I’m sure it’s going to sell quickly. I wish they had a trade-in program. Lol. But if you really want a great carpet cleaning machine that’s the tool for you and oh the attachment for upholstery clean the stairs beautifully. I think the stairs were more filthy than the carpet was we also cleaned our couch with upholstery to and it worked well. You just can’t go wrong. I can’t imagine the money we saved in professional carpet, cleaning bills

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