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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 51-60 of 832 reviews
Oct 6, 2024
Reviewer name: Cedar
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good, not great. #sweepstakes

[This review was collected as part of a promotion.] I specifically got this to eliminate a step when sweeping and mopping my floors and well as steaming them to make a cleaner environment for my babies learning to crawl. Feedback: 1. It does the job but you have to go so slow that it doesn't save anytime. 2. The steam takes a few minutes to heat up (longer than the manual says). Not a huge deal just was a learning curve. 3. It doesn't leave enough moisture to stay wet for the required 5 minutes to sanitize. Even going over it twice isn't enough. Possibly user error? 4. It leaves about an inch and a half around the base of my cupboards and walls that it doesn't reach so I end up having to get the mop out for that anyway. Conclusion: I hope to work out the kinks and find a groove in order to work this machine into my cleaning schedule efficiently. But after two uses I'm concerned it wasn't worth the money. #sweepstakes

Review from BISSELL Homecare
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reply from bissellpwr

Hi Cedar. We appreciate the feedback and we're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.

Apr 6, 2025
Reviewer name: Patricia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cleans Hard Floors Easily

[This review was collected as part of a promotion.] I have over 2000 sq ft of hardwood flooring in my home and it's been a challenge keeping it all vacuumed and mopped regularly. I also have 2 dobermans and an aussie that make keeping the floors clean an even bigger challenge since we live in the country and they are constantly tracking mud and debris inside. After my previous floor cleaning machine broke it took me a while of researching what floor cleaners were available and trying to decide which one would be best for my particular needs. I decided to purchase the Bissell Hydrosteam. I've used it twice now since receiving it last week. So far I like the way it cleans the floors and to be honest were quite dirty. It cleaned very well. Some areas I had to go over more than once but again that was due to the floors being dirtier than they normally would be. I was looking forward to also using the hydrosteam on my area rugs as well but for some reason it just wouldn't work on my area rugs. The suction was just strong and then the machine would stop working and the hardfloor and area rug lights would start flashing. At that point I would have to turn the machine off and then turn on again to get it to start working again. I checked that I had the hydrosteam set on the right correct setting but apparently there's an issue with my area rugs. A little disappointing given being able to clean the area rugs was one of the compelling factors as to why I went with the hydrosteam. The vacuum and mopping at the same time definitely makes my floor cleaning easier. The clean cycle is quick and easy after each use. I wish the water tank and waste tank were larger so I wouldn't have to stop so frequently and empty the dirty water tank. However I'm pleased with everything other than not being able to clean my area rugs.

Review from BISSELL Homecare
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Oct 2, 2023
Reviewer name: Katie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love the hydro steam!

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.

Review from BISSELL Homecare
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Aug 3, 2024
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I wish I had bought this a while ago.

[This review was collected as part of a promotion.] I used this product to clean my tile floor. My tiles has some texture and it gets dirty pretty fast in the high traffic area. This hydrosteam machine actually clean better than I expected. I wish I had bought this a while ago. It would be nice for the future model to have bigger tank capacity for clean and dirty water container.

Review from BISSELL Homecare
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Mar 16, 2023
Reviewer name: Connie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my HydroSteam!

[This review was collected as part of a promotion.] Such a fantastic idea ... vacuum and then wet mop! No more calculating timetables ... when will I have time to vacuum and then follow up right after to wet mop? I can now take my time to vacuum and then wet mop as I'm going! And the wet/steam cleaning is so much better than using a sponge mop! The clean-up is easier than I thought and quicker! Great product for my tile floors, laminate floors and large area rugs!

Review from BISSELL Homecare
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Aug 8, 2023
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hugs the wall closer than the original

[This review was collected as part of a promotion.] User of the original Crosswave for over five years before upgrading to the HydroSteam recently. Wow! What an upgrade to an already awesome product! One huge improvement is how this machine gets closer to the wall. It hugs the wall and cleans within a half inch. Love the auto clean cycle. Bissell has an excellent product in the HydroSteam and worth the money to upgrade.

Review from BISSELL Homecare
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Mar 26, 2024
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vastly cleaner floors over traditional mopping

[This review was collected as part of a promotion.] I have a large house with pets and kids. I have been mopping for years, but my floors were never as clean as they are now after using the CrossWave. I vaccummed, and mopped, then used the Crosswave and I was pooring out mud from the dirty bin of the Crosswave. I added the hard floor sanitizer and my house smells fresh, no more pet smell. The crosswave is simple to use and I was even more surprised by how well it cleans itself. I tried cleaning the roller by hand initially while I was rinsing the dirty water bin and it didn't come very clean. When I put the machine in the "dock", and did the self clean, it came out perfect automatically. The machine is light weight and has a long cord, so I find it extremely user frendly. I demenstrate it to my friends and family when they come over just for fun. Best floor cleaning machine I've ever owned.

Review from BISSELL Homecare
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Jun 28, 2023
Reviewer name: Ievgeniia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ready to shout to everyone that you need to take this one) I

[This review was collected as part of a promotion.] I love this vacuum cleaner! and dry cleaning, and wet, and steam!!! and it's easy to wash! and also takes up little space. I was looking specifically with a cord, not a battery, to be more powerful. absorbs everything amazingly. plus additional brushes and filters in the set, and fluids. in general, very satisfied with the purchase!

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Oct 23, 2023
Reviewer name: Caterna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Babies go home with clean pants after crawling 10 hrs.

[This review was collected as part of a promotion.] Ok soooo, I have a daycare with 14 littles and my floors WERE dirty even after moping them! But with my new CrossWave my floors clean. When I say clean, I mean, I wiped it with a wet paper towel and it's clean. These babies go home with clean pants after crawling around for 10 hours.

Review from BISSELL Homecare
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Jul 10, 2023
Reviewer name: Carolyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bissel got it RIGHT!!

[This review was collected as part of a promotion.] FINALLY! After buying everything possible to keep my pet friendly home and rentals clean, it was suggested to me to buy this. I did it and wasn't expecting anything g different than all the others. I WAS WRONG WRONG WRONG! This is a fabulously thorough floor cleaner and has far exceeded anything I thought possible. Lightweight, super easy cleanup and WOW what a great job it does. I'm SUPER happy I bought it and would highly recommend to anyone that loves animals but also loves a clean home.

Review from BISSELL Homecare
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