Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
Sort by |
Showing 51-60 of 835 reviews
Jul 5, 2023
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My OCD is at peace with my new CrossWave!

[This review was collected as part of a promotion.] I have used many types and brands of floor cleaners through the years and hands down Love the CrossWave!!! The combination of the cleaning methods takes the hassle out making my floors exceptionally sterile and spotless and with the added bonus of smelling great! It is lightweight and extremely easy to use.. I don't know how I have lived without it and luckily I won't ever have to anymore!! This product has truly Clean Freaked me out!!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Mar 9, 2024
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding

[This review was collected as part of a promotion.] #sweepstakes The Bissell CrossWave HydoSteam is so impressive with the amount of steam pressure it uses to allow cleaning of all surfaces. It is very simple to use and maneuver throughout my whole house. Thank you such an outstanding product.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Nov 1, 2023
Reviewer name: Joanne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I wouldn't buy anything else. This is well worth the money

[This review was collected as part of a promotion.] Unbelievably great machine ! I have two puppies and they make such a mess weather it's with their food or from having dirty paws. I use my Bissel on a daily basis. We are now going to get a second one because we need one upstairs as well.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Mar 15, 2023
Reviewer name: Menahil
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great concept but requires a lot of work.

[This review was collected as part of a promotion.] The vacuum itself is great. The concept is great. It came with several cleaners included and the brush rolls are great. However, there were several issues. First off, if you have a huge place to clean, you will constantly have to empty out the dirty tank water and keep refilling the clean water tank. Apart from that, as a family of 8 people (6 kids), this is just not effective. We thought that the dual feature of the vac-mop would help keep the floors clean. It is a lot more time-consuming to clean the same area with this machine than I could have manually done with a broom and mop in half the time. You need to repeatedly go over areas for it to clean them at times. Apart from that, at times, the vacuum would start dispensing dirty water over the clean floor. And lastly, clean-up of the vacuum is a hassle. Everything needs to be hand-washed and air-dried before the next use. Then we thought that we could use this as quick in-between regular cleaning. The vacuum still needs to be cleaned up after every use, be it an extensive clean-up or a quick in-between clean-ups. The whole point of multiple features like vac-mop, and steam mode is to get the job done better and effectively in less time. Practically does not work that way. Other than that, the vacuum itself is great, just does not work for my needs.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Menahil - Thanks for your feedback and we're sorry to hear it's not meeting your needs. If we can help with your machine, please don't hesitate to reach out at support.bissell.com.

Feb 16, 2024
Reviewer name: Kimberly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I recommend 100000/10

[This review was collected as part of a promotion.] My husband and I just got done installing new floors into our house and we wanted a vacuum that could vacuum and mop. Well this has been the perfect vacuum that has done both! We are so obsessed with it.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jul 21, 2024
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would definitely recommend this product

[This review was collected as part of a promotion.] The unit works great We typically use it on the steam mode, and on hard tile. It cleans the tile, the grout and only leaves about 1/2" around the room at the baseboards that it can't scrub clean. That would be the main improvement we would like to see. A second improvement would be mroe liquid capacity in the discharge tank. You can normally only complete one reasonably sized room before you have to dump the liquid out of the tank.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
May 10, 2023
Reviewer name: Kathryn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Anyone want my old steam mop? Free! I love the CrossWave!

[This review was collected as part of a promotion.] I have two upright vacuum cleaners, an iRobot and a steam mop. With three cats and a dog, I do a lot of floor cleaning, and I do it very efficiently. Now, with my new Crosswave HydroSteam Plus I can get the floors cleaner AND I can do it with much less effort. I ordered it despite being concerned that it would be too heavy and complicated, and would just add frustration. I was wrong. It is as easy to use as any vacuum, lightweight and easy to manipulate. The learning curve is not "plug and go" but the booklet is thorough and I was doing good work within 15 minutes. And how well it works is very apparent when you see the contents of the easy-to-dump dirty water container and the trap that makes it easy to toss the yuck. It was FULL of hair, gross stuff and a great sense of satisfaction that I was getting a job DONE. No rollers to fight with to remove who knows what. And I love the clean out procedure at the end. Each time I start it up, it is clean and ready to do battle.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Dec 2, 2023
Reviewer name: David
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Yes I would buy this item again

[This review was collected as part of a promotion.] Crosswave works ok. It struggles at times to lift stuck on items on the floor. The steam helps, but it works about 60% of the time. It does pick up loose dirt very good. I like the little pan inside the dirty cup to pick up the big items. Works great. I also like the self cleaning mode. Overall it is a good system, maybe make to cleaning brushes a little stiffer to help pull off items stuck on the floor would definitely help

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jun 12, 2023
Reviewer name: suzanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dog messes are NO match for this gift from the Bissell gods

[This review was collected as part of a promotion.] I LOVE THIS THING!! Is it a miracle worker on dried jam stuck to the floor? NO. Some things can really only be taken care of with a little elbow grease, lets be real. HOWEVER, it picks up dog hair and dust better than anything, and has a nice little compartment that separates hair and larger debris. It easily cleans dog drool off the floor (I have two Walker hounds), spilled coffee from a few days ago, no problem. Soil from a plant the hounds knocked over, easy peasy. And the best part of all, it EASILY cleans messes on the area rug, again, from the hounds chewing their bones or treats or toys or the beer that they knocked off the table and spilled everywhere. The rug is left ever so slightly damp after using the spray setting, but for how much moisture it puts out the suction is just incredible! I do find because of the amount of hair that I vacuum up, it is easier to empty out the dry vacuum junk and then do a wet cleaning round, this prevents any grime that can block the squeegee part or the filter. And for more tough jobs I use the steam setting (like on dried dog drool), and that one does take a little patience, you need to go slower on those areas. And for those who want something to clean their grout, I mean again, lets be real, that is a job for a PRO or for you to get the bleach out and get to scrubbing, like I said this thing is not a miracle worker. Overall, I would buy this a thousand times over and if it wasnt so expensive I would get one for every one of my friends. Catch me intentionally spilling things so I can bust this baby out to clean it up ;) It's lowkey addicting, so you have been warned. HAPPY CLEANING!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 8, 2024
Reviewer name: Donna
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I would not buy this product again

[This review was collected as part of a promotion.] I have the regular crosswave but I bought this model for the steam feature. I am very disappointed in the amount of steam that comes out as it is very LITTLE! I also bought the bundle because of the extra bottles of cleaner shown in the ad so I paid more!, however, those extra bottles were MINI bottles! Your ad is very misleading!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Hi Donna. We're sorry to hear you're disappointed. Please reach out anytime if we can help at support.bissell.com.