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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 211-220 of 835 reviews
Mar 30, 2025
Reviewer name: Isaac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Job

[This review was collected as part of a promotion.] I just used my Crosswave HydoSteam for the first time on my first time on my tile floor in the house. It was an A+ job!!!! I used the steamer for best results and came out much better and cleaner than my last Bissell I owned

Review from BISSELL Homecare
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May 24, 2023
Reviewer name: Linda M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] I have arthritis and love that I can get my floors superclean for visiting grandchildren to crawl and play on with minimal stress and strain on my body. I use it for hardwood floors and area rugs. #sweepstakes

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Sep 27, 2023
Reviewer name: Cher
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would highly recommend

[This review was collected as part of a promotion.] I love how you can sweep and mop at the same time and also do area rugs. This has cut my cleaning in half! This machine is very easy to use and has a self cleaning button. We have inside dog and this mop/vacuum does the trick! Highly recommend!

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Dec 11, 2023
Reviewer name: Stephen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, But Not a Miracle Machine

[This review was collected as part of a promotion.] It definitely gets the floor cleaner, but it's no miracle worker. We have light-color matte-finish wide-plank floor tile that is very hard to keep clean. I've tried may different things, including steam mops and spray mops -- but while they all do pick up some dirt, they also push it into the grout. I have been using a Hoover Floor Mate which at least sucks the dirt off the floor. But everything I've tried still leaves a light grey grunge on the tile. I had hoped the HydroSteam would solve the problem. It does get the floor cleaner than anything else I've tried, but it doesn't get all the grunge. (So far only hand scrubbing with some BarKeepersFriend gets it totally clean). The machine seems very well designed and put together -- far better than the Hoover FloorMate. The CrossWave clicks together and "drives" on the floor like a premium automobile vs. the FloorMate.which seems like a cheap econobox in comparison. I like the self clean mode, and the various parts wash up easily. Hopefully it lasts longer than my previous FloorMates which typically stopped working after 2-3 years. The idea that the CrossWave will clean 750 square feet on one fill is wishful thinking at best. The clean and dirty water tanks need to be much bigger. It takes me 3-4 fills to clean our open concept kitchen-dining area, which is more like 300 square feet. "Steam" mode seems to improve cleaning, but it's really just hot water -- the clouds of steam shown in the advertising are totally missing from my experience. Many stuck-on/dried-on items still require scrapping by hand to get them off the floor. Kudos to the engineers for putting the cord wrap high up on the handle, but another 5 feet of cord would be nice.. I also think they should switch the locations of the mode and power switch, but I'm getting used to the arrangement.

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Jun 12, 2023
Reviewer name: Lovella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

What an upgrade!

[This review was collected as part of a promotion.] Upgraded my crosswave to the hydrostatic. Love it! Steam feature is great so I'm not having to heat up water for cleaning. The loud high pitched noise that my crosswave had is near gone with this cleaner. That is huge! I love the self cleaning feature. Buying directly from bissell included extra brushes, filters, and samples of cleaners. Drying doesn't take long even when cleaning my area rug. The only.con I can think of is the small tanks. I wish that both tanks refilled/emptied at the same time.

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Sep 26, 2023
Reviewer name: Darrell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sorry We Didnt Get This Unit A Long Time Ago

[This review was collected as part of a promotion.] My wife opened the box and used it Day 1. Said the assembly took like a minute since only 1-2 things to snap on and off she went. Loved being able to vacuum and steam our wood floors all at once and loved the way it all turned out. Made sure to show me how to clean and change the rollers as soon as I got home! I didn't realize it has a roller cleaner as part of the unit which is pretty neat! #sweepstakes

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Jul 10, 2023
Reviewer name: Carolyn
5 out of 5 stars
5 out of 5 stars review

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Bissel got it RIGHT!!

[This review was collected as part of a promotion.] FINALLY! After buying everything possible to keep my pet friendly home and rentals clean, it was suggested to me to buy this. I did it and wasn't expecting anything g different than all the others. I WAS WRONG WRONG WRONG! This is a fabulously thorough floor cleaner and has far exceeded anything I thought possible. Lightweight, super easy cleanup and WOW what a great job it does. I'm SUPER happy I bought it and would highly recommend to anyone that loves animals but also loves a clean home.

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Jun 11, 2023
Reviewer name: Elaina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Husband walk bare feet on tile for first time in his life.

[This review was collected as part of a promotion.] Husband for first time walking on bare floors bare feet.. all years I known him he hates walk on bare floor with his bare feet no matter what cleaning one does. After few times him use this floor cleaner he told me look I actually comfortable enough walk bare feet that how clean it is. This thing weight in gold. He normally uses it while I sleeping taking care our baby by close my bedroom door.. so wake up more clean floors. Can't use it on uneven tile we did find out but other wise it great would recommend it. Definitely cut down husband complaining about floor not clean enough.

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Mar 11, 2026
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

I'm the Problem

My fiancé has been talking about the CrossWave for years. I mostly ignored him, because obviously I know everything. But after too many days with five dogs, a 7-year-old, and a yard that apparently produces unlimited dirt, I finally broke down and ordered one. The box arrived and I opened it immediately, set everything up, filled the tank, and started cleaning. Within seconds I had brown water pooling everywhere. The machine looked like it was just spreading muddy swamp water across my floor. Instead of using my brain to troubleshoot like a rational adult, I spent half the tank of water mentally drafting the most brutal review ever written. I was furious that I had just spent this much money on a machine that seemed designed to spread dirt around as efficiently as possible. Finally, I went back to the instructions. It said the brush might be too wet or there could be a clog. A clog seemed unlikely considering I had owned the machine for about seven minutes, but I pulled the roller out anyway. And there it was — a soaking wet piece of cardboard from the packaging jammed in the brush. I removed it, put everything back together, and tried again. And suddenly the thing worked perfectly. The suction was back and stronger than ever. The steam came pouring out. My floors looked amazing — which is impressive considering my five dogs seem personally committed to keeping the floors muddy. So the CrossWave HydroSteam works great st. No streaking, no leftover water, and not a single muddy paw print. My only criticism is the debris separator. I think the design could be improved. There's nowhere to set the filter/lid while you're pulling the separator out, dumping debris in the trash, and then running to the toilet to dump the dirty water. It turns into a slightly chaotic balancing act. I strongly recommend removing the packaging from the machine before using it. (Apparently that step is important.) If your house deals with the same level of chaos that mine does — kids, dogs, mud everywhere — this machine is absolutely worth it. And if it seems like it's spreading brown water everywhere… check the roller first. Trust me. Unfortunately, my fiancé was right. Please don't tell him I said that.

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Aug 6, 2024
Reviewer name: Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I highly recommend buying this product.

[This review was collected as part of a promotion.] The CrossWave was packaged very well and easy to assemble. It's first use was on new waterproof flooring that had fine drywall dust and dirty footprints. The floor was amazingly clean and so easy to use.

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