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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 211-220 of 832 reviews
Feb 12, 2024
Blake
5 out of 5 stars review

Verified Purchase

I would definitely recommend this to anyone, would buy again

[This review was collected as part of a promotion.] I use this in my whole house, living room, bathroom, ext. Hard wood plank floors and my rugs, my favorite features are the steam part really gets it clean then just as easy swap it to rug cleaning. It is overall the best vacuum/mop iv ever used

Review from BISSELL Homecare
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Nov 15, 2023
Albert
5 out of 5 stars review

Verified Purchase

CrossWave® HydroSteam™ Plus Multi-Surface Wet Dry Vac

[This review was collected as part of a promotion.] I have Tiles, Engineered wood and area carpets, the BISSELL CrossWave® HydroSteam™ Plus Multi-Surface Wet Dry Vac makes my life a lot easier, I can't believe the amount of dirt it has come from my supposedly "Clean" floors. I also love how easy is to clean the machine after each use. The clean cycle does a very good job in helping to clean the machine.

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Jan 14, 2024
Kimberly
5 out of 5 stars review

Verified Purchase

Perfectly beautiful floors in just minutes!

[This review was collected as part of a promotion.] My dreams came true! When the technology of vacuum and mop fusion arrived, I was simply thrilled. The only thing I missed was the cleansing steam sensation of my first high end mop. Now, I have it ALL!!!

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Feb 26, 2024
Karen
5 out of 5 stars review

Verified Purchase

I love this product!

[This review was collected as part of a promotion.] I feel that my tile floors are so much cleaner with this new Hydro Steam system, It's also nice to have the floors dry as you go and you don't have to stay off them waiting for them to dry. Don't hesitate to try it - I think you will be pleased.

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Apr 28, 2024
Kathym
5 out of 5 stars review

Verified Purchase

Great tool

[This review was collected as part of a promotion.] The Bissell floor cleaner works great. It vacuums, washes and steams the floor all in one shot. It's so easy to use, and it works great on my porcelain ceramic tile floors. Honestly, I've never washed my floors as much as I do now as this tool really works great and is easy to use and maintain after each use.

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Dec 11, 2023
Stephen
4 out of 5 stars review

Verified Purchase

Good, But Not a Miracle Machine

[This review was collected as part of a promotion.] It definitely gets the floor cleaner, but it's no miracle worker. We have light-color matte-finish wide-plank floor tile that is very hard to keep clean. I've tried may different things, including steam mops and spray mops -- but while they all do pick up some dirt, they also push it into the grout. I have been using a Hoover Floor Mate which at least sucks the dirt off the floor. But everything I've tried still leaves a light grey grunge on the tile. I had hoped the HydroSteam would solve the problem. It does get the floor cleaner than anything else I've tried, but it doesn't get all the grunge. (So far only hand scrubbing with some BarKeepersFriend gets it totally clean). The machine seems very well designed and put together -- far better than the Hoover FloorMate. The CrossWave clicks together and "drives" on the floor like a premium automobile vs. the FloorMate.which seems like a cheap econobox in comparison. I like the self clean mode, and the various parts wash up easily. Hopefully it lasts longer than my previous FloorMates which typically stopped working after 2-3 years. The idea that the CrossWave will clean 750 square feet on one fill is wishful thinking at best. The clean and dirty water tanks need to be much bigger. It takes me 3-4 fills to clean our open concept kitchen-dining area, which is more like 300 square feet. "Steam" mode seems to improve cleaning, but it's really just hot water -- the clouds of steam shown in the advertising are totally missing from my experience. Many stuck-on/dried-on items still require scrapping by hand to get them off the floor. Kudos to the engineers for putting the cord wrap high up on the handle, but another 5 feet of cord would be nice.. I also think they should switch the locations of the mode and power switch, but I'm getting used to the arrangement.

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Jun 26, 2023
Steve
5 out of 5 stars review

Verified Purchase

I would purchase this machine again!

[This review was collected as part of a promotion.] The absolute best floor cleaner I've ever personally purchased! Love it! Cleans my brand new porcelain floors and then I switch over to my old wood floors. Steam cleaning unmatched and I've owned quite a few.

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Sep 9, 2025
Anonymous
1 out of 5 stars review

Verified Purchase

Stopped working on 2nd room!

What the heck it stopped working after the second room

Review from BISSELL Homecare
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reply from BISSELL Consumer Care

Hi Michele, thank you for sharing your experience—we’re really sorry to hear your CrossWave® HydroSteam® Plus stopped working so quickly. That’s definitely not what we want for our customers. Sometimes a quick reset or checking the filter and water tank placement can help, but since it happened so early, we recommend reaching out to our support team at https://support.bissell.com for troubleshooting or warranty help. We appreciate your feedback and hope we can get this resolved for you quickly!

Mar 2, 2023
Susan
5 out of 5 stars review

Verified Purchase

Fast and efficient

[This review was collected as part of a promotion.] I use my floor cleaner on my stone floors. It does a much better job of cleaning the floors than anything else I've tried (mop and bucket most recently). So much faster and easier.

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Aug 8, 2024
Edward
5 out of 5 stars review

Verified Purchase

LOVE ❤️ IT!

[This review was collected as part of a promotion.] Hands down the best surface cleaner for hardwood or rugs. Extremely easy to disassemble as opposed to previous models. The steam feature and seld cleaning mode puts this model over the top

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