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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 221-230 of 835 reviews
Mar 9, 2023
Reviewer name: Diane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this again

[This review was collected as part of a promotion.] I have 4 dogs- 4 of which are not reliably house trained- they don't do walks in the rain or any inclement weather for that matter. I have taken them in and they thank me with occasional puddles. The Bissel crosswise hydro steam is a God send. I had my doubts but it is very sturdy, easy to handle and clean. I have hardwood floors and it returns the sheen and does a very thorough job.

Review from BISSELL Homecare
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Jan 8, 2024
Reviewer name: Donna
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I would not buy this product again

[This review was collected as part of a promotion.] I have the regular crosswave but I bought this model for the steam feature. I am very disappointed in the amount of steam that comes out as it is very LITTLE! I also bought the bundle because of the extra bottles of cleaner shown in the ad so I paid more!, however, those extra bottles were MINI bottles! Your ad is very misleading!

Review from BISSELL Homecare
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reply from bissellpwr

Hi Donna. We're sorry to hear you're disappointed. Please reach out anytime if we can help at support.bissell.com.

Apr 26, 2023
Reviewer name: C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good cleaner but could be better.

[This review was collected as part of a promotion.] Purchased to replace a Crosswave I had for 5 years, before it decided to die. I upgraded to the HydroSteam. I use it to clean my tile and hardwood floors and it does a good job of cleaning both. I do wish it would clean grout lines better. The brushes that come with the HydroSteam are okay, but I wish they had a brush that had stiffer bristles that would scrub better. Overall I am satisfied with the HydroSteam and would recommend it.

Review from BISSELL Homecare
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May 24, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it.

[This review was collected as part of a promotion.] I love that I can clean my floors with one pass. I have arthritis and I appreciate that I can have my floors clean enough for grandchildren to crawl and play on without so much strain and stress to my back and knees.

Review from BISSELL Homecare
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Apr 3, 2025
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Half the work, outstanding buy!

[This review was collected as part of a promotion.] I love it! I have trouble with my back and mopping has become a pain. I bought the CrossWave wet dry vac to eliminate half the work. No sweeping and mopping! Thank you for making my life a lot easier!

Review from BISSELL Homecare
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Feb 25, 2026
Reviewer name: Clarissafaye
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Love it though it takes longer than I'd hoped to get that real deep clean on my tiles and grout

Review from BISSELL Homecare
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Oct 24, 2026
Reviewer name: Bar
3 out of 5 stars
3 out of 5 stars review

Works well, until it did not

product began leaking w/ tank after a year of use.

Review from BISSELL Homecare
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reply from BISSELL Consumer Care

Thank you for your review. We're sorry to hear the machine began leaking after about a year of use. Please check that the tank is seated properly and that the seals and gaskets are clean and undamaged; if the issue continues, visit support.bissell.com or call 1-800-237-7691 so our BISSELL team can help troubleshoot and review available service options.

Apr 20, 2026
Reviewer name: Candice
5 out of 5 stars
5 out of 5 stars review

Best invention ever!

I got this for my brother who has a German Shepard and two sons. I love it so much I'm going to buy one for me and one for my mom.

Review from BISSELL Homecare
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Sep 8, 2023
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I recommend this to anyone!!

[This review was collected as part of a promotion.] We have 6 dogs, and 3 grand kids. This makes this quick clean mess cleanups a breeze and the daily maintenance smooth as well. Love this cleaner

Review from BISSELL Homecare
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Apr 21, 2023
Reviewer name: Joel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would recommend this product

[This review was collected as part of a promotion.] The machine works great my kitchen floor hasn't been this clean in a long time and was very easy to use

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055