[This review was collected as part of a promotion.] I LOVE THIS THING!! Is it a miracle worker on dried jam stuck to the floor? NO. Some things can really only be taken care of with a little elbow grease, lets be real. HOWEVER, it picks up dog hair and dust better than anything, and has a nice little compartment that separates hair and larger debris. It easily cleans dog drool off the floor (I have two Walker hounds), spilled coffee from a few days ago, no problem. Soil from a plant the hounds knocked over, easy peasy. And the best part of all, it EASILY cleans messes on the area rug, again, from the hounds chewing their bones or treats or toys or the beer that they knocked off the table and spilled everywhere. The rug is left ever so slightly damp after using the spray setting, but for how much moisture it puts out the suction is just incredible! I do find because of the amount of hair that I vacuum up, it is easier to empty out the dry vacuum junk and then do a wet cleaning round, this prevents any grime that can block the squeegee part or the filter. And for more tough jobs I use the steam setting (like on dried dog drool), and that one does take a little patience, you need to go slower on those areas. And for those who want something to clean their grout, I mean again, lets be real, that is a job for a PRO or for you to get the bleach out and get to scrubbing, like I said this thing is not a miracle worker. Overall, I would buy this a thousand times over and if it wasnt so expensive I would get one for every one of my friends. Catch me intentionally spilling things so I can bust this baby out to clean it up ;) It's lowkey addicting, so you have been warned. HAPPY CLEANING!

[This review was collected as part of a promotion.] I had been looking for something that would make my tile floor cleaning easier and yet make sure the floors looked clean and especially the grout would not tend to darken with each cleaning. I was hoping that the Bissell would do as advertised. I took the chance. Knowing the price was somewhat more than I wanted to pay. But for once I believe I got what I paid for. This unit does everthing I was hoping to find in a floor ckeaner

[This review was collected as part of a promotion.] I have two upright vacuum cleaners, an iRobot and a steam mop. With three cats and a dog, I do a lot of floor cleaning, and I do it very efficiently. Now, with my new Crosswave HydroSteam Plus I can get the floors cleaner AND I can do it with much less effort. I ordered it despite being concerned that it would be too heavy and complicated, and would just add frustration. I was wrong. It is as easy to use as any vacuum, lightweight and easy to manipulate. The learning curve is not "plug and go" but the booklet is thorough and I was doing good work within 15 minutes. And how well it works is very apparent when you see the contents of the easy-to-dump dirty water container and the trap that makes it easy to toss the yuck. It was FULL of hair, gross stuff and a great sense of satisfaction that I was getting a job DONE. No rollers to fight with to remove who knows what. And I love the clean out procedure at the end. Each time I start it up, it is clean and ready to do battle.

[This review was collected as part of a promotion.] I specifically got this to eliminate a step when sweeping and mopping my floors and well as steaming them to make a cleaner environment for my babies learning to crawl. Feedback: 1. It does the job but you have to go so slow that it doesn't save anytime. 2. The steam takes a few minutes to heat up (longer than the manual says). Not a huge deal just was a learning curve. 3. It doesn't leave enough moisture to stay wet for the required 5 minutes to sanitize. Even going over it twice isn't enough. Possibly user error? 4. It leaves about an inch and a half around the base of my cupboards and walls that it doesn't reach so I end up having to get the mop out for that anyway. Conclusion: I hope to work out the kinks and find a groove in order to work this machine into my cleaning schedule efficiently. But after two uses I'm concerned it wasn't worth the money. #sweepstakes

[This review was collected as part of a promotion.] We have 3-5 dogs in our home at any one time. In particular, my daughter has a paraplegic German Shepherd that has accidents on occasion. The Bissell Cross Wave has been a game changer. We have hardwood floors and the Cross Wave cleans up the toughest of messes. I like how easy it is to operate. Just add water and cleaner and you are good. The steam function is very handy. I think what impresses me most is that it doesn't run out of solution or fill the discharge too quickly, lasting through whatever job you have. I would definitely recommend this product.

[This review was collected as part of a promotion.] WOW! This machine does a great job cleaning our stained concrete floors. We have indoor/outdoor kitties who bring all kinds of crud in. In addition we also raise sheep and have livestock guardian dogs so we bring a lot of crud in too. The floors are now so clean and fresh smelling - it's wonderful

[This review was collected as part of a promotion.] Loving this. Had another brand, and it was... fine. But, upgrading to this has been life changing. The ability to steam clean while vacuuming and mopping is amazing. Floors feel so clean after use. Easy to use, easy to clean.

[This review was collected as part of a promotion.] Used a different brand so I expected more. Bissell delivered. With the addition of steam this cleaner works great. The crosswave has a sturdy feel, looks good. Our porcelain floor is a bare to keep looking good this cleaner and the oxy cleaning solution gets the floor clean. We would definitely recommend it, we would buy it again.

[This review was collected as part of a promotion.] I love this Crosswave HydroSteam!! I love how easy and convenient it is to use. I have three kids and two dogs and this makes cleaned up messes so much easier!! The self cleaning feature is by far my favorite part! The only thing that I find strange however is even when the product is off the light stays on when it is plugged in. Other than that I love the product!

[This review was collected as part of a promotion.] Well built and designed. More like commercial machine,than for home use. Best purchase I've made in floor cleaning,ever! It cut a 4 hour hand mopping job on my laminate floors to less than one hour. No dirty mop heads to wring out and no emptying mop bucket water 4 or 5 times. I wish the power cord was several feet longer is only thing from it being perfect.