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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 171-180 of 835 reviews
Jun 16, 2023
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I use this on ALL my floors and area rugs

[This review was collected as part of a promotion.] I recently bought an old, wool, hand knotted oriental rug. Paid a LOT to have it cleaned. Ran my new Crosswave over it the other day (in area rug mode) and was shocked at how much dirt it pulled out. Not impressed with my cleaner but very impressed with my Crosswave.

Review from BISSELL Homecare
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Oct 2, 2023
Reviewer name: Katie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love the hydro steam!

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.

Review from BISSELL Homecare
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Mar 9, 2024
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding

[This review was collected as part of a promotion.] #sweepstakes The Bissell CrossWave HydoSteam is so impressive with the amount of steam pressure it uses to allow cleaning of all surfaces. It is very simple to use and maneuver throughout my whole house. Thank you such an outstanding product.

Review from BISSELL Homecare
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May 12, 2023
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth the hype or price

[This review was collected as part of a promotion.] The steam doesn't get rid of tough on stains like it claims. It goes through product fast as well and it's time consuming to constantly change the water and then to take everything apart and clean it independently after each use. For the price, I would have expected much better results. It doesn't clean my tile at all. I would not recommend this product at all.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Hi Nicole. Sorry you're not happy with your CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Oct 16, 2023
Reviewer name: Julissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Helps keep my white floors clean!

[This review was collected as part of a promotion.] I'm really happy I decided to buy the HydroSteam. I have a crawling baby and a husky mix in the house and would you believe white floors?! This machine has vacuumed mountains of hairs, cleaned black paw prints off the white floor, food, grime, you name it and it has helped maintain my sanity. I originally bought a steam mop from another company that cost less but it gave up on my after five uses, so when I saw this, I knew I had to try it. It is on the pricier side but as I learned with the previous steam mop, you get what you pay for. It is important to run the clean cycle after every use especially for me because the machine ends up with all the husky hairs. #sweepstakes

Review from BISSELL Homecare
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Feb 26, 2024
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We recommend this Crosswave model.

[This review was collected as part of a promotion.] We had the previous battery powered Crisswave and didn't like it very much. The battery needed to be changed, so we shelved it for this model because it's corded. This model cleans much better and the steam function removes the dirt from the grout.

Review from BISSELL Homecare
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May 17, 2023
Reviewer name: colleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I had myself a floor cleaning dance party!

[This review was collected as part of a promotion.] I honestly love this machine, so much so that even on Mother's day just after purchasing the Crosswave Hydrosteam I couldn't put it away. I did almost my whole home on Saturday, but Sunday morning I was at it again. I'd love to get one for my mother, maybe the sweepstakes contest will help me out with that! It is so easy to use, I did follow all of the instructions for using the solutions and cleaning the brush. I live in a very dry place with two large Bernese Mountain dogs dragging dirt in, and shedding a lot. I could clean large sections, and found that I needed to put the unit on the cleaning tray intermittently to clean the head of dirt and fur...so much fur. The unit worked perfectly, the filter design and access to roller head made it easy to clean out the fur and debris. Allowing me to get back to the task/mopping/dance party at hand. I would recommend this unit highly and have already done so to my friends, as I was so excited about how great my floors came out.

Review from BISSELL Homecare
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Aug 17, 2024
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This unit is the best! Loving it!

[This review was collected as part of a promotion.] We have area rugs and a lot of square feet of tile. This terrific machine has made both look much better than professional cleaning people we've paid big bucks to in the past. #sweepstakes This unit is the best!

Review from BISSELL Homecare
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Mar 7, 2024
Reviewer name: Katelyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does what it's supposed to

[This review was collected as part of a promotion.] The vacuum does what it should I really really like it. If you have a dog that sheds a lot though, you have to really keep up with cleaning the vacuum because it can't hold a ton of hair. I have to stop and clean it probably two times while vacuuming my whole house and then I clean it out one last time, and do the self clean When I am done.

Review from BISSELL Homecare
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Feb 24, 2024
Reviewer name: Michael
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bested by its older sibling!

[This review was collected as part of a promotion.] The CroasWave HydroSteam attempts to raise the bar of an already great product, the CrossWave Pet Pro All In One, by adding a steamy boost to the feature set. Unfortunately, the steam feature feels a bit gimmicky and underwhelming when compared to the hype. On hard floors, where one would expect this product to shine, its performance was on par with its older sibling. Furthermore, the reduced height of the HydroSteam's head unit stuggled to pick up larger items like kids cereal, instead pushing debris in front of the unit as it went along. Although I applaud Bissell in their efforts to make a new King of the Hill in this lineup of home appliances, they fell short in their endeavors and simply missed the mark. For the rest of us, the CrossWave Pet Pro is a great bargain, especially considering it recent price reduction. If you are listening Bissell, please add a detatchable All-In-One hand wand holdable head unit that can be swapped out with the floor head, so that one can clean couches and stairs. Also improve the steam features with a rapid boiler tank and an indicator when operating pressures are met.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Thanks, Michael. We'll share your feedback with our quality team. Please reach out to us in the future if we can help with your machine under your warranty at support.bissell.com.