[This review was collected as part of a promotion.] Owned the crosswave pet pro for about two years and it broke already. I just missed my warranty on it so needless to say had to purchase a new one. I have been wanting to get the hydrosteam since it came out but couldn't justify buying another, until my other broke. My pet pro was lighter in weight and had much better suction, but the hydrosteam definitely makes the floors feel cleaner and doesn't leave streaks like my old one did. I am overall happy with my purchase as long as it doesn't break in the next few years.

[This review was collected as part of a promotion.] Great product. Assemblies easy. Easy to use. Be sure to read manual to get better understanding of the product, and how to use. I was only missing an extra brush roller. Picture shows vacuum with everything. Extra roller, three bottles of cleaning, 2 filters, and stationary cleaning base. This would have gotten 5 stars if it wasn't missing a extra roller.

[This review was collected as part of a promotion.] There are pros and cons... Pros: I love the convenience of this upright mop/vacuum and also that it has a steam option which i use every time. I don't know of any other machines that have this option yet. I also find that cleaning it out after use is not too bad. I do use the self clean after each use and it does a fairly good job especially for the roller. you still need to clean hair that sticks to the rest of the machine parts but this is reasonable. For me it does a great job of cleaning the surface of my tile floors but does not get the edges at all. also does not clean the grout. This machine would be is perfect for wood floors. But to be fair, all these machines have the same issues and I have used the hoover floor mate and also the shark hydro vac. The cons are not a deterrent for me because I have back issues and cannot do a mop/bucket. Overall it does a great job cleaning my floors and I know that every now and then I will need to do a scrub of my grout and around my baseboards. I keep a clean house and use it about every other day.

[This review was collected as part of a promotion.] Bought this to clean the vrbo I rented that was filthy. So glad I did, cleaned all the rooms and felt live able after that. Otherwise I would have had to leave and lose my money. It is heavier than my previous one but also can clean carpet pretty good because it can power thru the carpet

[This review was collected as part of a promotion.] I have 7 cats so I have a lot of pet hair and litter, the sticky clay kind when it's wet. So cleaning the machine isn't fun. It's very messy because of the liter and hair. But the cleaning is quicker. I think I'll still need to per vacuum then use the cross wave to get all the stuff that is missed. Sweepstake would be nice to win

[This review was collected as part of a promotion.] This vacuum is absolutely great, for the price this product does what it is supposed to do without fail and it is easy to clean. If you are looking for a floor cleaner that will do the job you can't go wrong with this one.

[This review was collected as part of a promotion.] I really really wanted to like this machine. I have the original crosswave that spins at 3k and does a fantastic job with minimal gripes. I was shopping for a new one because it had lost its mojo which was somewhat rediscovered with their machine cleaner that cleans the machine itself. The original crosswave never cleaned edges well but it did something nothing else did, it vacuumed and mopped at the same time!! That was huge and still is. I was hoping BISSELL would improve the edge cleaning with this iteration and having the steam was a huge bonus. We all know warm/hot reagents clean better and germs generally do not thrive outside of their preferred temps when you attack them with your cleaning solution of choice. So steam was definitely a great selling point. However, the steam is really not sufficient and to be adequate it would probably have to include a boiler which I'm told is expensive. The combo seems to actually reduce the efficiency when it comes to cleaning up my wife's sugar "coffee" drips she leaves on her way out the door to work. I have to make several passes whereas with the older model I have, it would generally take one or two passes. Don't get me wrong though, no matter the machine, the crosswaves are still better at cleaning than their counterparts and well priced for the most part. However, do not believe the 25-35% better clean marketing. And don't plan on having clean edges. Still need the occasional elbow grease.

[This review was collected as part of a promotion.] I use my cross wave hydro steam in my home with vinyl floors and on all my area rugs. I have four kids, two dogs and an elderly cat that make plenty of mess. This machine has far surpassed my expectations. #sweepstakes

[This review was collected as part of a promotion.] I really like this CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac Exclusive Bundle because it is used as a vacuum, tile and hardwood floor sanitizer, area rug cleaner, etc. This is exactly what I was looking for when I wanted a vacuum that could also clean tiles. Now that I have this, I don't have to bend down to clean my floors anymore! What I wish this vacuum had is a hand-held attachment. I bought the exclusive bundle because it comes with different sanitizers and cleaners and many other things!

[This review was collected as part of a promotion.] First off, I was amazed with how quickly I received my new Bissell cross wave! I ordered it one day, and it was literally on my front doorstep the next day. Incredible service! I chose a machine that is not cordless. I am pretty old-school, so dragging a cord around is not a big deal to me. I would rather have longer-term performance, than have to recharge a battery midway through my cleaning routine. It was very manageable to do this. I am sure there are some people who would prefer the convenience of cordless, but I didn't want to sacrifice having a certain amount of time to clean the floor before the battery died. After reading the instructions, it was no problem at all to figure out how to use the machine. I prefer to start with a clean floor, so I vacuumed with my stick vacuum first to get up a majority of hair and dust. Even after I did that, I was stunned to see how much dirt was pulled out of the crevices of my hardwood floors! I am beyond satisfied with the performance of this machine, and I can't wait to use it weekly as part of my regular cleaning routine. Additional bonus: my house actually smelled clean when I was done using it! Very nice.