Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

Member photos

  • +13 images
Sort by |
Showing 141-150 of 832 reviews
Jan 6, 2024
Reviewer name: MARY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would definitely buy the Crosswave again. Satisfied!

[This review was collected as part of a promotion.] We are using it to clean ceramic tile flooring throughout our home and are pleased with the results. Eventually, our plan is to move on to the hardwood flooring once we are comfortable with the operation process. The Crosswave does a good job on the tile. It is picking up dirt that the vacuum doesn't. Plus the fragrance after cleaning is nice.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Dec 14, 2023
Reviewer name: Patricia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this product AGAIN

[This review was collected as part of a promotion.] I have owned cord and cordless models of crosswave machines, but the Hydrosteam Model is the best !!!! I have 2 Labradors and this machine has more cleaning power works in edges and picks up shedding fur , water drips and the freshness left behind after use is amazing!!! The only wish would be for the cord to be a little longer and that I wish I would have had it years ago ! Thank you BISSELL for making my life easier

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Aug 27, 2023
Reviewer name: Marena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow! I swear i just mopped! How is it still that dirty?!?

[This review was collected as part of a promotion.] So far I am mighty impressed. It definitely isn't faster than my spin mop BUT it definitely does a way better job. I mopped with my spin mop on Tuesday and used this on Wednesday and could not believe the water was still that dirty. I have a house with 4 Ragdoll long hair cats and 4 high school and college kids plus mom and dad so we aren't terribly messy. The floors are only 6 months old... I was surprised that much came off of them as I mop a few times a week. So glad I made the purchase!!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 29, 2025
Reviewer name: Monica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Christmas present to myself!

[This review was collected as part of a promotion.] I clean my hard floors at least 5 days a week with this machine. There is always something to clean up from our pets in the house. It's easy to use and pretty quick to dump the dirty water and exchange for new. This is my 3rd Crosswave, 1st for the Hydrosteam.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Oct 10, 2024
Reviewer name: Fred
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am very glad I bought this product.

[This review was collected as part of a promotion.] I have a new home with tiles on the whole first floor that are designed to look like wood. I was uncertain about how to clean this large area beyond just dry vacuuming. I have been aware of Bissell products for a long time and decided to try their Crosswave wet vac as a solution. In the two times I have used it I am very pleased with how it has worked. There are added steps, namely the handling of the water and cleaning solution, compared to the dry vac, but the Crosswave does both the dry vacuuming and scrubbing of the floors in one operation. I am very pleased with my purchase.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jun 26, 2023
Reviewer name: Aysha
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's alright. Not as practical as you may think.

[This review was collected as part of a promotion.] This is great for light messes. It's not that practical because you have to clean every part once your finished and let it dry out or else you will have a moldy vacuum. I tried to use it for multi surfaces but I don't think it's a good idea because the wet roll gets the carpet we. Although it sucks up crumbs I would suggest to keep it for tile or wood floors.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Hi Aysha. The CrossWave isn't intended for use on carpet. Please contact us direct at support.bissell.com if we can provide some tips on how to get the best cleaning results with your machine and how to make after care cleaning quick and easy!

Sep 13, 2024
Reviewer name: Kelly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I was skeptical but not anymore.

[This review was collected as part of a promotion.] No mops or buckets. No need to vacuum first either it does it all from one machine. This is by far the best cleaning devise ever. Brought back the shine to my floors after the first time using. Cuts your cleaning time in half. I clean an Air B&B home on the side I have taken my cross wave over there cleaned floors and carpets now my employer is buying one for the house he was very impressed.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jun 19, 2024
Reviewer name: Maegan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good product

[This review was collected as part of a promotion.] I used this to clean my laminate floors. Even immediately after vacuuming it still picks up a ton of debris, especially dog hair! Only giving four stars because it did struggle to get stuck on spots clean, even with multiple passes. #sweepstakes

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
May 8, 2023
Reviewer name: Ruth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Goodbye Broom and Mop

[This review was collected as part of a promotion.] I use this on my tile, LVP, and carpets. Works wonderfully, especially for the kitchen tile. I love its self-cleaning cycle, which is nice for keeping the machine tidy between quick uses. My only nitpick is that the dirty water basin's max fill capacity seems to be smaller than the old non-steam models. Instead of needing to be emptied after every 20-30 minutes of use, I have to empty it every 10-15 minutes. Otherwise, I'm very pleased. It eliminates my need for a broom and mop entirely, and that, alone, is priceless.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Sep 26, 2023
Reviewer name: Darrell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sorry We Didnt Get This Unit A Long Time Ago

[This review was collected as part of a promotion.] My wife opened the box and used it Day 1. Said the assembly took like a minute since only 1-2 things to snap on and off she went. Loved being able to vacuum and steam our wood floors all at once and loved the way it all turned out. Made sure to show me how to clean and change the rollers as soon as I got home! I didn't realize it has a roller cleaner as part of the unit which is pretty neat! #sweepstakes

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055