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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 131-140 of 832 reviews
May 1, 2023
Reviewer name: richard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy it!!

[This review was collected as part of a promotion.] I love my new HydroSteam!! Have had the original pet crosswave, it works ok... But man oh man my floors have not looked this good in a while. Even something I thought was a permanent stain, but it "magically" went away with the steam.

Review from BISSELL Homecare
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Apr 22, 2023
Reviewer name: Julia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Live this product!

[This review was collected as part of a promotion.] I use this Crosswave steamer to clean tile and engineered wood. I vacuum an area, then depress the steam button to go over it again with the "steam mop" feature. The max fill clean water tank cleaned 750sq ft as it advertises...but I did have to stop and empty the dirty water tank halfway through, and add more clean water and solution. So there is no, clean 325sqft or 750sq ft.... It does 300sqft at a time. There are no written or picture instructions in the box... but I found plenty of videos online for review. You still should drymop at least to pick up spills on the floor. This mop is not height adjustable. And it will not act like a wetvac and pick up, say, spilled food. You do need to move slowly to clean floors. However, still faster and easier than sweeping, vacuuming and THEN mopping!

Review from BISSELL Homecare
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May 12, 2023
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth the hype or price

[This review was collected as part of a promotion.] The steam doesn't get rid of tough on stains like it claims. It goes through product fast as well and it's time consuming to constantly change the water and then to take everything apart and clean it independently after each use. For the price, I would have expected much better results. It doesn't clean my tile at all. I would not recommend this product at all.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Nicole. Sorry you're not happy with your CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Jun 13, 2023
Reviewer name: Edward
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful results with this product!

[This review was collected as part of a promotion.] We have mostly hardwood floors and keeping them clean with an active puppy in the house is a challenge! We decided to purchase the CrossWave HydroSteam Plus Muliti-surface Wet Dry Van Bundle...Our floors are beautiful and unit does an amazing job removing hidden dirt and debris from our floors! The house smells clean and fresh as well! We are very happy that we invested in vac as we have area rugs as well, we can clean one area to another with a simple adjustment with ease!

Review from BISSELL Homecare
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Jan 29, 2025
Reviewer name: Monica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Christmas present to myself!

[This review was collected as part of a promotion.] I clean my hard floors at least 5 days a week with this machine. There is always something to clean up from our pets in the house. It's easy to use and pretty quick to dump the dirty water and exchange for new. This is my 3rd Crosswave, 1st for the Hydrosteam.

Review from BISSELL Homecare
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May 17, 2023
Reviewer name: colleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I had myself a floor cleaning dance party!

[This review was collected as part of a promotion.] I honestly love this machine, so much so that even on Mother's day just after purchasing the Crosswave Hydrosteam I couldn't put it away. I did almost my whole home on Saturday, but Sunday morning I was at it again. I'd love to get one for my mother, maybe the sweepstakes contest will help me out with that! It is so easy to use, I did follow all of the instructions for using the solutions and cleaning the brush. I live in a very dry place with two large Bernese Mountain dogs dragging dirt in, and shedding a lot. I could clean large sections, and found that I needed to put the unit on the cleaning tray intermittently to clean the head of dirt and fur...so much fur. The unit worked perfectly, the filter design and access to roller head made it easy to clean out the fur and debris. Allowing me to get back to the task/mopping/dance party at hand. I would recommend this unit highly and have already done so to my friends, as I was so excited about how great my floors came out.

Review from BISSELL Homecare
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Apr 17, 2025
Reviewer name: Layla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I absolutely love this product!

[This review was collected as part of a promotion.] My whole house is tile, and was getting to be hasslle to mop! The bissell crosswalk makes cleaning up so easy! I can go from tile to area rugs with the push of a button! Best investment i have ever made!

Review from BISSELL Homecare
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Feb 17, 2023
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend to anyone that hates cleaning the floors!

[This review was collected as part of a promotion.] Best purchase I've made!! Cleaned the whole house of wood floors and did not kill my back! Used it for serious cleaning (after vacuuming, lots of dog hair) and only had do the wall edges by hand. Not a big deal since I had do the baseboards also. No streak's!! That is my worst pet peeve. Did not leave floors wet. Clean, streak free floors, worth every penny! Easy cleanup for wet and dirty paw prints. Also, was easy to clean the machine after use, making it easy to use for quick cleaning or clean-up.

Review from BISSELL Homecare
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Mar 7, 2024
Reviewer name: Katelyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does what it's supposed to

[This review was collected as part of a promotion.] The vacuum does what it should I really really like it. If you have a dog that sheds a lot though, you have to really keep up with cleaning the vacuum because it can't hold a ton of hair. I have to stop and clean it probably two times while vacuuming my whole house and then I clean it out one last time, and do the self clean When I am done.

Review from BISSELL Homecare
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Jun 21, 2023
Reviewer name: Kathleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It does what it says and more!

[This review was collected as part of a promotion.] This is an awesome product! I have pets and over 1200 square feet of tiled floors. There is a small learning curve, but it is worth the adjustment to how you vacuum and wash your floors. I have already recommended this product to all my friends.

Review from BISSELL Homecare
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