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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 121-130 of 830 reviews
Mar 4, 2023
Larry
4 out of 5 stars review

Verified Purchase

Great product. Love it. But missing extra roller.

[This review was collected as part of a promotion.] Great product. Assemblies easy. Easy to use. Be sure to read manual to get better understanding of the product, and how to use. I was only missing an extra brush roller. Picture shows vacuum with everything. Extra roller, three bottles of cleaning, 2 filters, and stationary cleaning base. This would have gotten 5 stars if it wasn't missing a extra roller.

Review from BISSELL Homecare
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Apr 3, 2025
Cathy
3 out of 5 stars review

Verified Purchase

Tricky to get started using

[This review was collected as part of a promotion.] The directions are not very intuitive. Also, the roller left lines on my floor. The roller specific for general cleaning of floors would have been nice to include in the bonus but instead we received two of the ones for sticky clean ups. I do like the clean out feature.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Cathy. We're always here to help! Please reach out anytime at support.bissell.com.

May 18, 2023
Shannon
5 out of 5 stars review

Verified Purchase

Well worth the investment

[This review was collected as part of a promotion.] Loving this. Had another brand, and it was... fine. But, upgrading to this has been life changing. The ability to steam clean while vacuuming and mopping is amazing. Floors feel so clean after use. Easy to use, easy to clean.

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Oct 15, 2024
CYNTHIA
5 out of 5 stars review

Verified Purchase

Using 1 device for all my floor types is a game changer!

[This review was collected as part of a promotion.] I use my Bissell everywhere in the house - I can easily change settings to go from my kitchen tile to my livingroom hardwood and rugs, to my entrance stone tile and runners! So convenient and works very well.

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Apr 26, 2023
Lance
4 out of 5 stars review

Verified Purchase

I would buy yhis product again.

[This review was collected as part of a promotion.] I use this machine to clean tile floors and area rugs. It leaves the surfaces nicely cleaned. As the cleaning fluid is used up it leaves a foam residue that is hard to completely remove from the tile floor. This may be user error and as I learn more I hope to find a solution. #sweepstakes

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Jun 26, 2023
Aysha
3 out of 5 stars review

Verified Purchase

It's alright. Not as practical as you may think.

[This review was collected as part of a promotion.] This is great for light messes. It's not that practical because you have to clean every part once your finished and let it dry out or else you will have a moldy vacuum. I tried to use it for multi surfaces but I don't think it's a good idea because the wet roll gets the carpet we. Although it sucks up crumbs I would suggest to keep it for tile or wood floors.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Aysha. The CrossWave isn't intended for use on carpet. Please contact us direct at support.bissell.com if we can provide some tips on how to get the best cleaning results with your machine and how to make after care cleaning quick and easy!

Jan 6, 2024
MARY
5 out of 5 stars review

Verified Purchase

I would definitely buy the Crosswave again. Satisfied!

[This review was collected as part of a promotion.] We are using it to clean ceramic tile flooring throughout our home and are pleased with the results. Eventually, our plan is to move on to the hardwood flooring once we are comfortable with the operation process. The Crosswave does a good job on the tile. It is picking up dirt that the vacuum doesn't. Plus the fragrance after cleaning is nice.

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Oct 10, 2024
William
5 out of 5 stars review

Verified Purchase

I am very glad I bought this product.

[This review was collected as part of a promotion.] I have a new home with the first floor being all tiles designed to look like wood. I was at a loss of how to clean it in addition to the use of my normal dry vac. I have been aware of Bissell's products for a long time and decided to try their Crosswave wet vac. It has been performed very well in my first two uses. Handling the filling and emptying of the water and solution are added, but easy activities, compared to just using a dry vac, but it actually performs both the dry and wet vacuuming in the same operation.

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Mar 16, 2023
Connie
5 out of 5 stars review

Verified Purchase

Love my HydroSteam!

[This review was collected as part of a promotion.] Such a fantastic idea ... vacuum and then wet mop! No more calculating timetables ... when will I have time to vacuum and then follow up right after to wet mop? I can now take my time to vacuum and then wet mop as I'm going! And the wet/steam cleaning is so much better than using a sponge mop! The clean-up is easier than I thought and quicker! Great product for my tile floors, laminate floors and large area rugs!

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Jun 12, 2023
suzanna
5 out of 5 stars review

Verified Purchase

Dog messes are NO match for this gift from the Bissell gods

[This review was collected as part of a promotion.] I LOVE THIS THING!! Is it a miracle worker on dried jam stuck to the floor? NO. Some things can really only be taken care of with a little elbow grease, lets be real. HOWEVER, it picks up dog hair and dust better than anything, and has a nice little compartment that separates hair and larger debris. It easily cleans dog drool off the floor (I have two Walker hounds), spilled coffee from a few days ago, no problem. Soil from a plant the hounds knocked over, easy peasy. And the best part of all, it EASILY cleans messes on the area rug, again, from the hounds chewing their bones or treats or toys or the beer that they knocked off the table and spilled everywhere. The rug is left ever so slightly damp after using the spray setting, but for how much moisture it puts out the suction is just incredible! I do find because of the amount of hair that I vacuum up, it is easier to empty out the dry vacuum junk and then do a wet cleaning round, this prevents any grime that can block the squeegee part or the filter. And for more tough jobs I use the steam setting (like on dried dog drool), and that one does take a little patience, you need to go slower on those areas. And for those who want something to clean their grout, I mean again, lets be real, that is a job for a PRO or for you to get the bleach out and get to scrubbing, like I said this thing is not a miracle worker. Overall, I would buy this a thousand times over and if it wasnt so expensive I would get one for every one of my friends. Catch me intentionally spilling things so I can bust this baby out to clean it up ;) It's lowkey addicting, so you have been warned. HAPPY CLEANING!

Review from BISSELL Homecare
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