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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 111-120 of 830 reviews
Aug 8, 2024
Kandace
5 out of 5 stars review

Verified Purchase

Obsessed with my new crosswave hydrosteam!

[This review was collected as part of a promotion.] I use my cross wave hydro steam in my home with vinyl floors and on all my area rugs. I have four kids, two dogs and an elderly cat that make plenty of mess. This machine has far surpassed my expectations. #sweepstakes

Review from BISSELL Homecare
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Jun 11, 2023
Elaina
5 out of 5 stars review

Verified Purchase

Husband walk bare feet on tile for first time in his life.

[This review was collected as part of a promotion.] Husband for first time walking on bare floors bare feet.. all years I known him he hates walk on bare floor with his bare feet no matter what cleaning one does. After few times him use this floor cleaner he told me look I actually comfortable enough walk bare feet that how clean it is. This thing weight in gold. He normally uses it while I sleeping taking care our baby by close my bedroom door.. so wake up more clean floors. Can't use it on uneven tile we did find out but other wise it great would recommend it. Definitely cut down husband complaining about floor not clean enough.

Review from BISSELL Homecare
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Jun 12, 2023
Lovella
5 out of 5 stars review

Verified Purchase

What an upgrade!

[This review was collected as part of a promotion.] Upgraded my crosswave to the hydrostatic. Love it! Steam feature is great so I'm not having to heat up water for cleaning. The loud high pitched noise that my crosswave had is near gone with this cleaner. That is huge! I love the self cleaning feature. Buying directly from bissell included extra brushes, filters, and samples of cleaners. Drying doesn't take long even when cleaning my area rug. The only.con I can think of is the small tanks. I wish that both tanks refilled/emptied at the same time.

Review from BISSELL Homecare
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Mar 1, 2023
Jimmy
2 out of 5 stars review

Verified Purchase

Crosswave safe great, but have room for improvements.

[This review was collected as part of a promotion.] I really really wanted to like this machine. I have the original crosswave that spins at 3k and does a fantastic job with minimal gripes. I was shopping for a new one because it had lost its mojo which was somewhat rediscovered with their machine cleaner that cleans the machine itself. The original crosswave never cleaned edges well but it did something nothing else did, it vacuumed and mopped at the same time!! That was huge and still is. I was hoping BISSELL would improve the edge cleaning with this iteration and having the steam was a huge bonus. We all know warm/hot reagents clean better and germs generally do not thrive outside of their preferred temps when you attack them with your cleaning solution of choice. So steam was definitely a great selling point. However, the steam is really not sufficient and to be adequate it would probably have to include a boiler which I'm told is expensive. The combo seems to actually reduce the efficiency when it comes to cleaning up my wife's sugar "coffee" drips she leaves on her way out the door to work. I have to make several passes whereas with the older model I have, it would generally take one or two passes. Don't get me wrong though, no matter the machine, the crosswaves are still better at cleaning than their counterparts and well priced for the most part. However, do not believe the 25-35% better clean marketing. And don't plan on having clean edges. Still need the occasional elbow grease.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for taking the time to provide us with your feedback, Jimmy. We will share this with our quality team and hope that you'll reach out to us direct at support.bissell.com if we can help with your CrossWave in the future.

Sep 2, 2023
William
5 out of 5 stars review

Verified Purchase

I would buy this again.

[This review was collected as part of a promotion.] I also have the Battery CrossWave Wet Dry Vac machine which does a good job cleaning our tile floors, but we like the CrossWave HydroSteam Wet Dry Vac because of the Steam feature that it has. Does a good job getting unseen dirt from the tile floor.

Review from BISSELL Homecare
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Jun 21, 2023
Kathleen
5 out of 5 stars review

Verified Purchase

It does what it says and more!

[This review was collected as part of a promotion.] This is an awesome product! I have pets and over 1200 square feet of tiled floors. There is a small learning curve, but it is worth the adjustment to how you vacuum and wash your floors. I have already recommended this product to all my friends.

Review from BISSELL Homecare
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Mar 16, 2023
Billie
5 out of 5 stars review

Verified Purchase

I would buy this product again

[This review was collected as part of a promotion.] I have a hard time vacuuming and then moping my floors. This wet/dry vac is great for me, I do not have near as much back pain using this vac. It is lightweight and takes half of the time. I would definitely buy it again.

Review from BISSELL Homecare
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Jul 5, 2023
Tina
5 out of 5 stars review

Verified Purchase

My OCD is at peace with my new CrossWave!

[This review was collected as part of a promotion.] I have used many types and brands of floor cleaners through the years and hands down Love the CrossWave!!! The combination of the cleaning methods takes the hassle out making my floors exceptionally sterile and spotless and with the added bonus of smelling great! It is lightweight and extremely easy to use.. I don't know how I have lived without it and luckily I won't ever have to anymore!! This product has truly Clean Freaked me out!!

Review from BISSELL Homecare
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Apr 1, 2024
Joe
5 out of 5 stars review

Verified Purchase

I would definitely by this product again.

[This review was collected as part of a promotion.] This is a great product for my use on textured ceramic tile floors. My only complaint is the instruction manual should have actual pictures of the items included in the package. It took several tries to speak with someone at Bissell for actual help. Even then I was put on hold for an extended period of time waiting for the assistance. The product lived up to my expectations for cleaning.

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Feb 7, 2024
Kimberly
5 out of 5 stars review

Verified Purchase

Cool product for fast and easy mopping

[This review was collected as part of a promotion.] Another cool product from Bissell. I have a long hallway and good sized bathroom with tile and I hate mopping. I can use the Crosswave and get them done quickly. It doesn't clean right up to the wall but you can't expect it to do everything. I can just quickly run a swiffer along the walls and finish up. Easy to take apart. Easy to clean out. Has an awesome self-cleaning mode, which I absolutely love. I imagine cleaning the brushroll each time would be zero fun. So self-cleaning is awesome.

Review from BISSELL Homecare
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