Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

Member photos

  • +13 images
Sort by |
Showing 111-120 of 832 reviews
Mar 3, 2023
Reviewer name: Hirian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent and useful product, I have recommended it to all .

[This review was collected as part of a promotion.] I have a 90lbs dog that loves chasing everything in the yard and his paws get extremely dirty. I have used the crosswave every other day since I purchased it. It is definitely worth the money and very useful for my household. Highly recommended getting it floor an quicker way of keeping your floors clean.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Mar 26, 2024
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vastly cleaner floors over traditional mopping

[This review was collected as part of a promotion.] I have a large house with pets and kids. I have been mopping for years, but my floors were never as clean as they are now after using the CrossWave. I vaccummed, and mopped, then used the Crosswave and I was pooring out mud from the dirty bin of the Crosswave. I added the hard floor sanitizer and my house smells fresh, no more pet smell. The crosswave is simple to use and I was even more surprised by how well it cleans itself. I tried cleaning the roller by hand initially while I was rinsing the dirty water bin and it didn't come very clean. When I put the machine in the "dock", and did the self clean, it came out perfect automatically. The machine is light weight and has a long cord, so I find it extremely user frendly. I demenstrate it to my friends and family when they come over just for fun. Best floor cleaning machine I've ever owned.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Mar 15, 2023
Reviewer name: Menahil
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great concept but requires a lot of work.

[This review was collected as part of a promotion.] The vacuum itself is great. The concept is great. It came with several cleaners included and the brush rolls are great. However, there were several issues. First off, if you have a huge place to clean, you will constantly have to empty out the dirty tank water and keep refilling the clean water tank. Apart from that, as a family of 8 people (6 kids), this is just not effective. We thought that the dual feature of the vac-mop would help keep the floors clean. It is a lot more time-consuming to clean the same area with this machine than I could have manually done with a broom and mop in half the time. You need to repeatedly go over areas for it to clean them at times. Apart from that, at times, the vacuum would start dispensing dirty water over the clean floor. And lastly, clean-up of the vacuum is a hassle. Everything needs to be hand-washed and air-dried before the next use. Then we thought that we could use this as quick in-between regular cleaning. The vacuum still needs to be cleaned up after every use, be it an extensive clean-up or a quick in-between clean-ups. The whole point of multiple features like vac-mop, and steam mode is to get the job done better and effectively in less time. Practically does not work that way. Other than that, the vacuum itself is great, just does not work for my needs.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Menahil - Thanks for your feedback and we're sorry to hear it's not meeting your needs. If we can help with your machine, please don't hesitate to reach out at support.bissell.com.

Apr 30, 2023
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this one over again for sure!

[This review was collected as part of a promotion.] I am impressed with this machine. I love that it is sleek instead of bulky. Self cleaning is a huge plus. Most of all, it got every stain out of my carpet! Some had been there for a couple of months.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Apr 3, 2025
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Half the work, outstanding buy!

[This review was collected as part of a promotion.] I love it! I have trouble with my back and mopping has become a pain. I bought the CrossWave wet dry vac to eliminate half the work. No sweeping and mopping! Thank you for making my life a lot easier!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Feb 27, 2023
Reviewer name: Lisa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I would buy again...

[This review was collected as part of a promotion.] There are pros and cons... Pros: I love the convenience of this upright mop/vacuum and also that it has a steam option which i use every time. I don't know of any other machines that have this option yet. I also find that cleaning it out after use is not too bad. I do use the self clean after each use and it does a fairly good job especially for the roller. you still need to clean hair that sticks to the rest of the machine parts but this is reasonable. For me it does a great job of cleaning the surface of my tile floors but does not get the edges at all. also does not clean the grout. This machine would be is perfect for wood floors. But to be fair, all these machines have the same issues and I have used the hoover floor mate and also the shark hydro vac. The cons are not a deterrent for me because I have back issues and cannot do a mop/bucket. Overall it does a great job cleaning my floors and I know that every now and then I will need to do a scrub of my grout and around my baseboards. I keep a clean house and use it about every other day.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Apr 28, 2023
Reviewer name: Lizeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] This makes it easy to clean and it picks up all the hair and dust on my wood floors and tiles. I have three dogs and hair is always everywhere. I haven't tried this on a rug or carpet since I don't have either. #sweepstakes

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 17, 2024
Reviewer name: Jeremy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect For Busy Families

[This review was collected as part of a promotion.] I use my CrossWave to help clean up after my busy family. This was the perfect choice to quickly sanitize small messes from our puppy or completely clean the pergo floors throughout our whole house after after our boys have been playing outside tracking in grime. I'll never be able to go back to using a standard mop or any of the other hard floor cleaners.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Oct 2, 2023
Reviewer name: Katie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love the hydro steam!

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
May 7, 2023
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works like they advertise !

[This review was collected as part of a promotion.] This works great, I clean a lot but did not realize my floors were THAT dirty. It also does a great job of removing the water put down, floors were dry in no time and with the solution provided it smelled great !

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055