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Customer reviews for Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black
4.5 out of 5 stars
stars
563 ratings219 reviews
  1. 5 stars78% (441)
  2. 4 stars7% (41)
  3. 3 stars5% (29)
  4. 2 stars2% (10)
  5. 1 star7% (42)

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Showing 31-40 of 219 reviews
Feb 8, 2026
Reviewer name: NICHOLAS
3 out of 5 stars
3 out of 5 stars review

decent freezer but it is shorter than our other 7cu ft freezers by about an inch. We purchased this for breastmilk storage and was disappointed because the lid doesn't shut when I transferred the bricks from an already full freezer of the same storage capacity.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello NICHOLAS, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Feb 1, 2026
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Great size, price, and build

Picked it up in my dad's explorer, fit great. It's the perfect size in my garage. It has frosted up on me a bit in the year and a half I've had it, but not terribly (not worth defrosting anyway). I haven't overpacked it and have it set on the absolute lowest (least cooling) setting and it's keeping everything frozen. Great deal on a really nice looking and working freezer.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Amanda, we are glad to hear you are pleased with the value and performance of your Frigidaire Gallery 7 Cu. Ft. Chest Freezer.

Aug 1, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Dents and disregards for my purchase

I ordered online because I didn't have a way of picking up the freezer myself and Sam's doesn't deliver. It took a week to get it. When the truck arrived on my property I went for my shoes and they spun out of here leaving the freezer in my driveway. I got it in the house, unwrapped it only to find one corner bottom dented inward. A dent in the front. I haven't plugged it in yet due to waiting the 24 hours as I'm sure these guys were not careful with the product. I am frustrated about the whole thing. If I return it, I can't get it the the store and if it doesn't work I still don't have a freezer. I will never order online Sam's again.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear your Frigidaire Gallery 7 Cu. Ft. Chest Freezer arrived damaged. Please contact our support team so we can review the issue and assist with next steps. You can reach us at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Jun 19, 2025
Reviewer name: Amy P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful Performance/Terrific Space

This freezer was easy to set up, and holds an extraordinary amount of food. I'm not close to the coldest setting and the food is staying at -4° (F).

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Amy P, we are pleased to hear you are enjoying your Frigidaire Gallery 7 Cu. Ft. Chest Freezer.

Jan 3, 2025
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

High quality chest freezer

Perfect smaller sized freezer for use in our garage, but plenty big for the extra items we typically have leading up to holidays.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Mike, we are glad to hear you are pleased with the size of your Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black.

Nov 5, 2024
Reviewer name: Mrs Mack
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Gave 3 would of been 5

Would have have 5 but has some damage upon delivery. Other than that it run good and freeze even better.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Mrs Mack, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Oct 6, 2024
Reviewer name: Ms Jones
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed….Too many Dents!

The freezer looked nice but it had three big dents. I retuned it. However customer service was very nice and helpful.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Ms Jones, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Sep 2, 2026
Reviewer name: RS
1 out of 5 stars
1 out of 5 stars review

Inspect carefully

Unpacked it today after curbside pickup of the freezer and found a sizable dent in the top edge. Box was not damaged at all. Very poor quality control!

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello RS, we’re sorry to hear that your Frigidaire Gallery 7 Cu. Ft. Chest Freezer arrived with a sizable dent along the top edge. We understand how disappointing it must have been to discover the damage after pickup, especially when the box itself showed no signs of damage. We also understand your concern regarding the quality control of the product.<br /><br />Please contact our support team so we can review the issue and assist with next steps. You can reach us at support2&#64;curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Jul 17, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Not accurate

Do not order this product online, pick up order or go to the store due to it been unavailable Sams Club not accurate with inventory they sell this freezer without having it available. Unfortunately I will not be able to try this freezer. Sams club bad customer service.

Helpful?1380DY3EO21I13607863503
Jul 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

A Piece of Trash

This freezer didn't last a year, then it took almost 3 weeks for the manufacturer to tell me they would only refund $199. And if I want to be refunded the tax reach out to the retailer. Really!!! Of course I want to be refunded my tax. Not only I'm waiting for the $199, now I have to waste gas to go to Sam's to get a refund for tax and not to mention I have to spend money to dump the broken freezer. I wouldn't recommend this freezer to anyone nor would I ever purchase one again, I have never heard of this, I have lost more than the freezer was worth over $300 worth of food wasted, $100. To dump it, this is horrible customer service, they wouldn't replace the lost food

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Thank you for your feedback. Your refund of $199.00 reflects the original purchase price of the product, which is the amount covered under the manufacturer&#39;s warranty. U.S. state sales tax is collected and remitted by the retailer to the state taxing authority and is therefore not refundable by the manufacturer. We appreciate your understanding.