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Customer reviews for Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black
4.5 out of 5 stars
stars
551 ratings216 reviews
  1. 5 stars78% (432)
  2. 4 stars7% (40)
  3. 3 stars5% (29)
  4. 2 stars2% (10)
  5. 1 star7% (40)

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Showing 21-30 of 216 reviews
Sep 27, 2024
Reviewer name: KJT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Just what I needed

Only had it a few weeks but so far it is working fine.I just wish they would produce these products in the USA..American name like Fridgidaire and made in China..

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Jun 23, 2024
Reviewer name: Mauitech
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Needs better packing

Nice compact freezer. arrived with many dents. 2 major dents on lid. may have been why the freezer was running constantly. No way to adjust lid for a good seal. I returned it.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello Mauitech, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 19, 2024
Reviewer name: SM
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Freezer Received Damaged - Twice!!

Don’t waste your time ordering this freezer!! The packaging is very poor. The first one arrived in a damaged box and the freezer inside was very badly damaged. The replacement freezer was also damaged when received.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello SM, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Aug 26, 2024
Reviewer name: Ben S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great freezer

Great deep freezer from a great brand. Stays very cold even when it’s hot outside as it is garage ready. It is also very spacious even though it’s only 7 cu ft. 100% would buy again.

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reply from Curtis International Ltd.

Hi Ben S, we are happy to hear you are pleased with your Frigidaire Gallery 7 Cu. Ft. Chest Freezer.

Jul 3, 2025
Reviewer name: Thom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

A decent freezer for the price. It is small enough that it fit into the back of my Outback (on its side). I waited the 24 hours before plugging it in. It cooled quickly and I haven't heard it make a noise.

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reply from Curtis International Ltd.

Hello Thom, we are glad to hear your Frigidaire Gallery 7 Cu. Ft. Chest Freezer is performing satisfactorily.

Aug 1, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Dents and disregards for my purchase

I ordered online because I didn't have a way of picking up the freezer myself and Sam's doesn't deliver. It took a week to get it. When the truck arrived on my property I went for my shoes and they spun out of here leaving the freezer in my driveway. I got it in the house, unwrapped it only to find one corner bottom dented inward. A dent in the front. I haven't plugged it in yet due to waiting the 24 hours as I'm sure these guys were not careful with the product. I am frustrated about the whole thing. If I return it, I can't get it the the store and if it doesn't work I still don't have a freezer. I will never order online Sam's again.

Helpful?1380DY3EO21I13607863503
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear your Frigidaire Gallery 7 Cu. Ft. Chest Freezer arrived damaged. Please contact our support team so we can review the issue and assist with next steps. You can reach us at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Jul 23, 2026
Reviewer name: Leon
1 out of 5 stars
1 out of 5 stars review

Terrible customer service by Sams

Terrible customer service by sams club. I paid to have the freezer delivered July 2nd. The seal around the freezer door is warped allowing air into the freezer constantly causing excessive frost around that corner and the compressor to run more consistently throughout the day because of it. Sams said they wont do anything unless I bring the freezer to the store. Thank you for the "new" defective $200 freezer that you delivered to me Sams Club.

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reply from Curtis International Ltd.

Hello Leon, thank you for your feedback. We’re sorry the Frigidaire Gallery 7 Cu. Ft. Chest Freezer, Black did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support. One of the lid hinges may simply be out of adjustment - loosen the hinge bolts and adjust the lid so the gasket is compressed evenly and tighten the hinge bolts.

Jul 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

A Piece of Trash

This freezer didn't last a year, then it took almost 3 weeks for the manufacturer to tell me they would only refund $199. And if I want to be refunded the tax reach out to the retailer. Really!!! Of course I want to be refunded my tax. Not only I'm waiting for the $199, now I have to waste gas to go to Sam's to get a refund for tax and not to mention I have to spend money to dump the broken freezer. I wouldn't recommend this freezer to anyone nor would I ever purchase one again, I have never heard of this, I have lost more than the freezer was worth over $300 worth of food wasted, $100. To dump it, this is horrible customer service, they wouldn't replace the lost food

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reply from Curtis International Ltd.

Thank you for your feedback. Your refund of $199.00 reflects the original purchase price of the product, which is the amount covered under the manufacturer's warranty. U.S. state sales tax is collected and remitted by the retailer to the state taxing authority and is therefore not refundable by the manufacturer. We appreciate your understanding.

Jul 17, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Not accurate

Do not order this product online, pick up order or go to the store due to it been unavailable Sams Club not accurate with inventory they sell this freezer without having it available. Unfortunately I will not be able to try this freezer. Sams club bad customer service.

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Aug 9, 2026
Reviewer name: Carmen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely worth the money

I love that it can be used as both a fridge and a freezer. It’s definitely worth the money!

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