This is a great little freezer, it worked perfectly out of the box. The packaging was well designed, there was no damage whatsoever. Another nice feature is that it can be converted to a refrigerator if wanted. Well worth the great price.

Really like this freezer. I need ice packs for orthopedic pain and this freezer freezes the ice packs better than our stand up deep freezer

I love that it can be used as both a fridge and a freezer. It’s definitely worth the money!

Best purchase I could’ve have bought at a time my fridge went out and trying to savage as much food as possible this deep freezer came in handy.

Does exactly what we needed it to do. Fits in corner of the garage. Doesn't take up much space. Super quiet and stands up to Florida heat. Excellent freezer for storing breast milk in large quantities. Picked up in-club so can't speak to delivery/shipping but the unit is packed very well with lots of foam and is snug in the box. If you have to tip the unit for whatever reason, make sure you wait the full 24 hours before plugging in. The only "downside" is that it's not a fully open rectangle on the inside. It has a small step up where all the components are housed. Not a deal breaker. Just need to be creative when packing. Haven't had to defrost yet, but it's a manual process... Aka scrape by hand.

So far so good. Only have had for 2 weeks but seems to b doing the job. Very easy to get started . Took out of the box and plugged it in overnight before I added and food— it was cold cold the next morning. Put my food in and within 6 hours the food was frozen . I wanted an upright but couldn’t find one at reasonable price - this chest model is very easy to get to all your items - it easy to reach the bottom of the chest without any effort other than to bend over.

I bought this in the store and brought it home. The box was not damaged but when I took it out, it was dented and smashed pretty bad on the front and back of the freezer on the right hand side toward the bottom. Works okay but just disappointing to buy something brand new and have it come out of the box that way. It's for the garage so decided to just keep it.

My poor review is not a reflection on how the unit it is performing, but due to the numerous dents that were caused during shipping. Since I purchased for my garage, and waited over a week for delivery, I decided to keep it. I would not recommend ordering appliances from Sam's for delivery, since the packaging will not protect the unit during shipping.

Item came pretty quick. But came damaged. Dents on the top and 2 main sides. Plus it seemed like it had leaked some type of liquid. Purchase in store vs delivery so you can see how banged up the box is prior to purchase. After looking at more reviews would have skipped it.

I wanted to share my experience with Sam.com. When the chest freezer arrived from the warehouse, it appeared to have been previously returned. As a result, I am hesitant to place future orders through Sam.com, and my family shares this sentiment. I apologize for providing this feedback, but I felt it was important to share my concerns about the product's condition.