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Sams Club
Customer reviews for Member's Mark Kids' Explorer Sofa, Assorted Colors for
Member's Mark Kids' Explorer Sofa, Assorted Colors
4.6 out of 5 stars
stars2,566 ratings1,105 reviews
  1. 5 stars82% (2,104)
  2. 4 stars6% (157)
  3. 3 stars3% (86)
  4. 2 stars3% (72)
  5. 1 star6% (147)

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Showing 351-360 of 1,105 reviews
Jul 21, 2022
mamax2
2 out of 5 stars review

zipper issue

My kids love this! We use it daily. The problem with it is the zipper. We had to take one off to clean up a spill. Now we cannot close the zipper. Because we cannot close it, that section is now useless. If there was a way to replace the cover I would love it.

Helpful?7EBJOBR5MA4L13606953160
reply from Member's Mark

We apologize for the issue with the zipper, mamax2. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.

Dec 4, 2023
kj
1 out of 5 stars review

Sam’s pulling a scam

BUYER BEWARE! If you purchase this item or anything else on sale, they can mark them as out of stock and tell you that they’ll refund you (the discounted price mind you) but not replace it. They’ll then tell you that once it’s back in stock, you’re more than welcome to purchase again (the regular price). Sam’s is SCAMMING people and getting them to pay full price for items they bought on sale. And don’t bother calling for help, they’ll just blame the mail carrier, even after the mail carrier confirms they never received it from sams club. Ridiculous.

Helpful?7EBJOBR5MA4L13606953160
Jan 11, 2026
Rachael
5 out of 5 stars review

Highly recommend!!!

An absolute 10/10 purchase!!! I bought 2 sets as a Christmas gift for my 7 year old and 15 m.o. boys. That's a pretty big age gap but I couldn't tell you who has loved it more!!! I think it's great for all ages and they literally play on it for HOURS everyday!! I have so many build ideas saved of tik tok and it's so much fun to scroll through and see what build we can do next! If you are on the fence, just get it!!!!

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Jan 8, 2023
Momboss7
5 out of 5 stars review

WOULD HIGHLY RECOMMEND

My kids loves this sofa! Making forts, having all-nighters, wrestling, watching movies.. you name it, they have done it! Incredibly easy to clean. I take the coverings off and zip them up before putting them in the washer. It has help to prevent incident with zipper malfunction! Buy it for the kiddos! You will not regret it!

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Aug 25, 2021
emachen14
1 out of 5 stars review

Great for a month!

Dont waste your money. The zipper is absolute junk after washing one time and following wash instructions. The zipper will not close anymore. Also, total junk, is the warranty that is offered on the product. Club will not replace it (I moved 4 hours away from the club I purchased it from so I can't bring it there) and because I didn't purchase it online, the actual company will not replace it. Why offer a warranty then? Sam's Club does not back up their own company products.

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Jul 13, 2021
Dr Dave
5 out of 5 stars review

Kids love them, well made.

Bought a couple. There were some fights over the middle child knocking down the oldest's creations however overall they have been an excellent addition to there playspace. All the kids like making their own fort or obstacle course. They are also doubling as gym mats. Hopefully they come back in stock as I'd like to get a green one.

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Apr 27, 2022
Vanessa
1 out of 5 stars review

ZIPPERS WILL BREAK

I bought this for my kids on Christmas & they loved it! Unfortunately the zippers do not last! Around February I emailed customer service & they sent me new covers which was awesome of them! Because there is a 1 yr warranty but now April the zippers have broken again. At this point I will have to return it.

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Feb 25, 2022
Kris
4 out of 5 stars review

DIY Decompressed Cushions Problem Fix!

We bought 2 of these at different times…. One around Xmas time, decompressed in a matter of hours. 2nd one we bought second hand but still brand new in box. After 16 hours and it still hadn’t decompressed I decided to take my hair dryer to it. I removed the covers then went over every side and every corner with the hair dryer on all six cushions. The heat decompressed them beautifully. There were some creases that the heat couldn't get out but sprayed then with a little water, rubbed it in and let it set, it puffed right up after a while. Hope this helps anyone with decompressed cushions.

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Dec 4, 2021
dodge0624
1 out of 5 stars review

Ummmm NOT worth the $175............

We bought this couch for my almost one year old for Christmas. Because you are supposed to take them out of the box after so long we decided to go ahead and open it and hide it from her. Upon opening and letting it inflate it reeked of PEE.....yes PEE. And to add to it one of the zippers was split open and for the life of me I cannot get it to zip. So disappointed. I tried talking to customer service at our local Sam's club and the employee just stared at me and said there was nothing he could do. UGH.

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Sep 15, 2021
Kitkat
2 out of 5 stars review

Verified Purchase

Below my expectations.

For the price, I was shocked at how small it was. The kids tried making the different configurations but it just doesn’t stand up. Too wobbly. And it’s too small for them to play under only the two year old can walk into the fort formation. I’m really disappointed. I’d take it back but the kids played on it already. It also says the foam will expand into the covering but so far it has not. So the covers are too big and flop around. The zipper pulls stick up and are large. They don’t tuck in and one of the kids scraped themselves on it. Would not recommend.

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