Unit installation went well. Think some improvement if the prep are for hook-up done so the electric company come once , shuts down a nd 10 minutes or so later re-connects rathe than leaving the customer w/o power for most of the day.

Maintenance was completed 2 months ago , during STORM it stopped running . repair came out ,not fixed , still OOS . need help can you help to send parts needed to GenX ASAP Please , unit was installed on 05/01/24

Bought this to protect against power outages forcing me out of my house. It needed to be automatic so that my wife doesn't need to start a generator if I'm at work.

easy to install. small compared to diesel power plants. very silent compared to my neighbor's diesel one. transfer switch very reliable. excellent price

had generator install by class A electrical contractor. it was the best way to go. We have had 4 power failures since we hooked it up last Oct 2016. It kicked on exactly on its own and shut down when power returned. Could not be more pleased...

Installed the 22KW propane model in November, got to benefit from it for 3 hours Christmas evening with power outage when the whole family was there. A great safety net feeling when home now and when away as well.

The only thing is I am not happy is I bought it thinking I could use the app to check statues but in Canada they don't install the cellular card or even on WiFi. I only found this out after it was installed

We have only had the generator about 3 months, but it seems to be of excellent quality. It has had to come on, due to power loss, once, and performed perfectly.

I have a hand full of customers that travel and this item is great for them and myself. We can keep an eye on the generator and they have piece of mind when they are away. Easy to install and the process to activate is not hard to follow.

Easy to install, did all the work myself (I am a home building contractor) The unit came on just as it is supposed to when we had a power outage and shut of whet the power came back on. I would recommend this product.