Even though we've only gotten to use our generator for 3 hours since installation, my husband and I appreciate the fact that if and when we do lose power, we don't have to drag out the portable genny, fill her up with gas and oil and repeat that every 4 hours. We look at this as "our retirement dollars at work"! So glad we decided to have Family Electric install this for us!!!

I had a 55KW diesel generator that was too much for our needs and not reliable for a non mechanical person. I have the 22KW Generac and it was all installed and working in half a day in a very professional manner. It does its five minute check every Sunday without fail. The other week high winds took out hydro and it the generator cut in seamlessly at -23c. Hydro said five hours but at three hours the generator turned off as the power was back on. Living in the woods this is just what I had hoped would happen, piece of mind power.

This unit needs a wiring harness or a different location for the terminals. It is difficult to get the heavy wire into the limited space provided and the location of the terminals is not easy to reach. I have not had a power outage since installing so I am not sure how well it will work.

I purchased my Generac and the installer that represented Generac was wonderful explained everything and was done in a timely fashion. The Generator was up and running and with in a few days I lost electric for 12 hours and the generator kicked in and we where lite up like a Christmas tree at night when our neighbors where in the dark. ( felt bad) since then we have lost power two more times (this is so un usual for us) since then. I have been telling everyone that will listen to me they have to get one. It has more than paid for it self since my husband is handicapped and must have electric. Thank you for a great product. Gerry

We live in an area where power interruptions are frequent. The extreme cold that we experience in the winter could cause a lot for potential freeze damages in the house (water pipes, hydronic heating system,..). Recently we had a 6h power outage, the generator kicked on automatically and started humming. All was working in the house, we watched a movie while our neighbors were waiting anxiously in the dark for the power to be restored.

Had some Issues with a bad hunting problem with the motor after the unit was installed , it took several return visits from the installer to get it to run smooth , it has been two months now and it seems to be running OK on its weekly run , other than that I like it

Great product. Works by itself even maintenance testing. Gives us great peace of mind to know we will always have electricity. We had no electricity for a week a couple of years ago due to ice storms and it was awful. When 30,000 + other homes don't have it either it was hard to travel on ice or find vacant hotels. Believe me a camping heater won't keep your home warm. Tried it. A neighbor was out of state during storm and he came back to broken water pipes and water and electric damage! Anyone on the fence should get one before it's needed. Get this installed by Generac company certified for maximum quality. Failing to plan is planning to fail.

I truly can not totally review. The unit was installed on time and in a very professional manner. It tests itself every Monday and there are no issues. I have not had a poer outage, since the installation and would have no way to reate the unit until I have one. THANKS RICK

After the third power outage due to storms I'm convinced I don't ever want to be without my Generac again. In each case it only took seconds before the unit kicked in and out kept us comfortable. The first time, during a hurricane, we ran on it for 3 days. I forgot we didn't have electric. Even the neighbors came to check it out.

I bought one of the first automatic standby Generacs years ago. I hope the new one is as good as the old. The old one was plug and play on the wiring. New one is more difficult on wiring. Have to call or go on Internet to activate. They don't want the average homeowner to install, that's a missed opportunity. Good unit so far.