The new generator came to the rescue almost immediately after installation. The power went out and the generator came on and we did not realize it right away because it runs so quietly. Then during the severe weather our power was out for several hours and we were the only family with lights and all the other amenities in our neighborhood. Wonderful!!!

this unit was a replacement for a 18kw generac , it only lasted for less than 500 hours less than 8 years old. current one 22kw on its first weekend run, it started to have a slight surge. found the air filter had to much fire retardant on it changed out for new now its ok. hope this one lasts longer!

We are just getting ready for the electrician to hook it up. It was delivered timely, we kept it in the garage until we got the cement pad poured. My husband will hang the box that came with it on the wall of the basement, then we will wait for the electrician. Don’t know how well it works yet but hoping by the name Generac it will work well.

Purchased at the right time,researched price,quality and performance ..picked Generac and experienced a power outage for 5 1/2 hours. Transferred over and back without a hitch.(mother in law was home and didn't notice anything). One of the best investments i ever made.

My unit was installed in March 2016. Other than the weekly exercise period, there have only been a few times when the generator kicked in due to loss of power. There has been no problem with almost immediate replacement of power. There has been no failure to kick in. I'm very satisfied and happy with my purchase and dealer/installer.

Works like advertised. I would recommend to anyone using LP gas that are not near a major road get a 1000 gallon tank. I purchased a 500 gal not realizing that they only fill to 80% or 400 gallons. I wish they had put a opening on the bottom of the housing to make run electric lines underground and up through the slab easy. It was hard to cut a whole through the base with a new whole saw.

I love everything about this product except one thing.....there is no app or internet based access to my Generator. When we are away sure would be nice to click on my Generac App to keep status of what's going on with my unit.....Seems this would be a given in this day and age of technology. Let's hope that this will be available in the near future and be adaptable to my unit. Also I was unable to upload my pics as you have a 5MB limit...my mobile phone takes HDR pics and are bigger than your limit - that's unfortunate...maybe just restrict the total size instead of the pics themsleves.

We had this generator installed in December and so far we have not had to use it. That's a good thing. In the past we have had to sit in a dark, cold house for up to a week. We're too old for that now. We kept seeing General generators being installed in several new houses being built in our area so we talked to a few of the neighbors, made a call and got one ordered. We go out and check when it runs its test and I hate to say it but I'm ready for a power outage!

I have 2 outagedes already and the system work great, when the power went out and come on. This was great the first one was around 4 hours and I am total Electric, TV worked Lights worked, refrig stay on & the heater stay working. Great system. I am proud I bought it and it was a easy installed and delivery. A Big Thank you

It's a good feeling knowing that we will not lose power to the house if the power goes out for some reason. I live in Florida just a few miles from the Treasure Coast so we are subject to the impact of Hurricanes. In fact, not long after we moved here in late September, we experienced Hurricane Mathew and the power to our house went out shortly after the winds reached Tropical Storm Strength. I had a portable small generator (3000 Watt) that I connected to the main panel to power a few lights, the refrigerator and even the TV. Although that was nice, having no AC was a little trying and the pool pump being out had a small affect on the water quality. Now we have the whole house Generac Generator that has been installed and tested. It will carry the whole house including the AC and the Pool Equipment (Heater and all). It is a good feeling to know that if we do lose power again, even for a long period, we will have our own little power supply to keep us comfy, assuming the Storm doesn't destroy the house to the point we can't stay in it! :-(