Ed and his crew were very professional, timely and efficient… The unit was installed, completed and running in one day. This is our first winter storm season that we have the unit. It works GREAT and does exactly what Ed said it would do in a power outage!

My unit has kicked in multiple times since our purchase, be it minutes are hours. There is a minimum loss of power from outage to generator transfer. When power restored, there is no "blink" to indicate house power back on. Once a week , as scheduled, it starts up to run a five minute test.

This is my second generac unit. The new one is much better than the first. The steel case on the first rusted very quickly here in S. Florida. The battery charger on the new unit was a terrific addition but did require some new wiring that the first unit didn't need. So far no problems (in use for six months).

Although we have had only a couple occasions to rely on the Generac, it has been helpful. We no longer have to go out into the storm to hook up the portable one. The Generac smoothly operates and is much quieter than the portable was. We are assured if we are not home, everything will be fine.

I'm no expert on generators. But my electrician is. I bought this generator on his recommendation. It could not have been an easier purchase & delivered right to my door. It was hooked up easily (by him) and looks ready to go in the yard. It is smaller that we thought for a 22w and we are very pleased with the purchase. I can't speak to the use as yet, but we are ready when the time comes.

We have only had a short outage since unit was installed so I cannot give a full opinion on the quality or operation. Bear Rock Electric installed the unit and we were very pleased with them. From the initial phone call to the estimate to the install and after care they were great. We live on the Outer Banks and finding quality contractors is rare so hopefully the unit works as well as the installers.

Unless you are very skilled in the field, leave the install up to the professionals. Not terribly complicated, but there are enough things you need to get right that it is better to leave the install up to someone who is familiar with it. But the product is awesome. I installed this for my 84 year old mother, for my peace of mind, should there be a power outage any time of the year. Product looks nice, and runs quiet for the size unit it is. Reliable. I've had one for 6 years now and it is not a problem at all. Just change the oil and filter on a regular schedule, and I changed the battery at 5 years. Great product, buy with confidence!

Prior to this generator I had a carrier 42KW. You would think a larger generator would be a lot louder but you would be wrong. This generator so far has service the Basic needs at 22kW. I built my new home directly across the street from my old residence. When power went out the generator was so loud it woke me up. I went outside to see if I could hear the old generator running. I literally had to walk across the street up to about 20 feet from the home before I could hear the old generator running over the new one. I guess when your power goes out you don't mind the noise. It would be a huge improvement if they could insulate their generator better to reduce noise.

I truly can not totally review. The unit was installed on time and in a very professional manner. It tests itself every Monday and there are no issues. I have not had a poer outage, since the installation and would have no way to reate the unit until I have one. THANKS RICK

We purchased and installed our 22 KW generac with the automatic transfer switch about 7 months ago and have used it twice. It worked exactly as advertised. Power was restored within 15 seconds and provided clean, dependable power to the whole house. When outside power was restored, the transfer back to outside power was seamless and the unit automatically shut down.