We have built several house over the last 30 years and was always going to have a generac but always waited to last thing and money ran out. Well we just built our retirement home and bought a 22kw generac before we drew the plans. We'll the first two weeks after installation since we live in tornado alley lost power twice once at 2am for 8hrs and then 6hrs. At last bam the propane generator fired right up and we had glorious power AC and lights. Money well spent.

I'm no expert on generators. But my electrician is. I bought this generator on his recommendation. It could not have been an easier purchase & delivered right to my door. It was hooked up easily (by him) and looks ready to go in the yard. It is smaller that we thought for a 22w and we are very pleased with the purchase. I can't speak to the use as yet, but we are ready when the time comes.

Just installed so the actual quality is unknown, however I do expect it to work as advertised. Austin Generator was easy to work with and did everything they promised. While being setup I did notice that it is much louder than I expected. We have it mounted about 50' from the garage and, when it is running, the sound is still very noticeable inside the home. I guess if we loose power, the generator noise will be a small price to pay.

Due to the long time it took to get gas service installed, my generator has only been in service for about a month. So far it has done its thing by starting and running once a week for self diagnostics. I have had one outage on my outside electrical service caused by a small animal, and the unit started in a few seconds and carried the house until external service was restored. Transfer back was very quick, so quick that I did not even notice the transfer and did not need to reset the clock on my microwave.

We had a few problems getting the propane set up properly. The technician did a great job on the installation and setup of the generator. Once the propane issue was corrected, the test went great and it responds to a power loss immediately. It works great. Very pleased with all aspects of Generac.

The generator is top quality and is allowing my hundred year old mother to remain in her home with only part time caregiver service. She would be too nervous about power outages to live alone without it. We have confidence in your product. A neighbor has agreed to shovel around the generator if there is more than 8 inches of snow so it can work. It is worth the expense. Installation by one of your certified installers is important too.

After 6 months of operation it appears this product is very well put together. It has never failed on any power outages or weekly exercises. I like the quietness of operation and the seamless transfer from utility power to emergency. The only problem that I have with this product is the fact that I cannot enter the length of exercise time. In the winter, I would prefer to exercise the run time longer than 10 minutes. I would prefer to run test exercise at least 20 minutes. As owner I should have the ability to control my own exercise time.

We had the 22kW Generac installed the Autumn of 2016. Our 1st power outage of the season occurred a couple of weeks ago. The outage started at 10:30pm, just as everyone was prepping for bedtime. 10 seconds after the outage begun we had FULL power. No problems, the generator shut down automatically after residential power was restored, and our electric service was automatically cut over to AC. WOW !! No more lugging out the portable generator!. We also installed the battery heater and oil filter heater - cold climates.

Generator works as marketed. During Hurricane Matthew we lost power, our Generac generator started within seconds and we were with power the entire outage. I like the Mobile Link feature that sends email and txt messages keeping me informed of the generator self test and status.

Very pleased with purchase of generator. Between Generac's website and the local dealer, I was able to pick the right one for my home business needs. I will say that not all dealers are "created equal" so be sure to get several quotes for the job. I got quotes from three different local dealers. Though the quotes were within range of each other, the process helped me pick the most professional and customer-service dealer. And that made all of the difference for a perfect and timely installation. About two weeks ago, we had a power outage which lasted 6 hours. The generator automatically switched on when it was supposed to. And then when the power returned, I barely noticed the switchback. What a marvelous experience!