We actually haven't had to use it for an emergency yet but we had an ice storm recently and we weren't anxious about the power going out because we had this generator. I am glad to see the design changes in the newest model because my electrician said this was tough to hook up the primary feed wires.

Our new 22kw air-cooled Generac replaced a smaller Generac unit we had previously installed and which was also working fine at the time, too. We just wanted more capacity so we could add circuits. Both our Generacs have performed as advertised during every power outage. They have kept our well, HVAC, three freezers, two fridges plus the main floor of our home all powered up.

I've only had to use my Generac once, and it run for approximately 4 hours. Only problem was that it pulsed the entire time it was running and the lites and appliances pulsed when used. It did this the entire time it ran. I called for repair and was told Generac knew of the problem and it would be fixed. This was about 4 weeks ago, and after checking again I was told someone would be here today or tomorrow? Other than that, the Generac did run and I did have power, which was a good thing. Looking forward to using the Generac in a better running environment in the future.

When we lose power here it's generally for an extended period of time (several hours). After dealing with a portable generator for years, we finally purchased a Generac 22kw automatic generator. Now there's no wheeling the portable out, filling it with gas, hooking it up and hoping it will crank, most often doing all the above in lousy weather. The very day the installation was completed we lost power for 10 hours. The Generac came on during that time and ran flawlessly. On top of that it was so much quieter than the old portable that it could barely be heard. We love it. I only wish we had made the commitment to purchase years ago. I highly recommend the Generac.

The all house Generator is worthy of being in every home. You never know when the power is interupted. At the age of 81 I don't need to be running around in the dark when the power goes out in time of storms. I appreciate the fact that if the power does go out, I have a back'up and that is my all house Generac on stand'by when the power is knocked out Generac is on stand'by and ready to turn on when needed. Thank you Generac for this great product. I would definately re-commend this product,

New, for me, technology vs. setting an alarm to put gas in a generator that's outside. Relatively quiet and it tests itself weekly. Only had to use 3 times, but when the lights go out before it kicks in, it's a great feeling know it's there. A complimentary product would be a surge protector that would protect the entire house.

I purchased the first unit for our home and a second unit for our cottage, about a month later. The units are performing great, they are currently set to cycle on for 5 minutes once per week. Had one very short power loss at our house and the generator did its job. It started within seconds of the power loss and shut down promptly after the power was restored. I am very satisfied with the design of the unit and the installer did a great job!

As you see from my ratings, I think very highly of this product. It's even quieter than I expected. I did have one minor matter that I had to deal with, and I called your toll-free number and worked with Josh, who was great in performance of his job. I gave a score of "good" for value for the price, and that was only because I'm not well versed in whole house generators. I expect that as time goes on, I'll be changing my tune to excellent after this generator saves me many bucks in future power outages.

We are just getting ready for the electrician to hook it up. It was delivered timely, we kept it in the garage until we got the cement pad poured. My husband will hang the box that came with it on the wall of the basement, then we will wait for the electrician. Don’t know how well it works yet but hoping by the name Generac it will work well.

We had our Generac Whole House Generator installed in 2016. It is wonderful to know that when the power goes out it will turn on and our power is back on. We have had to use it 3 times so far and it works great. We do have one issue, it is a lot louder than we thought it would be. It was advertised as a quiet power source and it definitely isn't quiet. Other than that we love it.