The generator has not been called on to serve as emergency power yet. It does run once a week to "exercise". The unit is louder than I expected it to be from the DB rating you publish. That said, it is much quieter than my old 5Kw portable generator and I have your 22Kw unit. I am glad I went ahead with this project. One of the reasons I moved forward was the no cost extended warranty.

The dealer / installer, Fernando from Poteet, TX. did a Great job! He knows his stuff. We had the Generac whole house generator installed on 12-01-2016. We live in an area that has many power outages. Last Sunday, 01-22-2017, we had extremely heavy winds in our area causing a power outage for approx 2 hours. Of course, because of Generac, we had uninterrupted whole house power during the outage. Now our neighbor wants a Generac . We are happy with our Generac investment.

This product is essential to comfortable living in South Louisiana! With many power outages, it would be miserable without it, or even using a manual generator which has to be constantly monitored. I view it as needed as much as having central air condioning. I would definitely recommend it.

Great investment. Having heat and an elevated sense of security during inclimate weather has put us at ease. At first, the cost may be a little frightening, but you won't be disappointed in the purchase when you are warm and safe in your home, when others aren't so fortunate.

We bought the generator 2 years ago. About a year ago our utility company had a 5 hour scheduled outage. The generator kicked on within seconds and powered everything in our 3500 sq ft home. We live in a hurricane and tropical weather prone area and so we feel it will be important going forward

Extremely happy with product and the installers I had. Just had it installed in first part of December. Our power goes out quite frequently in our area so I figure the unit will pay for itself in 3-4 years. I maintain all my equipment on a yearly basis so I will have to wait and see how reliable the unit is. I just can't say enough about the installers, the absolute best I have came across in 20 years I have lived here.

This is our third GENERAC generator purchase in a third home place. The first two were installed at two family homes after Hurricaine Katrina. We experienced that first hand, late summer in Central Mississippi. We had a handicapped family member that suffered seizure but worse with heat. Since that time we have had no disruptions to power. Keep them serviced and they have provided years of service.

This is my third Generac unit. I installed similar units at two prior homes. The Generac people have this down to a science. The units have all performed exactly as advertised and have each been trouble free. In my opinion, these are excellent products and the best bang for the buck,

The general speaks for itself I'm enjoying it very much when the power goes off I can continually enjoy my day at home whether it cooking cleaning or whatever I do t have to sit around and wait for power to come back on and great features to keep everything running in your house. Thanks Generac

The unit has responded on one outage and worked just as it should. The power automatically came back on generator power and everything worked in the house. It only took a few seconds for it to come on and it cycled right off when power was restored from the grid.