So far our generator has been working as expected and after two winter storms, we are lucky of no main power lost. However it feels good to have our standby guardian on call, just in case. Winter is not over and the worst is yet to come, but we feel very safe.

Great investment. Having heat and an elevated sense of security during inclimate weather has put us at ease. At first, the cost may be a little frightening, but you won't be disappointed in the purchase when you are warm and safe in your home, when others aren't so fortunate.

Due to the long time it took to get gas service installed, my generator has only been in service for about a month. So far it has done its thing by starting and running once a week for self diagnostics. I have had one outage on my outside electrical service caused by a small animal, and the unit started in a few seconds and carried the house until external service was restored. Transfer back was very quick, so quick that I did not even notice the transfer and did not need to reset the clock on my microwave.

We actually haven't had to use it for an emergency yet but we had an ice storm recently and we weren't anxious about the power going out because we had this generator. I am glad to see the design changes in the newest model because my electrician said this was tough to hook up the primary feed wires.

We are very pleased with this Generac generator. The unit was hooked up Oct 2016. It has come on twice already; once for 8 hrs and once for 4 hrs. It performed exactly as advertised. We like the maintenance cycle that is programmed to run every 2 weeks. There is some low level noise, but it is not a problem for us or our neighbors. We expect many years of satisfaction from this purchase. J & C in Texas

I am very happy with our purchase. The installer seemed very knowledgeable and got the job done quickly. We had our first power failure recently and the generator kicked in as expected. The power failure lasted about 6 hours and I was able to use power just as if nothing had happened. The generator system may be expensive but just knowing that I have power for days if needed is worth it.

The new generator came to the rescue almost immediately after installation. The power went out and the generator came on and we did not realize it right away because it runs so quietly. Then during the severe weather our power was out for several hours and we were the only family with lights and all the other amenities in our neighborhood. Wonderful!!!

Overall a very good product and value. I installed it myself and the process was straight forward and intuitive. The only recommendation I have for improvement involves access to pulling and termination of the power wiring. I installed the 22KW unit - largest in the series - 100A wire. Based on the conduit opening size and location, pulling this size wire and landing it was not an easy task. Making bends where it entered the unit in relationship to the internal equipment shrouds located nearby was quite difficult and routing the wire to the termination points requires a contorsionist. Otherwise, this is a nicely designed unit.

I had a Generac portable generator and when I first needed it, I could not get near it due to my pacemaker. With the standby generator, I only have to listen for it to start, which it does once a week, even below zero temperatures. I am on oxygen 24/7 and it is reassuring to know, I will not be without electrical power.

The Unit Has All Works Just Like Promised. Every Week Is Goes Into It's Test Phase. Runs About Ten Minutes. Then Cuts Off. Shows On The Controls If Any Thing Is Not Going Right. I Strongly Suggest If You Live In A Storm Pron Area That You Get One Of These. I Have The Generac 22KW. I Can run My Whole 23,000 Sq Foot. House Pulse Part Of The House Next To Me. If You Have Propane Or Natural Gas This Is The Way To Go. (Gas Stations Run Out Of Gas Fast And Are Vary Hard To Get Gas To Them. when you get A Heavy Storm.)