Well made except for flimsy plastic door and frame covering circuit breakers. The electrician broke mine and a different electrician broke my son's identical model. It would be nice if the factory offered a model for cold states with the battery heater, oil heater, and synthetic oil installed. Overall nice appearance and very easy to setup. I would defintely recommend this unit to anyone looking for a generator.

Due to the long time it took to get gas service installed, my generator has only been in service for about a month. So far it has done its thing by starting and running once a week for self diagnostics. I have had one outage on my outside electrical service caused by a small animal, and the unit started in a few seconds and carried the house until external service was restored. Transfer back was very quick, so quick that I did not even notice the transfer and did not need to reset the clock on my microwave.

After 6 months of operation it appears this product is very well put together. It has never failed on any power outages or weekly exercises. I like the quietness of operation and the seamless transfer from utility power to emergency. The only problem that I have with this product is the fact that I cannot enter the length of exercise time. In the winter, I would prefer to exercise the run time longer than 10 minutes. I would prefer to run test exercise at least 20 minutes. As owner I should have the ability to control my own exercise time.

We had our Generac Whole House Generator installed in 2016. It is wonderful to know that when the power goes out it will turn on and our power is back on. We have had to use it 3 times so far and it works great. We do have one issue, it is a lot louder than we thought it would be. It was advertised as a quiet power source and it definitely isn't quiet. Other than that we love it.

This unit needs a wiring harness or a different location for the terminals. It is difficult to get the heavy wire into the limited space provided and the location of the terminals is not easy to reach. I have not had a power outage since installing so I am not sure how well it will work.

All weather conditions vary, yet the New England winters can play havoc on the power grid. Even though we are on the grid, we are a few miles away from the main lines, and we would lose power 3-5 times per winter season, from 1-2 days in duration. One day is not so bad, and makes the family actually spend time together, but 2-3 days of no heat, etc. becomes a little challenging in this electronic age. The Generator crossed that gap and provides whole house power during the storm even. On Natural gas (in my case) I'm not worried about Gasoline or Diesel, It auto starts, alerts me on it's performance, provides all the necessities and was well worth the investment. It's January, and we have already had three power outages, although they were only a few hours in duration, the generator would kick right in and provide a normal living environment while the crews fixed the lines. Would I do it again? I should have 5 years ago!.

Have not had a loss in commercial power since installation (naturally) but unit starts well on auto start cycle. I installed cold weather kit, so far the coldest temps at start up have been + 20 f and start up was fine. Hope to get a day below zero and see how it preforms. Don

We were out of town when the only power outage we have had since we purchased the generator occured. However, it appears taht the generator did operate during that outage. Our primary feelings is that we know we are prepared in the event of a long outage.

Within a month of installation of our Generac Home House Generator, our power went out. As promised, the generator kicked on within 30 seconds. Our living routine DID NOT CHANGE during this 8 hour outage. We ran the Washer, Dryer, and Dishwasher simultaneously, along with our big screen TV. Would never know we lost our regular source of power!

This is the second Generac generator that I have purchased. The first was for a prior home that I have used for years. Whenever there was a power outage it turned on immediately like old faithful. Always there to back us up. I am now in a new home and have purchased another Generac generator for it. I was happy to leave the first generator for the family that bought my first home. I know they will appreciate having it.