This is a company that keeps you in the loop. I had ongoing communications with them on installation, training, and follow-up. Terri, in the office had so much knowledge about the process, she was my go to whenever I had a question. Whole house generator is pricey, but you get what you pay for and this gives us peace of mind.

Mine is a whole house generator connected to the house electric system. It is scheduled to exercise once a week then send me a text and email. It does so without fail. I haven't had to actually use it in a power outage yet, but I am confident it will perform as it should. The recommended installer did a great job.

We use this as backup power running on propane. Works fine. My wife was not going to go crank something. It comes on about 10 seconds after a power failure. We have a 22KW unit and it powers everything including a 4 ton HVAC. I love it. Be careful about placement as this is an engine and makes some noise. We have it on the side of the garage away from the house and we can barely hear it. A neighbor installed his (natural gas) and has had problems. Don't have a clue as to why. I just know that mine works flawlessly.

Since installing the generator we have had 3 power outages. It is so much better to have an automatic turn on with enough power to run everything. Also with a service contract we do not have to worry about taking care of our generator and it will always be there when needed.

I just purchased a 22kw generator by generac happy with it so far haven't had a chance for for it to kick on but at installation time it ran very well looks good I like the price very happy with it I would recommend it to any one wanting a home standby generator

The general speaks for itself I'm enjoying it very much when the power goes off I can continually enjoy my day at home whether it cooking cleaning or whatever I do t have to sit around and wait for power to come back on and great features to keep everything running in your house. Thanks Generac

In planning our new house, we knew we wanted a natural gas generator since we have somewhat frequent power outages in our area. It has been such a relief having our Generac. The way we had it configured, it's almost like there is no power outage when it happens. It's worked wonderfully so far and we're thrilled with it's performance.

This is my 3rd Generac Generator and I have nothing but good things to say about its line of products. Very quiet compared to diesel generators, quick startup time and everything you need is included. A little bit expensive, but overall great purchase.

I kept waiting for a power outage to see if the unit would cycle as it should and it performed perfectly when the outage happened. The unit is the required distance from the house and is barely noticeable when running. BTW: The installation was done by people that knew what they were doing in a very professional manner.

This is my second generac unit. The new one is much better than the first. The steel case on the first rusted very quickly here in S. Florida. The battery charger on the new unit was a terrific addition but did require some new wiring that the first unit didn't need. So far no problems (in use for six months).