At this point, my review can only address the installer and the installation of the generator. We've not had a power outage since its installation, and frankly I hope we never have to use it. It's an insurance policy against what has happened all too often causing distress over not having water (well pump) and the potential loss of food in 4 freezers & 5 refrigerators and the further annoyance of not being able to turn on the TV & see the news. Expensive insurance - Yes, but it's comforting to know that when (not if) the power goes, our Generac will come alive!

It's early times yet, so I'm not ready to rate the installation and equipment. We had some qlitches getting the stand built, in part because the Generac team wouldn't do it (too high, they said) and we had to contract that job out. Attaching the stand to our house turned out to be a bad idea, because the house shakes whenever the generator comes on. The stand should, if possible, be free-standing. Ask me after it's been through a hurricane.

My wife works from home and before generator we when through a period of several power failures. Needless to say this caused problems. After much research I decided on Generac and have no regrets. Installation and setup were simple enough. Luckily God gave me the ability to understand and follow instructions. We've had the generator for about 8 mouths now and only needed one time, but it worked great. Just like it was supposed to. Wish we had it sooner! An excellent investment.

We had a generac generator at our last house for 7 years, no problems. We have only tested this unit so far, no power outages yet, but tests were good. Only one problem, the load shed modules do NOT work as advertised. The specs say it can "disable" a circuit while on generator power. It cannot do this. It can disable the circuit in an overload situation only. We needed this feature to disconnect our solar panels while on generator power.

I've had a Generac 15kw generator in my home for the last 15 years the case started getting a little rusty but the generator work perfect I replaced it with a brand new 22k Generac generator with the aluminum case hopefully this will last me another 15 more years. great product

We used to shudder when a storm was coming because we "knew" we would lose our electric. It was not if we would lose our electric, but would worry about how long it would be out? Could be hours to days. We can now relax since we know that within seconds our entire house will have electric with the Generac whole house generator.

We have not had to use our Generac system yet, but just having the peace of mind knowing it is there is worth it. We have 4 month old twins and live outside of town. If we lose power due to an ice storm it could be days or even weeks before we regain power. Knowing we will have it available as soon as our power goes it is priceless!

What a load off my mind. I no longer worry about what we'll do when the power goes off. I have MS and air conditioning is vital for me and the Generac not only provides electricity for the AC but my two refers and two freezers and everything in my home..

My husband and I had a whole house generator installed in our new home. It has already been used, and everything worked as advertised. We have great peace of mind knowing our house will be functioning even if there is a significant power outage. The appearance of the generator is as it was shown, no surprises there.

We installed a 22 KW machine as a backup for our entire house. Our home is served via an 8000V electric primary cable which is direct buried from the source to transformer. We are radial fed, which means there is no backup cable that can be used to provide power should the UG cable fail. This generator will put power back to our entire home while the Power Company repairs the cable. We live at the top of a bluff in NE Iowa, and should the cable fault, it would be hard to repair the cable in a short time. Haven't had an extended outage yet, but, there will be one and when it hits, that generator is there to perform. Love It!