I purchased my generator when I built my new home. When we were moving in the beginning of August we had a power outage the 2nd night for over nine hours. The generator kept everything working just fine. The sales team and installers at Winchester Electric are great to work with. I highly recommend this product.

A few improvements would be to A make the insulation above the engine not fall onto hot exhaust manifold and B make the outside access panel a little more rugged to it doesn't break off so easily as mine did when the generator is being moved into position during install. The insulation is stuck on with an adhesive and mine was laying on the engine when we uncrated it new. No retainer or anything holds it in place. That is a real fire hazard.

We've had the unit a couple of months and it has performed as advertised, we had a couple of power outages of 1 to 2 hrs each and the unit came on and switched to backup power without a hitch. A nice feature is the generator has a self test mode running once a week for 5 min so you know your generators ready to go in case of power outage. Would recommend to all.

We live in an area where power interruptions are frequent. The extreme cold that we experience in the winter could cause a lot for potential freeze damages in the house (water pipes, hydronic heating system,..). Recently we had a 6h power outage, the generator kicked on automatically and started humming. All was working in the house, we watched a movie while our neighbors were waiting anxiously in the dark for the power to be restored.

We've all been there. Lights out and no idea when it will be restored. With our increased dependence on reliable energy loss of power is serious. The night our Generac was installed I told my wife I had never had the feeling of complete peace of mind after purchasing a product or service like that I experienced after our Generac was installed. We've lost power twice since installing it three months ago. The feeling in the house is 'oh well" compared to a panic we experienced before. I highly recommend installing a Generac, not only does it provide energy, it also provides a level of peace of mind few will ever know. The guys and BNK that installed it are terrific. They are polite, knowledgable and cleaned up the job site beautifully.

After 6 months of operation it appears this product is very well put together. It has never failed on any power outages or weekly exercises. I like the quietness of operation and the seamless transfer from utility power to emergency. The only problem that I have with this product is the fact that I cannot enter the length of exercise time. In the winter, I would prefer to exercise the run time longer than 10 minutes. I would prefer to run test exercise at least 20 minutes. As owner I should have the ability to control my own exercise time.

We were out of town when the only power outage we have had since we purchased the generator occured. However, it appears taht the generator did operate during that outage. Our primary feelings is that we know we are prepared in the event of a long outage.

This is my second hold house I have purchased, both be Generac. My first purchased preformed well, was an easy to install with straightforward institutions. I wouldn't recommend most people to do that, only if you have skill set to do so. The new control center setup is great update along access panels that easy remove for installation. Thank you Generac making the best full house generation on market, Marwood

Product is an insurance policy making sure you have power when a failure occurs. Installation prices are high and some installers want almost as much to install the unit as the unit cost. When power fails, the unit is automatic and restores whole house power.

It's a good feeling knowing that we will not lose power to the house if the power goes out for some reason. I live in Florida just a few miles from the Treasure Coast so we are subject to the impact of Hurricanes. In fact, not long after we moved here in late September, we experienced Hurricane Mathew and the power to our house went out shortly after the winds reached Tropical Storm Strength. I had a portable small generator (3000 Watt) that I connected to the main panel to power a few lights, the refrigerator and even the TV. Although that was nice, having no AC was a little trying and the pool pump being out had a small affect on the water quality. Now we have the whole house Generac Generator that has been installed and tested. It will carry the whole house including the AC and the Pool Equipment (Heater and all). It is a good feeling to know that if we do lose power again, even for a long period, we will have our own little power supply to keep us comfy, assuming the Storm doesn't destroy the house to the point we can't stay in it! :-(