I had a 22kw whole house installed 1 year ago on 7/29 and fortunately have only had to use it for about 11 hours over the last year, but it has worked great so far!

When the power flickered the generator turned on and would not shut off because the circuit board blew out had to shut off manually it did get repaired and has been working

We had a home standby Generac in the past and were very pleased with its reliability. We are very pleased with our new 22kW and the smart technology improvements as well as the installation team.

Complete garbage! Engine failed after 61hrs and parts/labor warranty is about to expire. This one failed in the middle of a major outage. $12 000 brick!!

Bought this in June 2026 to replace my 18 yr old generac generator. Gives me peace of mind knowing all my essential electrical units will stay up & running.

I've had the unit almost 2 years now and it's come on maybe five times. Never an issue. Very glad I got it. No regrets in purchasing it at all. I've recommended it to three of my neighbors, and all three of them did purchase it.

Purchased a month ago and it is still not operational. Both installer and generac have no idea why it is not working. I am Currently going through the loan company to see what rights I have

We have only had it for a little over a month and so far, so good. We did have 2 "overcrank" reports that required resetting, but after installing the firmware, we no longer have that issue.

After 19 years we replaced our old Generac generator with this slightly larger, newer version. I like that the air conditioner doesn't bog down the generator. It has no problem running our modest home.

I had this unit installed one year ago. The unit switched on twice for 2 minutes each time. I am very satisfied to have the unit available, especially during hurricane season.