Although I am impressed with the overall quality of my 22kw Generac generator & transfer switch, unfortunately I did not do enough reserarch & was surprised to find: 1. It runs at roughly 1/2 speed (2.5gph LPG) with no load. Regardless of what their engineers claim, there is no excuse for this with today's technology especially since it already drops from high rpm to idle when exercising at no load. It should match rpm to load like most portable units do. 2. I am unable to turn it off & on remotely with my smart phone app. I would think the existing software could do this safely. It appears at least one other manufacturer offers this. 3. The transfer switch does not indicate when load is from utility vs. gen unless you open the cover & note the relay position with a flashlight (or remove the inner cover). Note it does include a switch you can wire your own indicator light to. 4. There is no user display of output, i.e. watts, amps, volts, frequency. Generac confirmed a dealer can access volts & frequency on the generator display but not load. Although I have all the meters to measure these for testing, there needs to be a full time digital display on the transfer switch & on the smart phone app. My experience is as an industrial engineer & building contractor.

So far- so good. I haven't needed it yet, but knowing it is there if I ever do gives me peace of mind. It took a long time to schedule installation in my area due to a backlog, but they did a great job (except for not leaving me the key, but I was out of town when it was installed) and it looks great. Too soon to really comment on overall quality, but the weekly exercise and online connectivity work as advertised. For the money, I don't regret my decision for one second.

Our Generac was installed in November, 2022. So far we haven't needed it yet but it's great to know that in the event we lose power it's there to take over. Our installer was great, did an excellent job and provided all the information we need to keep it ready when needed. I have the Mobile Link app on my phone and PC to check that it is ready and exercising as scheduled, so far it's been right on time. We couldn't be more pleased.

Jason II, Johnny and Eli from Holley Electric did a great job with the install. Post install clean up was outstanding. They did a good job explaining the system and how to operate it. They were personable and professional and did all we asked them. Overall, it was a great experience. The generator itself was just what we needed for our house. It has a fairly low profile and is surprisingly quiet Overall, I think we made a great choice, both in choosing a Generac, and in having Holley Electric handle the install

Everything from first contact to final installation was top notch. When I called for an estimate they were out within a week and one week later the unit was installed. I highly recommend Generac and mLine Electric is professional, courteous, prompt, attentive, and excellent. Thank you.

The installation instruction jump around . 1. Should list all required downloads/ apps in one location. 2. Not have separate little instruction in odd pamphlet's or in conctient locations #. After have the PWRView installed, I found that you had to download another app. This app would not accept the same app as the other apps for this generator and would not send me an email link to reset. I paid the electrician money to stand around with the generator running only to bedead ended, The PWRView app would not let me register

Our home Generac Generator evaluation, selection, & installation process was outstanding - from start to finish. Our Generac dealer provided all relevant product information on sizing, installation, & customer operation of our new generator. Installation & operation was completed in one day. The 26KW Generac generator will now power our entire Texas home. With the Texas power grid being subject to possible unexpected power outages, the Generac generator provides a great comfort knowing we will have backup power in the event of an unplanned power interruption. A Generac Generator is a great option for proving power during unpredictable commercial power outages.

after the last hurricane august 28, 2023 in Florida we decided to get the generac. We cannot handle the stress of anymore outages at our senior ages. 4 of our neighbors have one also. the installation was very professional. The 3 gentlemen were excellent.....matt Carl Samuel from Lake City Florida . MY husband and I would highly recommend purchasing a generac.

The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

Since my husband passed away, there are so many things that I have to take care of or worry about. I would often worry about what I would do if the power went out. Since I live on a small farm, I need to be able to care for my animals. I did have a portable generator but I could never pull start it. And there was not an option to put on an electric start. Plus if I could get it started, then I would have to run extension cords to power things like the refrigerator or freezer or pellet stove for heat in the winter. I still couldn’t run my well pump to water my animals. So I decided to have a whole home generator installed. It was the best decision that I made. Now when the power goes out, I don’t worry about having to pull start a generator or what appliances to plug in or how long is the power going to be out for. It’s actually the last thing I worry about. Having the whole home generator gives me peace of mind. I LOVE it and would recommend it to anyone.