It works as advertised. But, it is much louder than I ever expected. I do not understand why Generac can not come up with a way to muffle the exhaust. In that it is only used in emergencies, I can put up with the noise. I am not sure how my neighbors will feel about it.

Installer showed up on time as quoted and had the unit installed and running in 4 hours. Good clean job took care of land scaping, doesn't even look disturbed. Very satisfied with installer (an authorized installer), even straightened my meter socket for me. Unit very quite for its size, looking forward to many years of service from unit.

Initially, I was excited to invest in this generator. Installed last year just before hurricane Zeta. Ran for 2 weeks, however, low oil pressure shut the unit down at least twice. No solution to excess oil usage from Comfort Engineering Systems, who did the install. This year during hurricane IDA outage, unit shut down for low oil pressure on several occasions and when I checked oil in advance of shut down it showed low oil. Over an 11 day period I had to add 14 quarts of oil. Comfort Engineering came out and performed all test to determine where the unit was using oil, but could not find any reason. Generac needs to contact me to resolve this issue, or replace the unit.

We've had the generator for only a short time and haven't yet had to rely on it, but we are absolutely ecstatic with our purchase. It looks great, runs quiet, and re-powers the whole house in under 30 seconds. The mobile link is a bonus, as it keeps us informed every time there is a status change, as well as keeping track of the time run, as well as how much longer till maintenance is needed. Overall we couldn't be happier. One of the best things we've ever done for our house. Thanks Generac

The startup worked perfectly. I feel that the reliability of the brand is sufficient for me to have peace of mind knowing that my 93 yr old mom will not have to be uprooted with a power loss. The WiFi capability will keep me informed unlike my AC unit just sits there.

Because our house was totally electric, the installation process was extended. We started on 06/07/2023 and finished on 07/25/2023. Some of the delay was with permits, and having to get ENTERGY to run a gas line and install a gas meter. The process of installing the controller, running the electric wires from the controller and generator to the breaker panel is an arduous process. Running the gas line from the meter to the generator was another involved process. Overall, we are pleased with the process and is now ready for the hurricane season, as that was the primary purpose of getting the generator.

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.

It has been just over 12 months since our unit was installed. I have held out this long with writing a review until such time so I could witness a real loss of main power and the automatic switch and start/load sequence work. About an hour ago we had a lightning strike which knocked out power. I jumped out my chair excited (weird I know) but finally a real event. It started and loaded in between 15 to 20 seconds which was the way I wanted it and it is doing great. When the A/C kicked on, that initial surge caused a split second RPM drop, but that is to be expected. A year ago I was hesitant with such a large dollar purchase for "maybe" and today I have no regrets. Great product. Our dealer was Optimize EGS out of Scott Louisiana. Peace be with you

I just had the unit installed. The electrician was outstanding. Very professional, clean and answered all our questions. The entire install went without any issues. This past Saturday the unit performed its first automatic self running maint run. During the installers test we shut off all the power and everything worked as explained. I hope this works during an actual power out emergency....Thank you so far for everything and peace of mind.

The Generac was installed just yesterday and I was impressed by the 3-man team as they did a professional and quick installation. The unit looks great, is quiet enough to not intrude on neighbors or our household and initial tests indicate it will meed our total house needs. I'll review again in the event of a significant power outage which will give me a basis for comment on its performance.