Recently had Generac Gaurdian series generator installed to replace older generator. The purchase and installation process was an outstanding experience.Karriker Electrical Service (Salisbury, NC) were tremendous to work with. They were knowledgeable, came when they said they would and did what they said they would do.(unusual for our community!). The removal of the old system and installation of the new went without a hitch. I would highly recommend Karrikers! That being said, dealing with the Generac Company has been less than satisfying. There have been ten minute waits while trying to reach a person on the phone. The process for applying for the ten year warranty would not work for me. Mobilelink has not worked for more than 48 hours at a time (even with a 60-70% indicated wi-fi signal). I can only hope the generator is more reliable than the company has been so far.

LAST MONTH, CHRISTMAS EVE MORNING I BELIEVE WE HAD A VERY SERIOUS COLD FRONT COME THROUGH TENNESSEE, 18 & 20 BELOW IN SOME AREAS, AND FOR TENNESSEE THAT’S PRETTY MUCH UNHEARD OF. WE WERE HAVING ROLLING OUTAGES EVERY 30 mins. WAS SUPPOSED EVERY HOUR, IN EACH GRID, MY GENERAC WAS PREFORMING FLAWLESSLY, BUT I WAS STILL CONCERNED ABOUT OUR APPLIANCES, HAVING JUST BOUGHT THIS HOME BECAUSE OF THE FLOOD THAT HAD CAME TROUGH WAVERLY, TN. ABOUT A YEAR AND A HALF EARLIER, WE HAD LOST EVERYTHING AND HAD TO REPLACE WITH NEW IN THE NEW HOUSE WE PURCHASED, SO I WENT OUT TO THE A.T.S AND THREW THE BREAKER, AND OUR 18KW GUARDIAN SERIES RAN LIKE A CHAMP !!!!!! WE HAD TO REPLACE ABSOLUTELY ZERO APPLIANCES, OR THE 2yr. OLD CENTRAL HEAT & AIR UNIT !!!!!! I CANNOT SAY ENOUGH POSITIVE THINGS ABOUT THE GENERAC GENATOR AND THE GENERAC COMPANY, AS WELL A.E.C. LLC ( ALPHA ELECTRIAL CONTRACTORS LLC. ). THIS GENATOR SAVED US THAT DAY !!!!! I RECOMMEND THE GENERAC GENATOR TO EVERYONE, THEY ARE REASONABLY PRICED & A.E.C. LLC. Keith Geoff, AND ALL THE GUYS THERE, YOU WON’T FIND A BETTER GENATOR OR A COMPANY TO DO THE INSTALLATION ANYWHERE !!!! THANK YOU GENERAC & A.E.C LLC. !!!!!

i bought my generac 14 kw generator in october of 2021, so I think I can give it a fair review now in october 2025. The generator has been flawless, except last yr. on a sub zero afternoon it wouldn't start to run it's weekly maintenance cycle, but that's the only hiccup I've had with it. I would highly recommend this generator. Ive lost power countless times and it's always come through. I also like the fact that this model has the hydraulic valves that don't need adjusting.

I own a 20k whole home unit.I added on to home years after I installed the unit. I need a bigger or another unit because house demands more than the 20k I now possess. What am I going to do? General is exactly what I'm going to do. Bottom line, my unit worked as advertised so I'm sticking with what worked for me. My current Generac still works great. I just need more power.

Everything from first contact to final installation was top notch. When I called for an estimate they were out within a week and one week later the unit was installed. I highly recommend Generac and mLine Electric is professional, courteous, prompt, attentive, and excellent. Thank you.

Installation was completed a week ago just ahead of a heavy wet snowfall. We wondered if we would be protected if the power failed and woke the next morning to hear the motor humming along. Power was lost during the night but the generator never missed a beat powering up immediately and giving us a welcome sound. Peace of mind is worth the investment.

The Generac 7210 with ATS was just installed and on initial startup we killed the power and the generator started and all the lights in our 4,700 sf. home came on. We tried a 4 ton A/C and added another 4 ton A/C and then added a 5 ton A/C and the generator handled them all. We have no need to run all three during a power outage, but is nice to know that we can or run other things in the house. I thought it would be loud, but it was actually not loud at all and 50 ft. from it; hardly noticeable. Very , Very nice and my wife now has her generator she always wanted.

I just completed building our new home here in Louisiana where power outages are very common due to extreme weather conditions. Local ordinances required us to have a sewage grinder and pump. Without a backup generator, we would have been out of luck in an extended power outage. Our new Generac 22KW generator meets our total house needs with power to spare. It looks good, is very quiet when running, and is very efficient on Propane gas. After pricing other generators, I know I made the right decision in purchasing my Generac 22KW.

As an electrical contractor we install many Generac 22kw generators period after installing a bunch of them I had to get one for my self. After Hurricane Matthew running off a small generator just did not cut it so we installed the 22kw with a 200 amp automatic transfer switch at my own house. My wife thought it wasn't necessary and then hurricane Irma hit. 4 days without power, well let me restate that for days with my neighbors without power but not us. It was just like having the power on but it was all generator. It ran everything from our Central AC to even the hot tub which we left on by accident. Everyone says it uses a lot of propane but I say no it does not it is very propane efficient. We have 120 gallon propane tank that is filled up to 80%, after four days straight of use it was down to 45%. To me that was amazing. Just to have all our Lights TV air conditioning two different refrigerators and many more items running was a dream. Thank you Generac for making such a great product

General Guardian are designed and build with only two pole generators. That means the unit has to turn 3600 RPM all the time even on idle or almost idle. If the generator is 4 or 6 pole then instead of 3600 RPM it will turn 1800 or 1200 rpm. This means better reliability, longer life, lower noise and less fuel especially on idle. It is time Generac manufacturer to start making more efficient product. And not why with inverter generators. Guys, you are still in 20th century.