After living in the Cape Fear area of North Carolina and experiencing various hurricane outages up to 10 days, we are glad we decided to install a 22K Guardian. The ability to live somewhat normally after a hurricane is a relief. No more hot, humid days and uncomfortable, dark. boring nights waiting in the heat for service to be restored. No more spoiled food. No more cold water showers. No more looking for sold out ice and supplies. No more warm beer! Did the load test today and no problems. We are ready!

First and foremost thank you to Metro Electric for the exceptional customer service and installation. The team is spot on from the time they arrived until the job was finished and they left everything as neat and tidy as if they were not even here working. This was a tremendous purchase for our household and I can't wait until the power goes out. Anyone living with a well and septic knows how difficult life becomes when the lights go out! It has been four weeks and still waiting to solidify why this was the best decision ever. I'm sure it will be worth it! Thank you Generac for the extended warranty and I am certain what will be a quality product.

We had our 24kw installed in July of 2022. Currently we are on day 5 with no power and it works great. This is the second time it had to run for extended period of time besides the weekly test. Worth the investment. It is connected to natural gas and turns on within 10 seconds of power loss.

From the initial salesman and company administrator/scheduler, to the gas/plumber and electric crews involved, I can easily say (& recommend) Generac (& the Generac Super Center processes as being a wise decision and excellent process in providing a great back-up electricity solution for my home. All aspects of this process were professionally exemplary and excellent.

I have a 16 k generac generator that I bought in 2006. Never gave me any problems, except that the base it's all rusted. I'm going to give it to my nephew, so he could get a new base for it and install it at his house. I just bought a new one 18 k and I love it. Hopefully this one doesn't get rusty. Maybe I'm asking for too much because my 16 k it's almost 16 years old. But in general I'm very pleased with the performance. I do recommend Generac.

I feel so much safer with this generator installed. I have full confidence in its ability to startup whenever the power fails. As a single female with an 85 year old mother, that's important! The installation team of James, Dylan and David were amazing. It took several hours for the power company to get the power back on after installation, but the team stayed until they did. They were very helpful and courteous and worked extremely hard. They also instilled confidence!

Product looks nice, installation went smoothly, worked with my schedule to get it installed and start-up. It was started up this morning ran smooth and quiet technician explained the operation and set up of weekly test schedule. Overall satisfied with installation and startup. Price seemed a little high. We now have a backup power which is what we were after no more outages to worry about!!

Just built a 6,000 sq ft home on the main street in historic Hot Springs National Park Arkansas and this unit will do the job. Installed reasonably easy and tested perfectly. Looking forward to never using it but given our history here and ice storms fell I will be calling on next winter. I feel better knowing it's there

We just completed our installation of our new 22KW standby genset. The other unit the 16KW was installed in 2009 and still runs fine however, out over all load/demand grew to the point that the 16kw unit was struggling with the load - which is amazing that it still supported over its capacity. They improved the design - adding a skirt for looks and over all I am impressed with the performance of both units. We reallocated the 16kw unit to our garage. Over all this both these units are 5 star. Oh yes get the package with winter start >...

The Generator has preformed great for our house during 2 Hurricanes this year. It ran everything in the house as during a normal everyday operation at our home. That includes a 5-ton central air unit. Clothes washer, clothes dryer, 2-refrigerators, 3-deepfreezes & all the other normally used appliances.