Our generator worked for two years and then we received an error. After five repairs and more parts being shipped - we have requested a replacement since we no longer trust the current generator to function properly. We are working with Generac to see if they grant our request. With one denial behind us, they have agreed to review with a higher source and we are hopeful they will do the right thing by us. We will submit an update once we get to the end of this request. So far, everyone at Generac has been professional and seems to be genuinely concerned about our request. More to come.

My husband and I recently had the 22K Guardian home backup generator installed and we are extremely pleased with it and the dealer that installed it was very professional with us from the time we contacted him until the installation was complete. The peace of mind is worth every penny.

We just finished our basement with a substantial investment, and now I feel our investment is protected from power outages and water in the basement. Baker Electric crew was knowledgeable and experienced. Their office personnel, specifically Cindy, was helpful and friendly. Great job.

The woman owned company/dealer installed a Generac 14KW Guardian with WiFi and Surge Breaker. The install team were very knowledgable and friendly. They demonstrated great attention to detail and ensured the install was done correctly. I live in a high wind area, so having the generator provides peace of mind. My Dad who was in the electrical wholesale business for over 66 years swears by Generac for the quality of their product and their customer service. I've already referred several friends to the dealer.

Just installed today and install was great really good crew. When he went to do test of system generator unit fired up but would not switch over to power the house. Installer said there is a defective switch in unit preventing transfer. I understand things happen and am hoping once replaced generator will perform as expected and provide the peace of mind il looking for and the reliability GENERAC is known for.

We just upgraded to this 22KW with 200Amp transfer switch. The product is top notch and worth every penny. In fact, power was out last week and the Generac preformed as promised and kept us warm and powered up. Our local dealer is excellent as well and we're really happy with the installation and value. I wonder why we waited so long to install this...

22KW generator installed two months ago. Working perfectly. in fact two days ago the power went out and the generator came up and supplied power immediately. About an hour later power was restored and generator shut down. Shortly thereafter it started again for its weekly test run. We are very happy with this generator.

We installed this product, waiting for final startup. The generator has a 100 amp breaker yet is sold as a 22kw whole house backup. Granted that we probably don't peak over 100 amps very often but I was not clear that the product was limiting itself.

I am writing out of complete ignorance since we have not had the opportunity to use our generator yet. But the fact that we are both in our mid 80's, and out in the country, we thought it prudent to have this unit installed. We have faith in the product and our dealer from "All Install",so when we need it - it will keep us safe. Barry Miller, Rixeyville, VA

I own a Generac commercial generator for the last eight years at my place of business lost power over a dozen times due to storms has paid for it self ten fold, very reliable starts all the time and runs for as long as we have propane gas. Than I decided to get a stand alone 22 KW for my house best thing ever just lost power due to a storm five days after we installed it....I recomend a Generac for everyone.